Job summary
The purpose of this post is to utilise the patient administration and operational systems in the Trust to actively validate, track and manage the referral to treatment processes in a patients pathway and 18 week target. This includes providing an essential service across the Directorate for the provision and development of centralised support in key areas including 18 weeks and agreed KPIs.
This role will have the responsibility for monitoring targets across the Directorate thus supporting it in achieving its targets.
To escalate pathways to RTT team lead which are:-
Delayed due to insufficient clinical information to progress the patient's pathway.
Pathways that require an event or a scheduled event to be brought forward in line with their 18 week pathway.
Regular themes of errors in data entry against the patient pathways
Patients which are potentially long waiters
The pathway validation will be sourced from a variety of data sets, such as PTLs and KPIs. There may also be Ad Hoc queries or sampling of patient's data.
There may also be additional queries from the services around RTT rules or system usage.
Main duties of the job
In summary the post holder will have:
Hold intimate knowledge of the 18 week rule and local Trust Access Policy.
Experience of outpatient and inpatient workflows from a validation, correction and business as usual pathway progression.
Experience of clinical systems and referencing clinical documents and diagnostic results.
Actively correct and monitor incorrect pathways to ensure that patients are reflected at the correct weeks wait at all times.
Work effectively as part of the onsite validation team to ensure that pathways are validated and corrected.
To ensure extensive feedback on validations completed on a pathway basis and to give an audit trail of the validations fulfilled on a daily basis.
To be able to utilise the MS Excel application as required to record validations
To share knowledge and collaborative working with colleagues
To be able to communicate well with all team members and all other trust employees.
About us
Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK's busiest and most successful NHS foundation trusts. We provide a full range of local hospital and community services for people in Sheffield, as well as specialist care for patients from further afield, including cancer, spinal cord injuries, renal and cardiothoracic services. In addition to community health services, the Trust comprises five of Yorkshire's best known teaching hospitals.
- The Royal Hallamshire Hospital
- The Northern General Hospital
- Charles Clifford Dental Hospital
- Weston Park Cancer Hospital
- Jessop Wing Maternity Hospital
The Directorate of Obstetrics, Gynaecology and Neonatology is based at the Jessop Wing which is linked to the Royal Hallamshire Hospital. This comprises a Regional Tertiary Maternity Service with a Neonatal Unit of 44 cots. A tertiary Gynae-Oncology service and a diverse Gynaecology Service, which includes an Assisted Conception Unit, complete the services within the Directorate.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE standard (or equivalent) including English Language at Grade 4/C or above
- NVQ Level 3 Administration or Customer Care/IT or equivalent qualification or demonstrable experience
- ECDL or equivalent
Desirable
- Relevant training completed around managing RTT pathways
Experience
Essential
- Experience of operational administrative work within the NHS
- A demonstrable understanding of the NHS 18 Week target and associated principles
- A demonstrable understanding of the NHS Cancer target and associated principles.
- Relevant knowledge and experience of tracking patients through the18 week pathways
- A demonstrable Understanding of the importance of data quality and the impact of poor quality on operational systems
Desirable
- Experience improving data quality in large datasets
- Experience inputting and retrieving information from the departmental and/or Trust computer systems in accordance with departmental guidelines and information governance.
- Experience using patient notes, existing databases, and the Hospital PAS system to formulate pathway data on individual patients.
Further Training
Essential
- A willingness to undertake training as required to deliver the duties of the post
Special Skills/Aptitudes
Essential
- Exceptional organisational and planning skills
- Effective written and verbal communication skills
- Ability to prioritise effectively to meet deadlines
- Effective team-working skills
- Proactive and innovative
- Good attention to detail
- Flexible to meet the needs of the service
- Ability to exercise initiative and demonstrate innovative approaches within overall delegated responsibility and parameters
- Ability to work independently to set deadlines.
- Competence user of Microsoft office packages
Desirable
- Can liaise senior management and escalate where appropriate to relevant departments
Other Factors
Essential
- Understanding of patient confidentiality
- Ability to remain calm under pressure
- Experience of maintaining a fast pace of work and delivering to tight deadlines
Person Specification
Qualifications
Essential
- Educated to GCSE standard (or equivalent) including English Language at Grade 4/C or above
- NVQ Level 3 Administration or Customer Care/IT or equivalent qualification or demonstrable experience
- ECDL or equivalent
Desirable
- Relevant training completed around managing RTT pathways
Experience
Essential
- Experience of operational administrative work within the NHS
- A demonstrable understanding of the NHS 18 Week target and associated principles
- A demonstrable understanding of the NHS Cancer target and associated principles.
- Relevant knowledge and experience of tracking patients through the18 week pathways
- A demonstrable Understanding of the importance of data quality and the impact of poor quality on operational systems
Desirable
- Experience improving data quality in large datasets
- Experience inputting and retrieving information from the departmental and/or Trust computer systems in accordance with departmental guidelines and information governance.
- Experience using patient notes, existing databases, and the Hospital PAS system to formulate pathway data on individual patients.
Further Training
Essential
- A willingness to undertake training as required to deliver the duties of the post
Special Skills/Aptitudes
Essential
- Exceptional organisational and planning skills
- Effective written and verbal communication skills
- Ability to prioritise effectively to meet deadlines
- Effective team-working skills
- Proactive and innovative
- Good attention to detail
- Flexible to meet the needs of the service
- Ability to exercise initiative and demonstrate innovative approaches within overall delegated responsibility and parameters
- Ability to work independently to set deadlines.
- Competence user of Microsoft office packages
Desirable
- Can liaise senior management and escalate where appropriate to relevant departments
Other Factors
Essential
- Understanding of patient confidentiality
- Ability to remain calm under pressure
- Experience of maintaining a fast pace of work and delivering to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
