Job summary
To provide a comprehensive and efficient medical secretary service for the Department of Haematology and to provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service.
The post holder will be required to work closely with the clinical team to develop a clear understanding of the clinical service and provide a very high standard of secretarial work.
The post holder will be required to be flexible to meet the needs of the service.
Main duties of the job
- To provide a comprehensive secretarial service to the Department in line with existing and changing requirements.
- Assist consultants with diary management, arranging meetings and appointments as required.
- Type patient letters relating to clinic appointments, test results, re-referrals, discharge summaries or any other patient & non-patient related correspondence from audio, shorthand, longhand, or verbal dictation in line with Trust guidelines.
- Action e-mail, voicemail, post, telephone calls, messages and photocopying.
- Ensure the patient 18 week pathway is monitored and observed at all times during all process undertaken in this role. This will include actively managing the 18 week pathway on return of test results.
This vacancy is advertised on a fixed term contract basis for a period of 4 months due to the post being part of an organisational change within the Haematology department. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and the management of organisational change.
Please also note any secondment must first be agreed with your current line manager.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 "A" levels or NVQ level 3 in a relevant subject, or equivalent experience
Desirable
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential
- Experience in a relevant NHS role e.g. medical secretarial experience
- Knowledge of the principles of 18 week and cancer pathways
- Knowledge of medical terminology
- Use of Patient Database's /Customer Interfaces
- Previous work with computer systems
Desirable
- Minute taking
- Experience of MDT
Special Skills/Aptitudes
Essential
- Excellent verbal and written communication skills
- Communicate effectively with colleagues and patients
- Ability to work both as part of a team and independently
- Ability to organise and prioritise own workload, to meet varying deadlines
- Is able to adapt to new working practices and suggest change to improve existing systems and processes
- Ability to work accurately and precisely whilst maintaining a fast pace
- Knowledge of office practice and procedures
- Knowledge of Microsoft Office Packages
Further Training
Essential
- Digital dictation/Transcription training
Desirable
Other Factors
Essential
- Ability to work flexibly
- Demonstrate an understanding of confidentiality.
Person Specification
Qualifications
Essential
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 "A" levels or NVQ level 3 in a relevant subject, or equivalent experience
Desirable
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential
- Experience in a relevant NHS role e.g. medical secretarial experience
- Knowledge of the principles of 18 week and cancer pathways
- Knowledge of medical terminology
- Use of Patient Database's /Customer Interfaces
- Previous work with computer systems
Desirable
- Minute taking
- Experience of MDT
Special Skills/Aptitudes
Essential
- Excellent verbal and written communication skills
- Communicate effectively with colleagues and patients
- Ability to work both as part of a team and independently
- Ability to organise and prioritise own workload, to meet varying deadlines
- Is able to adapt to new working practices and suggest change to improve existing systems and processes
- Ability to work accurately and precisely whilst maintaining a fast pace
- Knowledge of office practice and procedures
- Knowledge of Microsoft Office Packages
Further Training
Essential
- Digital dictation/Transcription training
Desirable
Other Factors
Essential
- Ability to work flexibly
- Demonstrate an understanding of confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
