Senior Clerical Officer

Sheffield Teaching Hospitals NHS Foundation Trust

The closing date is 01 December 2024

Job summary

This is an exciting opportunity to work at the heart of the Weston Park Cancer Centre, assisting in rota coordination and managing resources within the non-surgical oncology department across a range of Tumour Sites.

To assist in delivering the appointment, rotation, induction, and transparent deployment of clinical staff to deliver resilient clinical services. To action processes for planned leave and unplanned leave. To maintain an up-to-date electronic rota of clinical activities and room allocations. To support clinical staff with accurate and timely set and withdrawal of clinics and payment for extra contractual activity.

The role will involve deploying administrative services in support of clinical service teams and assisting the clinical service teams in the delivery of performance metrics. The role will also include supporting the continual improvement of hospital services to ensure the best possible care for the patients we provide services to and ensure a brilliant place to work for our team members.

The admin and clerical service at Weston Park is currently undergoing a cycle of improvement meaning as well as leading a service that supports patients at their most vulnerable, you can also contribute to innovations underway and bring your ideas and innovations to the creative improvement space.

Main duties of the job

To work with the Coordinators to ensure queries by medical staff are responded to in a timely manner.

To coordinate inductions for new doctors during our regularly scheduled junior doctor rotations and as ad hoc requests by planning their induction day, ordering their IT equipment and contacting various departments to arrange their training sessions and walk rounds .

To be the main point of contact for new doctor inductions and respond to queries relating to induction day plans.

To log any planned leave requests (including annual leave, study leave and external commitment) from doctors ensuring that the requests are logged in the scheduling system.

To input rotations of Medical Teams into a scheduling system accessed across SCS.

To manage the Hospital at Night rota and liaise with different departments to ensure that SCS have submitted the appropriate cover where necessary.

To coordinate requests for additional clinical activity.

To verify authenticity of claims made for study leave and additional duty claims.

To be a point of contact for and create timetables for the medical students throughout the year.

To complete and submit the Annual Cancer Service Census.

To manage and maintain contact information for the medical and administration staff within WPH, including amending distribution mailing lists and medical staffing contact sheets.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Specialised Cancer Services is one of 12 clinical care groups at Sheffield Teaching Hospitals NHS Foundation Trust (STH). With a headquarters at the Weston Park Cancer Centre on the central Sheffield Teaching Hospitals campus, it is one of the leading Cancer Centres in the Northeast of England.

It provides a multi tumour site non-surgical oncology service primarily to the populations of South Yorkshire and North Derbyshire. The service is delivered in partnership with a network of hospitals within the same region. The network units' surgical teams refer patients to the non-surgical oncology service, who then provide outpatient appointments and systemic anti-cancer therapy (SACT) treatment at their nearest available network location for the care they require. Radiotherapy for the network is delivered at a bespoke unit at the Weston Park Cancer Centre. There is also an Assessment Unit to support acute oncology needs, two inpatient wards and a Teenage Cancer Unit all based at the Weston Park Cancer Centre.

Date posted

18 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-8576-DIR

Job locations

Weston Park Broomcross Building

Sheffield

S10 2SZ


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications

Essential

  • Knowledge of the full range of administrative policies and procedures, acquired through training and relevant experience
  • Educated to GCSE standard, including English language at Grade C/4 or above or equivalent experience
  • OCRIII word processing or equivalent experience

Experience

Essential

  • Relevant experience working within health services in either a secretarial or clerical capacity.
  • Experience of using computerised information systems and Patient Administration Systems
  • Experience of database/spreadsheet management

Desirable

  • Experience of coordinating a timetable
  • Experience of coordinating staff inductions

Skills and Knowledge

Essential

  • Ability to communicate sensitive and/or complex information, clearly and effectively with staff at any level, both verbally and in writing
  • Ability to prioritise effectively, including when working to tight deadlines.
  • Competent to interpret basic numerical information.
  • Demonstration of confident skills using Microsoft Office packages, including Word & Excel

Desirable

  • Ability to produce brief reports including numerical information
  • Ability to keep accurate and appropriate staff records.

Personal Qualities

Essential

  • Ability to work well as part of a team
  • Ability to be flexible when task priorities need to be amended.
  • Ability to remain level-headed in a fast-paced environment.
Person Specification

Education and Qualifications

Essential

  • Knowledge of the full range of administrative policies and procedures, acquired through training and relevant experience
  • Educated to GCSE standard, including English language at Grade C/4 or above or equivalent experience
  • OCRIII word processing or equivalent experience

Experience

Essential

  • Relevant experience working within health services in either a secretarial or clerical capacity.
  • Experience of using computerised information systems and Patient Administration Systems
  • Experience of database/spreadsheet management

Desirable

  • Experience of coordinating a timetable
  • Experience of coordinating staff inductions

Skills and Knowledge

Essential

  • Ability to communicate sensitive and/or complex information, clearly and effectively with staff at any level, both verbally and in writing
  • Ability to prioritise effectively, including when working to tight deadlines.
  • Competent to interpret basic numerical information.
  • Demonstration of confident skills using Microsoft Office packages, including Word & Excel

Desirable

  • Ability to produce brief reports including numerical information
  • Ability to keep accurate and appropriate staff records.

Personal Qualities

Essential

  • Ability to work well as part of a team
  • Ability to be flexible when task priorities need to be amended.
  • Ability to remain level-headed in a fast-paced environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Weston Park Broomcross Building

Sheffield

S10 2SZ


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Weston Park Broomcross Building

Sheffield

S10 2SZ


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Service Coordinator

James Goodall

james.goodall@nhs.net

01142712852

Date posted

18 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-8576-DIR

Job locations

Weston Park Broomcross Building

Sheffield

S10 2SZ


Supporting documents

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