Job summary
This is an exciting opportunity to work within the Obstetrics, Gynaecology and Neonatology (OGN) Team.
We are looking for an enthusiastic individual to join our team of Waiting List Coordinators, to actively support the Directorate in the efficient and effective management of the inpatient waiting lists and the management of the Obstetrics Section and Induction processes.
The successful candidate will have a methodical approach to work, be extremely well organised and have a flexible attitude incorporating the Trust PROUD values. With a clear understanding of patient confidentiality as well as a background in an administrative setting this post would ideally suit an individual wanting to further their experience in waiting list management. Previous waiting list coordination experience would be advantageous. Effective computer skills are essential and experience of using a hospital computer system would also be desirable.
Main duties of the job
The post holder will:
- Robustly manage a PTL against local and national waiting times in accordance with the Access Policy.
- Prepare and attend multidisciplinary planning meetings.
- Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate department and persons.
- Use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the inpatient waiting list.
- Be responsible for making sure all relevant information is accurately recorded on Lorenzo, ORMIS, JMIS, Bed Booking System(s), COO report and any other relevant information system as required by Trust and local processes.
- Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
To work as part of the OGN team to actively assist the Directorate in the efficient and effective management of the Gynaecology inpatient waiting lists in line with both national and local standards, and the management of Obstetrics Section and Induction processes. The post holder will ensure workload is managed in a timely and accurate manner, efficient planning and scheduling of fully utilised theatre lists, and escalation of any underutilisation or capacity issues.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 4 GCSE or equivalent qualification inc. Maths and English grades A-C
- NVQ level III in Business Admin / Customer Care or equivalent demonstrable experience
Experience
Essential
- Relevant experience of working in a coordinating role
- Relevant experience working in a multidisciplinary environment.
- Experience of meeting objectives and deadlines in a fast-paced environment
- Working knowledge of Microsoft Office, Professional package (Word, Excel, and PowerPoint)
Desirable
- Working knowledge of Patient Administration System (e.g., Lorenzo) or equivalent administrative systems
- Experience of working in a clerical role within a clinical directorate in the NHS
- Experience of managing patient waiting time targets including 18-week RTT and cancer wait times
- Experience of waiting list coordination
Further Training
Essential
- Clear understanding of patient confidentiality
Desirable
Special Skills/Aptitudes
Essential
- Excellent communication skills
- Assertive with excellent diplomatic and negotiation skills
- Self-motivated and able to work independently, prioritising work load effectively
- Ability to work as part of a team
- Experience of working in a pressurised environment together with the ability to remain calm under pressure
- Accurate keyboard skills
- Knowledge of NHS waiting time targets
Desirable
- Demonstrate a tactful understanding when dealing with a variety of patient and staff situations
Person Specification
Qualifications
Essential
- 4 GCSE or equivalent qualification inc. Maths and English grades A-C
- NVQ level III in Business Admin / Customer Care or equivalent demonstrable experience
Experience
Essential
- Relevant experience of working in a coordinating role
- Relevant experience working in a multidisciplinary environment.
- Experience of meeting objectives and deadlines in a fast-paced environment
- Working knowledge of Microsoft Office, Professional package (Word, Excel, and PowerPoint)
Desirable
- Working knowledge of Patient Administration System (e.g., Lorenzo) or equivalent administrative systems
- Experience of working in a clerical role within a clinical directorate in the NHS
- Experience of managing patient waiting time targets including 18-week RTT and cancer wait times
- Experience of waiting list coordination
Further Training
Essential
- Clear understanding of patient confidentiality
Desirable
Special Skills/Aptitudes
Essential
- Excellent communication skills
- Assertive with excellent diplomatic and negotiation skills
- Self-motivated and able to work independently, prioritising work load effectively
- Ability to work as part of a team
- Experience of working in a pressurised environment together with the ability to remain calm under pressure
- Accurate keyboard skills
- Knowledge of NHS waiting time targets
Desirable
- Demonstrate a tactful understanding when dealing with a variety of patient and staff situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
