Job summary
We are looking for individuals to join our team of Food Service Assistants, working in our food service areas catering for patients, staff and visitors.
Applicants must be self-motivated, good communicators, and flexible in their working practices. They will be required to work in different hospital settings, such as patient kitchens, dining rooms, and production areas.
Therefore, applicants must maintain a high standard of personal hygiene and be committed to a high level of customer service.
Catering experience and a basic food hygiene certificate are desirable but not essential, as full training will be given. Applicants will need to be educated to GCSE level at Grade 9 - 4 or equivalent experience.
These posts are based at Royal Hallamshire Hospital, although working across sites may be required.
Full-time and part time positions are available. Working hours may include weekends. Shifts may start at 6 a.m. and end at 8 p.m., and applicants must be able to cover those times.
Main duties of the job
- Assist with food service to patients and staff as required.
- Prepare meal trolleys for regeneration and service.
- Responsible for checking off meal deliveries to ensure correct meal requirements have been received, take action as necessary if any discrepancies.
- Work alongside ward staff to ensure all patients receive appropriate meals.
- Responsible for taking orders and delivery of "Special Meal Requests and ringbacks" as and when required.
- Liaise with Diet Bay/CPU for special diet meals.
- To work in any patient dining room setting and help out on ward service as specific to the area.
- To listen to and where possible resolve any complaints given by customers.
- Responsible for good stock rotation at all times and the placing of orders for stores and call order items.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate food.
The Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and delicatessen bars.
The Catering Department provides training and advice in food hygiene and food service matters to other health professionals within the Trust.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Skills and Knowledge
Essential
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Experience
Essential
- Experience in catering/food services including:- oHealth & Safety. oDifferent food service systems. oCash handling.
- Knowledge of Alergens
Desirable
- Working in a Catering organisation/operation
- Customer service experience.
- Supervision of staff
- Function working.
Education and Qualifications
Essential
- GCSE English and Maths Grade 9 - 4 or equivalent experience
Desirable
- Level 2 Food Hygiene Certificate or equivalent experience
- Level 2 Health and Safety Certificate or equivalent experience
- NVQ or apprenticeship in a Catering subject
Personal Qualities
Essential
- Ability to communicate with a range of groups ie multi-cultural patients, visitors and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable
- Experience of working in a large team.
Person Specification
Skills and Knowledge
Essential
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Experience
Essential
- Experience in catering/food services including:- oHealth & Safety. oDifferent food service systems. oCash handling.
- Knowledge of Alergens
Desirable
- Working in a Catering organisation/operation
- Customer service experience.
- Supervision of staff
- Function working.
Education and Qualifications
Essential
- GCSE English and Maths Grade 9 - 4 or equivalent experience
Desirable
- Level 2 Food Hygiene Certificate or equivalent experience
- Level 2 Health and Safety Certificate or equivalent experience
- NVQ or apprenticeship in a Catering subject
Personal Qualities
Essential
- Ability to communicate with a range of groups ie multi-cultural patients, visitors and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable
- Experience of working in a large team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
