Job summary
An exciting opportunity has arisen for a permanent full time Clerical Administrator to join our Dietetic team.
The post holder will provide vital administrative support for the dietitians and the dietetic management team, supporting a range of functions, including booking of outpatient appointments, dealing with telephone / email enquiries, producing word and excel documents and minute taking.
You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and Dietitians.
You'll be based at 2 Claremont Place, at the Royal Hallamshire Hospital and will be remotely joining a friendly admin team who are based at the Northern General Hospital site.
The Sheffield Teaching Hospitals NHS Foundation Trust dietetic team consists of 65 Dietitians, 7 Dietetic Assistants and 9 admin staff across 3 hospital sites and Sheffield community. STH is one of the largest Trusts in the country.
Main duties of the job
To provide the admin support to the dietetic outpatient clinics.
To provide a comprehensive secretarial / administrative support to the dietetic service.
To assist in the day to day running of the dietetic service office.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent qualifications or equivalent experience (A-C/4-9 in English & Maths)
- NVQ in Administration Level II or equivalent qualifications or equivalent experience
Desirable
- European Computer Driving Licence or equivalent qualifications or equivalent experience
- RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience
Experience
Essential
- Relevant experience in a clinical administrative role
- Good working knowledge of Windows based packages
- Good knowledge of e-mail system
- Experience of utilisation of available technology and applying it in the workplace
- Experience of managing telephone enquiries ina supportive and professional manner
Desirable
- Medical terminology
- Evidence of working with data bases
- Use of clinical patient infomation systems such as Lorenzo, SystmOne
- Development of standard operating procedures and their application in the workplace
Skills and Knowledge
Essential
- Effective organisational skills with the ability to prioritise own workload/work to deadlines.
- Ability to work on own initiative and prioritise workload
- Able to manage frequently changing priorities and deal with interruptions
- Effective communication, interpersonal/team working skills
- Excellent keyboard skills
- Understand the need to maintain patient confidentiality
Desirable
- Ability to take minutes at meetings
Personal Qualities
Essential
- Professional approach to work
- Able to follow procedures for infection control and own safety and identify risks for others
- Be positive and pro-active
- Have a flexible approach to working practices
- Be able to work as part of a team as well as autonomously
- Committed to engage in CPD and the department appraisal system
- Willing to undergo further training as necessary
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent qualifications or equivalent experience (A-C/4-9 in English & Maths)
- NVQ in Administration Level II or equivalent qualifications or equivalent experience
Desirable
- European Computer Driving Licence or equivalent qualifications or equivalent experience
- RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience
Experience
Essential
- Relevant experience in a clinical administrative role
- Good working knowledge of Windows based packages
- Good knowledge of e-mail system
- Experience of utilisation of available technology and applying it in the workplace
- Experience of managing telephone enquiries ina supportive and professional manner
Desirable
- Medical terminology
- Evidence of working with data bases
- Use of clinical patient infomation systems such as Lorenzo, SystmOne
- Development of standard operating procedures and their application in the workplace
Skills and Knowledge
Essential
- Effective organisational skills with the ability to prioritise own workload/work to deadlines.
- Ability to work on own initiative and prioritise workload
- Able to manage frequently changing priorities and deal with interruptions
- Effective communication, interpersonal/team working skills
- Excellent keyboard skills
- Understand the need to maintain patient confidentiality
Desirable
- Ability to take minutes at meetings
Personal Qualities
Essential
- Professional approach to work
- Able to follow procedures for infection control and own safety and identify risks for others
- Be positive and pro-active
- Have a flexible approach to working practices
- Be able to work as part of a team as well as autonomously
- Committed to engage in CPD and the department appraisal system
- Willing to undergo further training as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
