Job summary
The post holder is responsible for the operational delivery of high-performing therapy services, managing integrated teams and the financial and physical resources which support those teams. They are also responsible for developing and improving services by working with others, understanding key issues, developing plans, and implementing change. High levels of communication and engagement are required throughout.
The Clinical Service Manager will work closely with all members of the Admin, AHP, Medical and Nursing teams in the development of services. They will have line management responsibility for Lead Therapists/ Operational Leads, and Assistant Service Manager, and will contribute to a clinical workload within the Service.
Vacancy site: Northern General Hospital/Royal Hallamshire Hospital, Community
Main duties of the job
- Operational Management of Service Delivery of MSK AHP clinical services
- Operational Management of Financial and Physical Resources within MSK AHP Clinical Services
- Operational Management of AHP and administrative Staff
- Communication and Engagement with a broad range of key stakeholders including patients, AHP teams and services, Nursing and Medical
- Lead on service development, modernisation, and improvement of the AHP service aligned with MSK Care Group and STH aims and objectives
- Governance Leadership within MSK AHP Clinical Services
- Clinical Responsibility including clinical caseload and leadership and responsibility for the clinical care provided from the service
- Personal Development of yourself to support you in your role, and the continued development of others and the service
About us
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we'll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Professional graduate qualification in Occupational Therapy /Physiotherapy/ Podiatry approved by the HCPC
- Professional knowledge and expertise relevant to post acquired through specialist programmes at postgraduate diploma level and/or equivalent experience
Desirable
- Master's degree in management
Other Factors
Essential
- HCPC Registrant as an Occupational Therapist/ Physiotherapist/ Podiatrist
Special Skills/ Aptitudes
Essential
- Excellent Group working skills and the ability to work collaboratively, sustaining positive working relationships with internal and external colleagues.
- Excellent interpersonal and leadership skills
- Excellent organisational skills, ability to act on own initiative, to prioritise work and manage multiple tasks for self and others.
- Ability to analyse complex problems, formulate solutions and implement sustainable change.
- Confident in working with a wide range of senior professionals.
- Able to maintain confidentiality
- IT Literate
- Calm under pressure
- Understanding of stress and ability to help others to cope under pressure
Further Training
Essential
- Evidence of continuous personal & professional development
- Management and leadership development training
- Advanced clinical knowledge and skill in a clinical speciality
Desirable
- Evidence based practice
- IT
- NVQ Assessor
- Clinical Governance
- Risk Assessment
- Research, Clinical Audit or Practice
- Teaching
Experience
Essential
- Significant experience as a qualified AHP.
- Significant experience as the leader of AHP clinicians.
- In-depth inter-professional knowledge of AHPs in an acute hospital and community setting.
- Significant experience of line management of senior AHP staff including performance management
- Monitoring a designated Group budget
- Involvement in business planning and the development of strategy.
- Clinical and Corporate Governance including Risk Management.
- Significant leadership experience of a Group or group of staff
Desirable
- Member of Special Interest Group
Person Specification
Qualifications
Essential
- Professional graduate qualification in Occupational Therapy /Physiotherapy/ Podiatry approved by the HCPC
- Professional knowledge and expertise relevant to post acquired through specialist programmes at postgraduate diploma level and/or equivalent experience
Desirable
- Master's degree in management
Other Factors
Essential
- HCPC Registrant as an Occupational Therapist/ Physiotherapist/ Podiatrist
Special Skills/ Aptitudes
Essential
- Excellent Group working skills and the ability to work collaboratively, sustaining positive working relationships with internal and external colleagues.
- Excellent interpersonal and leadership skills
- Excellent organisational skills, ability to act on own initiative, to prioritise work and manage multiple tasks for self and others.
- Ability to analyse complex problems, formulate solutions and implement sustainable change.
- Confident in working with a wide range of senior professionals.
- Able to maintain confidentiality
- IT Literate
- Calm under pressure
- Understanding of stress and ability to help others to cope under pressure
Further Training
Essential
- Evidence of continuous personal & professional development
- Management and leadership development training
- Advanced clinical knowledge and skill in a clinical speciality
Desirable
- Evidence based practice
- IT
- NVQ Assessor
- Clinical Governance
- Risk Assessment
- Research, Clinical Audit or Practice
- Teaching
Experience
Essential
- Significant experience as a qualified AHP.
- Significant experience as the leader of AHP clinicians.
- In-depth inter-professional knowledge of AHPs in an acute hospital and community setting.
- Significant experience of line management of senior AHP staff including performance management
- Monitoring a designated Group budget
- Involvement in business planning and the development of strategy.
- Clinical and Corporate Governance including Risk Management.
- Significant leadership experience of a Group or group of staff
Desirable
- Member of Special Interest Group
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
