Audio Typist / Reception Support
Sheffield Teaching Hospitals NHS Foundation Trust
The closing date is 23 March 2025
Job summary
An exciting opportunity has arisen for a motivated and well organised individual to join our Administration Team in the Oral and Maxillofacial Surgery department at Charles Clifford Dental Hospital.
Audio Typist and Outpatient Reception Support
- The primary function of this role is to support the OMFS secretarial team by typing dictated clinical letters and correspondence.
- The secondary function of this role is to offer support to the Reception team, to support Outpatient Reception teams during busier times and to cover Reception duties during Annual leave or sickness leav
Flexible working pattern: The successful candidate will be required to work 37.5 hours over a 5 day working week. Usual work hours are 08:30 to 17:00 with an hour lunch break. We employ a flexible working policy, allowing staff to accrue up to a maximum of 6 hours monthly.
Main duties of the job
Audio Typist
- Using G2 Speech Report Client to listen to Clinical dictations and type onto our Electronic Patient Record.
- A proficientall-round knowledge of medical terminology is preferred. You will be required to promptly file correspondence and investigation results into case notes in line with the trust policy, ensure accuracy and recording of all clinical events as part of the patient pathway, and provide general administrative support where required across the whole team.
- Maintain knowledge of filing systems and ability to file case notes in correct location. Understand importance of accurate and timely filing.
- We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively
Reception Support
Reception support will be required during busier times, and during times where our full time Reception Team are on annual leave or sick leave.
We are looking for organised, efficient and progressive individuals who have previous customer care / receptionist experience and are able to demonstrate good communication and interpersonal skills; providing an excellent front of house service to patients, visitors and staff.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please see the attached job description and 'main duties of the job' section.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please see the attached job description and 'main duties of the job' section.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- GCSE at Grade 4/C or above in English and Maths (or equivalent qualifications/ equivalent experience)
Desirable
- NVQ Level II in Business Administration / Customer Service /OCR Level II
Experience
Essential
- Relevant experience within an office environment
- Experience of working in a public facing role/Audio Typing
Desirable
- Experience working within the NHS
- Knowledge of medical terminology
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- G2 experience
- Experience of PAS / Infoflex / SystmOne (area specific software)
Special Skills/Aptitudes
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
Person Specification
Qualifications
Essential
- GCSE at Grade 4/C or above in English and Maths (or equivalent qualifications/ equivalent experience)
Desirable
- NVQ Level II in Business Administration / Customer Service /OCR Level II
Experience
Essential
- Relevant experience within an office environment
- Experience of working in a public facing role/Audio Typing
Desirable
- Experience working within the NHS
- Knowledge of medical terminology
Further Training
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Desirable
- G2 experience
- Experience of PAS / Infoflex / SystmOne (area specific software)
Special Skills/Aptitudes
Essential
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Charles Clifford Dental Hospital
Wellesley Road
Sheffield
S10 2SZ
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
