Job summary
Are you ready to take your leadership career to the next level in one of the UK's largest and most respected healthcare organizations? At Sheffield Teaching Hospitals Foundation Trust, we're passionate about delivering exceptional patient care, and we're offering two fantastic opportunities for driven and visionary leaders to make a real impact.
We are looking for two Deputy Operations Directors to join our Head and Neck Care Group:
Role 1: Will oversee one of our four directorates, as well as the PMO and central business services, including optimization post-Cerner Go Live.
Role 2: Will oversee two directorates, with a broader remit across the Care Group.
Both roles will report directly to the Operations Director and provide critical leadership including deputising in her absence. You'll be at the heart of service delivery, driving performance improvements and working closely with Clinical Directors and a talented clinical team to shape the future of care.
We are looking for talented, inspirational leaders with a passion for healthcare, who thrive in a fast-paced environment. If you're hardworking, organized, resilient, and ready to tackle the challenges of tomorrow, we want to hear from you.
Don't miss this chance to make a real difference in the future of healthcare. Apply now to be part of our wonderful team!
Main duties of the job
This post holder will be professionally accountable to the Operations Director, with a specific remit that will be agreed and reviewed according to the priorities across the care group. The role will primarily focus on:
Providing senior leadership and management support to the Directorate leadership teams
Formally deputising for the Operations Director for defined periods.
Supporting the Directorate management teams in all aspects of business and service management in order to achieve the activity levels, quality and performance standards required by the Group and the Trust.
Ensure and model best practice in relation to the management of the day to day operational services with a focus on process improvement, standardisation across services and the use of business intelligence to identify root cause analysis and fix to operational issues.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Head & Neck Care Group at Sheffield Teaching Hospitals NHS Foundation Trust provides secondary care services for the adult population of Sheffield and highly specialised tertiary care for patients from wider geographical regions including some national services. The Care Group has a workforce of over 1,444 wte and a budget of £91.5 million.
There are four Directorates within the Care Group:
Charles Clifford Dental HospitalENTNeurosciencesOphthalmology
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience
- Masters' degree or equivalent level qualification in a relevant subject (or be working towards), or, demonstrable equivalent knowledge gained through a combination of short courses, additional training, and experience
- Demonstrable commitment to continuing personal development
- Other relevant management qualifications
Desirable
- NHS Graduate Management Training Scheme or similar NHS Leadership Academy/King's Fund or equivalent leadership development programme
Experience
Essential
- Experience as a Service Manager or Head of Service in an NHS acute hospital setting or complex organisation
- Leadership experience, including the delivery of team objectives, team and individual appraisal, recruitment, managing attendance and disciplinary issues.
- Experience of developing models and initiatives related to patient/service capacity and demand management
- Excellent knowledge and sound experience of managing, monitoring and controlling complex income and expenditure budgets
- Experience of financial planning and the design and delivery of cost improvement programmes
- Ability to negotiate and influence staff at all levels of seniority, including engagement in difficult decisions
- Demonstrable project management experience and delivery of robust programmes of work
- Experience of leading the development and implementation of strategic service plans
- Experience of managing the delivery of challenging targets, such as,18 week RTT and cancer targets
- Extensive experience of preparing and presenting complex information, written and verbal to a range of audiences
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
Desirable
- Training in structured project management
- Training in Service Improvement techniques
Skills & Knowledge
Essential
- Highly numerate, confident manipulating and interpreting data.
- Excellent oral and written communication skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff all levels
- Experience of building effective working relationships with a wide range of stakeholders
- Competent in the use of IT packages (Word, Excel, Powerpoint)
- Skilled in sourcing and analysing hospital data (including waiting list, 18 RTT and demand information).
- A clear understanding of the use of performance metrics to drive improvement
- A clear understanding of confidentiality when dealing with matters relating to staff and patients
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Flexible approach to working practices
- Demonstrable self-awareness, an understanding of impact on others and ability to manage self and maintain professional conduct in difficult and challenging situations
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- Enthusiasm and ability to seek out and resolve problems in order to improve patient care.
- Ability to cope with ambiguity and working in a changing environment
Person Specification
Education & Qualifications
Essential
- Educated to degree level or equivalent experience
- Masters' degree or equivalent level qualification in a relevant subject (or be working towards), or, demonstrable equivalent knowledge gained through a combination of short courses, additional training, and experience
- Demonstrable commitment to continuing personal development
- Other relevant management qualifications
Desirable
- NHS Graduate Management Training Scheme or similar NHS Leadership Academy/King's Fund or equivalent leadership development programme
Experience
Essential
- Experience as a Service Manager or Head of Service in an NHS acute hospital setting or complex organisation
- Leadership experience, including the delivery of team objectives, team and individual appraisal, recruitment, managing attendance and disciplinary issues.
- Experience of developing models and initiatives related to patient/service capacity and demand management
- Excellent knowledge and sound experience of managing, monitoring and controlling complex income and expenditure budgets
- Experience of financial planning and the design and delivery of cost improvement programmes
- Ability to negotiate and influence staff at all levels of seniority, including engagement in difficult decisions
- Demonstrable project management experience and delivery of robust programmes of work
- Experience of leading the development and implementation of strategic service plans
- Experience of managing the delivery of challenging targets, such as,18 week RTT and cancer targets
- Extensive experience of preparing and presenting complex information, written and verbal to a range of audiences
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
Desirable
- Training in structured project management
- Training in Service Improvement techniques
Skills & Knowledge
Essential
- Highly numerate, confident manipulating and interpreting data.
- Excellent oral and written communication skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff all levels
- Experience of building effective working relationships with a wide range of stakeholders
- Competent in the use of IT packages (Word, Excel, Powerpoint)
- Skilled in sourcing and analysing hospital data (including waiting list, 18 RTT and demand information).
- A clear understanding of the use of performance metrics to drive improvement
- A clear understanding of confidentiality when dealing with matters relating to staff and patients
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Flexible approach to working practices
- Demonstrable self-awareness, an understanding of impact on others and ability to manage self and maintain professional conduct in difficult and challenging situations
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- Enthusiasm and ability to seek out and resolve problems in order to improve patient care.
- Ability to cope with ambiguity and working in a changing environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals
6 Claremont Place
Sheffield
S10 2TB
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
