Job summary
The post holder is responsible for secretarial and assistance to the Plastics Surgeons and managing elective waiting lists and theatres. Using their initiative, skills, knowledge and experience they will manage, prioritise, plan and organise their own time and the workload of their team, ensuring that agreed targets are achieved, whilst maintaining the highest standards to the mutual benefit of the patients and the Trust.
Main duties of the job
The post holder is responsible for the organisation of their secretarial team including the allocation of tasks. Using their initiative, skills, knowledge and experience they will manage, prioritise, plan and organise their own time and the workload of their team, ensuring that agreed targets are achieved, whilst maintaining the highest standards to the mutual benefit of the patients and the Trust.
The post holder will be the main point of contact for patients, consultants and other service users ensuring full service is provided.
The post holder will be required to manage and maintain waiting lists, patient target lists and theatre lists. To arrange theatre cancellations and reductions in line with Trust policy, to meet local and national targets, and communicate to patient and other stakeholders.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent Including English and Mathematics at grades C/4 or above
- RSA/OCR stage III (or equivalent) word processing or audio typing.
Desirable
- ECDL
- NVQ level 3
- AMSPAR diploma or equivalent diploma level qualification.
Experience
Essential
- Significant relevant medical secretarial experience.
- Experience in audio typing.
- Excellent keyboard skills, letter formatting & layout.
- Accuracy of spelling and grammar.
- Medical terminology.
- Previous experience of managing an inpatient waiting list.
Desirable
- Experience of working with patient pathways and the 18 week referral to treatment target.
- Previous experience of Trust data systems.
- Lorenzo
- G2
- Good knowledge of office practice and procedures.
Further Training
Essential
- Clear understanding of patient confidentiality.
- Ability to prioritise workload and meet deadlines.
Desirable
- Awareness of medical records issues e.g. Data Protection.
Special Skills/Aptitudes
Essential
- Good computer and keyboard skills with the ability to use Microsoft packages including Word
- Exceptional communication and organisational skills
- Flexible approach to working
Desirable
- Methodical
- Accurate
- Excel
Other Factors
Essential
- Ability to work efficiently on own initiative and as part of a team.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent Including English and Mathematics at grades C/4 or above
- RSA/OCR stage III (or equivalent) word processing or audio typing.
Desirable
- ECDL
- NVQ level 3
- AMSPAR diploma or equivalent diploma level qualification.
Experience
Essential
- Significant relevant medical secretarial experience.
- Experience in audio typing.
- Excellent keyboard skills, letter formatting & layout.
- Accuracy of spelling and grammar.
- Medical terminology.
- Previous experience of managing an inpatient waiting list.
Desirable
- Experience of working with patient pathways and the 18 week referral to treatment target.
- Previous experience of Trust data systems.
- Lorenzo
- G2
- Good knowledge of office practice and procedures.
Further Training
Essential
- Clear understanding of patient confidentiality.
- Ability to prioritise workload and meet deadlines.
Desirable
- Awareness of medical records issues e.g. Data Protection.
Special Skills/Aptitudes
Essential
- Good computer and keyboard skills with the ability to use Microsoft packages including Word
- Exceptional communication and organisational skills
- Flexible approach to working
Desirable
- Methodical
- Accurate
- Excel
Other Factors
Essential
- Ability to work efficiently on own initiative and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
