Job summary
Provide administrative assistance to the Stroke Pathway Assessment and Rehabilitation Centre based at Beech Hill Rehabilitation Unit.
To ensure efficient and effective support to the services.
To be the first point of contact for patients and visitors entering SPARC, and to always present a professional and friendly manner.
To consistently deliver a patient focused service, which provides good customer service and effective working relationships along the Stroke Pathway.
To work closely with the other members of the team to ensure the smooth running of the services at all times.
Main duties of the job
To provide a strictly confidential administrative service to the Stroke Pathway Assessment andRehabilitation Centre (SPARC), Community Stroke Service (CSS) and Intermediate Care Beds (ICB).
To be competent in the use of Microsoft Outlook, Teams, Word, Excel and PowerPoint as well asTrust systems including SystmOne and Lorenzo.
To be responsible for ordering supplies using the in-house ordering system (Integra/Web Basket).
To provide administrative support to the Interface office as part of the SPARC/ICB service asrequired, accurately inputting data into Excel spreadsheets and SystmOne.
To maintain spreadsheets and databases as appropriate and present accurate information about the services.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Good standard of general education (including English and Maths) to GCSE level or equivalent.
- NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable
- Computer literate to ECDL standard or equivalent
Experience
Essential
- Excellent written and verbal communications skills
- Customer Services skill or equivalent demonstrable interpersonal skills experience
- Experience in an administration role in a busy office environment
- Excellent organisational skills including experience of organising events and meetings
Desirable
- Experience of working within an NHS organisation and NHS educational environment.
- An understanding of NHS Business functions
Skills and Knowledge
Essential
- Able to set-up, use and troubleshoot IT presentation equipment including laptops, projectors and digital event aids such as MS-Teams
- Proficient working knowledge of Microsoft Office suite, including Word, Excel, Powerpoint, Outlook and Teams
- Understanding of patient confidentiality
- Understanding and awareness of health and safety
- Able to maintain databases
Personal Qualities
Essential
- Self-motivated and able to demonstrate initiative
- Ability to communicate effectively with a range of professionals of all levels on a day-to-day basis
- Ability to prioritise and organise workloads
- Conscious of the need for smart appearance, being polite and efficient in order to promote a positive image of the department
Desirable
- Flexible approach to meet the working practice and needs of the department
Person Specification
Qualifications
Essential
- Good standard of general education (including English and Maths) to GCSE level or equivalent.
- NVQ / RSA / OCR level lll Typing or Word Processing (or equivalent qualification), or able to demonstrate the equivalent standard of work experience.
Desirable
- Computer literate to ECDL standard or equivalent
Experience
Essential
- Excellent written and verbal communications skills
- Customer Services skill or equivalent demonstrable interpersonal skills experience
- Experience in an administration role in a busy office environment
- Excellent organisational skills including experience of organising events and meetings
Desirable
- Experience of working within an NHS organisation and NHS educational environment.
- An understanding of NHS Business functions
Skills and Knowledge
Essential
- Able to set-up, use and troubleshoot IT presentation equipment including laptops, projectors and digital event aids such as MS-Teams
- Proficient working knowledge of Microsoft Office suite, including Word, Excel, Powerpoint, Outlook and Teams
- Understanding of patient confidentiality
- Understanding and awareness of health and safety
- Able to maintain databases
Personal Qualities
Essential
- Self-motivated and able to demonstrate initiative
- Ability to communicate effectively with a range of professionals of all levels on a day-to-day basis
- Ability to prioritise and organise workloads
- Conscious of the need for smart appearance, being polite and efficient in order to promote a positive image of the department
Desirable
- Flexible approach to meet the working practice and needs of the department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Beech Hill Rehabilitation Centre
Norfolk Park Road
Sheffield
S2 3QE
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
