Job summary
An exciting opportunity has arisen within Acute & Emergency Medicine (AEM) for an enthusiastic, hardworking and self-motivated individual to join our medical secretarial team. The successful candidate will provide a comprehensive and efficient secretarial service to the Care Group consultants, Matron for Acute Medicine and AMU Ward Managers.
We are seeking an experienced PA/Medical Secretary to work within this busy care group. The individual will be organised and motivated, with excellent communication skills and a professional and diplomatic approach to their work.
This is a demanding but interesting and diverse role in a friendly team and is an exciting opportunity to develop your skills. The successful candidates must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service. This opportunity would suit individuals who thrive in a varied and dynamic role.
You must be educated to a GCSE standard (or equivalent) and have experience working in an office environment. Previous hospital experience including knowledge of EPR systems would be desirable. Good communication skills and excellent keyboard skills are also essential.
Full training for this post will be provided.
Main duties of the job
As a PA/Medical Secretary, you will support the department by carrying out the following duties:
- Arranging departmental meetings, typing agendas and taking minutes
- Managing diaries and work schedules
- Taking phone calls and dealing with enquiries
- Ensuring staff files are kept up to date
- Keeping track of staff sickness and arranging sickness meetings by liaising with HR, ensuring timely correspondence is sent
- Monitor Acute Medicine access plans, ensuring clinics are booked and typing letters to patients/GPs promptly
- Support in the production of Rotas for the Acute Medicine consultants.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or above in Maths and English or equivalent.
- Medical terminology
- NVQ level 3 Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
Desirable
- Audio-typing qualification
Experience
Essential
- Relevant medical secretarial/PA experience or relevant similar experience.
- Proficient in Microsoft packages including Word and Outlook
- Experience of working in a patient facing role
- Previous experience of working in a team
- Previous NHS/public sector experience
Desirable
- Previous experience using Lorenzo/ Electronic Patient Record systems
Further Training
Essential
- Commitment to continuing personal development
- Willingness to undertake training as required by specific post
Desirable
Special Skills/Aptitudes
Essential
- Produce documents by audio and copy typing
- Attention to detail
- Ability to prioritise conflicting demands
- Ability to communicate with a variety of staff from a multi professional background
- Able to maintain confidentiality at all times
- Self-motivated and able to work with minimal supervision
- Good organisational and time management, punctual, reliable, flexible with good attendance record
- Excellent telephone manner
Desirable
- Efficient and effective working methods
- Experience of training/mentoring new staff in own area
Person Specification
Qualifications
Essential
- Educated to GCSE Grade C or above in Maths and English or equivalent.
- Medical terminology
- NVQ level 3 Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
Desirable
- Audio-typing qualification
Experience
Essential
- Relevant medical secretarial/PA experience or relevant similar experience.
- Proficient in Microsoft packages including Word and Outlook
- Experience of working in a patient facing role
- Previous experience of working in a team
- Previous NHS/public sector experience
Desirable
- Previous experience using Lorenzo/ Electronic Patient Record systems
Further Training
Essential
- Commitment to continuing personal development
- Willingness to undertake training as required by specific post
Desirable
Special Skills/Aptitudes
Essential
- Produce documents by audio and copy typing
- Attention to detail
- Ability to prioritise conflicting demands
- Ability to communicate with a variety of staff from a multi professional background
- Able to maintain confidentiality at all times
- Self-motivated and able to work with minimal supervision
- Good organisational and time management, punctual, reliable, flexible with good attendance record
- Excellent telephone manner
Desirable
- Efficient and effective working methods
- Experience of training/mentoring new staff in own area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
