Waiting List Coordinator
Sheffield Teaching Hospitals NHS Foundation Trust
The closing date is 02 February 2025
Job summary
An exciting opportunity has arisen within Vascular Services for a professional Waiting List Coordinator to join our friendly and dynamic team. Helping to provide a high quality and efficient admin service to our clinical teams.
Sheffield Teaching Hospitals NHS Foundation Trust is one of the largest and most successful healthcare employers in the UK. We offer fantastic opportunities for career progression, training and development, ensuring that roles are both challenging and rewarding. You will be working for an organisation which values and respects all of its staff and the community it serves.
The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of its staff together with the provision of an excellent health and well-being support service.
Main duties of the job
To actively assist the Directorate in the efficient and effective management of the inpatient waiting lists in line with both national and local standards, ensure the workload is managed in a timely and accurate manner.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 5 GCSEs at grades A-C including English and Maths or equivalent qualifications / experience
- NVQ Level 3 in Business Administration or equivalent office-based experience
Experience
Essential
- Experience of waiting list coordination
- Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
- Experience of populating and coordinating a theatre list
- Experience of working with Doctors and other clinical staff
- An ability to work effectively with colleagues from a range of disciplines
- Experience of developing and supporting change to improve a service
- Determination and resilience of meeting objectives and deadlines
- Experience of booking outpatient and surgery admissions
Desirable
- Clear understanding of NHS clinical and operational systems
- Outline knowledge of other departments that make up SYRS
- Understanding of relevant Trust Policies and ability to ensure compliance
Further Training
Essential
- Clear understanding of patient confidentiality
- Experience of Lorenzo
Desirable
- IT Literacy with Microsoft office packages including Excel
Special Skills/Aptitudes
Essential
- Accurate keyboard skills
- Excellent communication skills
- Good organisational skills
- Experience of working in a pressurised environment
- Ability to prioritise
- Ability to work on own initiative and as part of a team
- Knowledge of both national and local waiting time targets
Desirable
- Demonstrate a tactful understanding when dealing with a variety of staff and situations
Other Factors
Essential
- Ability to remain calm under pressure.
Desirable
- Experience of a busy office and working with professional staff
Person Specification
Qualifications
Essential
- 5 GCSEs at grades A-C including English and Maths or equivalent qualifications / experience
- NVQ Level 3 in Business Administration or equivalent office-based experience
Experience
Essential
- Experience of waiting list coordination
- Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
- Experience of populating and coordinating a theatre list
- Experience of working with Doctors and other clinical staff
- An ability to work effectively with colleagues from a range of disciplines
- Experience of developing and supporting change to improve a service
- Determination and resilience of meeting objectives and deadlines
- Experience of booking outpatient and surgery admissions
Desirable
- Clear understanding of NHS clinical and operational systems
- Outline knowledge of other departments that make up SYRS
- Understanding of relevant Trust Policies and ability to ensure compliance
Further Training
Essential
- Clear understanding of patient confidentiality
- Experience of Lorenzo
Desirable
- IT Literacy with Microsoft office packages including Excel
Special Skills/Aptitudes
Essential
- Accurate keyboard skills
- Excellent communication skills
- Good organisational skills
- Experience of working in a pressurised environment
- Ability to prioritise
- Ability to work on own initiative and as part of a team
- Knowledge of both national and local waiting time targets
Desirable
- Demonstrate a tactful understanding when dealing with a variety of staff and situations
Other Factors
Essential
- Ability to remain calm under pressure.
Desirable
- Experience of a busy office and working with professional staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
