Job summary
This is an excellent opportunity to join the Pharmacy Homecare Team based at the Northern General Hospital.
The Pharmacy Homecare Team was formed 9 years ago after a report was issued, 'Homecare Medicines, Towards a Vision for the Future', by Mark Hackett.
The post holder will be based within the pharmacy department & develop close working relationships with clinics, patients, homecare service providers & others in the multi-disciplinary team. They will be responsible for prescription management which includes processing & requesting prescriptions from clinics.
Other duties will be to answer calls & emails from clinics, patients & providers. In addition, you will be expected to work closely with finance and procurement teams ensuring timely processing of invoices. This role also includes dispensing slots within the hospital pharmacy.
Experience of homecare is not necessary as enthusiasm for a new challenge & a willingness to learn are key. As part of this role you will be required to provide cross site cover & you will participate in weekend, late duty & bank holiday dispensary rotas.
Please note if you do not already hold the NVQ qualification Level 2 in Pharmacy Services you must be willing to work towards it. You will start on band 2 until you have completed the NVQ qualification. If you already hold this qualification you will start on Band 3.
It is strongly advised you call for an informal chat or email for further details.
Main duties of the job
To provide support in the delivery of a quality homecare medicines service
To participate in the planning and organisation of the day-to-day workload of the homecare team
To communicate with directorate staff, pharmacists and medicines management technicians in order to organise the raising of homecare prescriptions and orders
To liaise with homecare companies ensuring continuity of medicines supply and communication for the patients
To receive and raise orders using the homecare JAC module to forward to Homecare Companies along with prescriptions, prioritising as appropriate
To ensure invoices for homecare supplies and services are correct and processed in a timely manner.
To provide support in the delivery of a quality homecare medicines and dispensary supply service.
Please also note this vacancy is banded dependent upon applicants experience relevant to this post. The banding of the successful applicant/s will start at Band 2 unless applicants meet the necessary threshold of skills and experience required to start on Band 3.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- (Band 2 & 3) Maths and English at GCSE grade C/4 or above
- (Band 3) NVQ2 in Pharmacy Services Skills and BTEC level 2 in Pharmaceutical Science, and, demonstrable equivalent qualification or experience, plus, willingness to undertake NVQ3 in Pharmacy Services.
- (Band 2 & 3) Microsoft office packages - evidence of short courses or relevant experience
- (Band 2) Must be willing to work towards a NVQ Level 2 in Pharmacy Services and BTEC Level 2 Certificate in Pharmaceutical Science
Experience
Essential
- (Band 3) Experience in general office work including invoice clerking and customer service
- (Band 3) Excellent customer service skills demonstrable from experience working within pharmacy
- (Band 3) Experience of dispensary duties
Desirable
- (Band 2) Experience in general office work including invoice clerking and customer service
- (Band 2 & 3) Knowledge of JAC pharmacy-based computer systems
- (Band 2 & 3) Experience of working as part of a team
Skills and Knowledge
Essential
- (Band 2 & 3) Ability to work independently using own initiative
- (Band 2 & 3) Ability to communicate effectively
- (Band 2 & 3) Ability to prioritise tasks and time
- (Band 2 & 3) Ability to work under pressure
- (Band 2 & 3) Ability to input data speedily and accurately
- (Band 2 & 3) Ability to analyse and interpret data in various forms
- (Band 2 & 3) Ability to undertake multiple tasks
- (Band 2 & 3) Working within narrow margins of error
Further Training
Desirable
- (Band 2 & 3) Training/ mentoring experience
Person Specification
Education and Qualifications
Essential
- (Band 2 & 3) Maths and English at GCSE grade C/4 or above
- (Band 3) NVQ2 in Pharmacy Services Skills and BTEC level 2 in Pharmaceutical Science, and, demonstrable equivalent qualification or experience, plus, willingness to undertake NVQ3 in Pharmacy Services.
- (Band 2 & 3) Microsoft office packages - evidence of short courses or relevant experience
- (Band 2) Must be willing to work towards a NVQ Level 2 in Pharmacy Services and BTEC Level 2 Certificate in Pharmaceutical Science
Experience
Essential
- (Band 3) Experience in general office work including invoice clerking and customer service
- (Band 3) Excellent customer service skills demonstrable from experience working within pharmacy
- (Band 3) Experience of dispensary duties
Desirable
- (Band 2) Experience in general office work including invoice clerking and customer service
- (Band 2 & 3) Knowledge of JAC pharmacy-based computer systems
- (Band 2 & 3) Experience of working as part of a team
Skills and Knowledge
Essential
- (Band 2 & 3) Ability to work independently using own initiative
- (Band 2 & 3) Ability to communicate effectively
- (Band 2 & 3) Ability to prioritise tasks and time
- (Band 2 & 3) Ability to work under pressure
- (Band 2 & 3) Ability to input data speedily and accurately
- (Band 2 & 3) Ability to analyse and interpret data in various forms
- (Band 2 & 3) Ability to undertake multiple tasks
- (Band 2 & 3) Working within narrow margins of error
Further Training
Desirable
- (Band 2 & 3) Training/ mentoring experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
