Job summary
The Radiology Department are looking for a highly motivated individual to join the secretarial Team at the Northern General Hospital.
This is an exciting opportunity to support the administration of the service, which has busy outpatient service across all sites of the Trust.
This role will support the department, ensuring patient pathways are recorded accurately and patients receive a first class service.
Main duties of the job
The post holder will need to have excellent work typing skills. Previous relevant secretarial experience is desirable.
The post holders will need to demonstrate a high level of attention to detail, excellent communication and organisational skills, and the ability to work with colleagues from a variety of professions and backgrounds. The post holder will be expected to work flexibly to meet the needs of the service.
A key part of the role will be ensuring the delivery of an efficient and high quality service to patients and therefore the post holder will require extensive experience of working in a healthcare, customer care or retail/hospitality setting. Familiarity with Trust systems such as CRIS, Lorenzo, SystemOne, ICE, and Digital Dictation is also desirable but not essential for the role.
Applicants should be able to demonstrate evidence of a strong commitment to personal development.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- NVQ level 3 Business/Admin or equivalent qualification or experience
- 5 GCSE (or equivalent) to include English and Maths at grade C/4 or above or equivalent experience
Desirable
- Medical terminology course
- ECDL or evidence of short courses in All Core Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)
Experience
Essential
- Relevant experience of secretarial/ clerical/administration duties
- Relevant experience working in a multidisciplinary environment
- Experience of producing documents to a high standard of presentation with good accuracy Experience of meeting objectives and deadlines in a fast paced environment Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages
- Experience of meeting objectives and deadlines in a fast paced environment
- Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages
Desirable
- Experience of working in a clerical role within a clinical directorate in the NHS
- Demonstrable track record working with healthcare targets, especially the 6 week diagnostic target
- Knowledge of Trust data systems e.g. Lorenzo, ICE, CRIS or equivalent Administrative systems
special skills/Aptitudes
Essential
- Proven administrative, communication and organisational skills
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and experience of liaising with senior clinical and management staff
- Self-motivated and able to work independently on own initiative and as part of a team, able to deal with varied situations with tact and diplomacy
- Able to work in a methodical & analytical manner.
- Prioritise work, meet deadlines & utilise good organisational skills
- Flexible approach to working
- Empathy for patients and understanding of the Trust's proud values
- A positive, polite and professional attitude to meet service needs.
Desirable
- An understanding of the importance of attention to detail when maintaining high data quality
Further Training
Essential
- A willingness to undertake further training as required for the role.
Desirable
- An understanding of the protection of patient's rights and confidentiality in all areas of data handling
Other Factors
Essential
- Willingness and ability to travel to other hospital sites when required
- Willingness to work flexibly, undertaking ad hoc tasks commensurate with the banding of the post
Person Specification
Qualifications
Essential
- NVQ level 3 Business/Admin or equivalent qualification or experience
- 5 GCSE (or equivalent) to include English and Maths at grade C/4 or above or equivalent experience
Desirable
- Medical terminology course
- ECDL or evidence of short courses in All Core Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)
Experience
Essential
- Relevant experience of secretarial/ clerical/administration duties
- Relevant experience working in a multidisciplinary environment
- Experience of producing documents to a high standard of presentation with good accuracy Experience of meeting objectives and deadlines in a fast paced environment Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages
- Experience of meeting objectives and deadlines in a fast paced environment
- Excellent standard of I.T. literacy and keyboard skills including the use of Microsoft Office software packages
Desirable
- Experience of working in a clerical role within a clinical directorate in the NHS
- Demonstrable track record working with healthcare targets, especially the 6 week diagnostic target
- Knowledge of Trust data systems e.g. Lorenzo, ICE, CRIS or equivalent Administrative systems
special skills/Aptitudes
Essential
- Proven administrative, communication and organisational skills
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and experience of liaising with senior clinical and management staff
- Self-motivated and able to work independently on own initiative and as part of a team, able to deal with varied situations with tact and diplomacy
- Able to work in a methodical & analytical manner.
- Prioritise work, meet deadlines & utilise good organisational skills
- Flexible approach to working
- Empathy for patients and understanding of the Trust's proud values
- A positive, polite and professional attitude to meet service needs.
Desirable
- An understanding of the importance of attention to detail when maintaining high data quality
Further Training
Essential
- A willingness to undertake further training as required for the role.
Desirable
- An understanding of the protection of patient's rights and confidentiality in all areas of data handling
Other Factors
Essential
- Willingness and ability to travel to other hospital sites when required
- Willingness to work flexibly, undertaking ad hoc tasks commensurate with the banding of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
