Job summary
To provide a comprehensive and efficient secretarial service to the medical staff, nursing team, Matron, patients, managers and other users of the service. To maintain absolute confidentiality at all times and to actively promote the security of patient information.
Excellent organisational and communication skills will be required along with advanced IT and problem solving skills. The post holder must be able to use their initiative and work to tight deadlines. They must also be able to work well within a team and be flexible in working practices.
Main duties of the job
The post holder will be an experienced and organised Medical Secretary who will be working for two Dermatology consultants.
The provision of a full secretarial service including typing using digital dictation software with fast and accurate speeds , organising meetings, events and consultant calendars, taking minutes, competent use of the Trust EPR system, good medical terminology and excellent knowledge of 18 week RTT targets and cancer waiting times.
Excellent communication skills both verbal and written with all staff within the multidisciplinary team at all levels of understanding and seniority.
Advanced organisational skills with the ability to organise and prioritise workloads are essential along with an efficient and effective approach to working practices incorporating the Trust PROUD values.
Responsibility for training and supporting a Medical Support Secretary.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
To provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 "A" levels or NVQ level 3 in a relevant subject or equivalent experience
- Experience of Microsoft Office Packages or appropriate IT qualifications
- Medical word processing qualification
Desirable
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential
- Previous Medical Secretarial experience or equivalent demonstrable experience in a senior administrative type role
- Previous experience organising meetings/events and taking minutes
- Previous daily use of digital dictation software.
- Previous experience working in an NHS environment.
- Use of medical terminology
Desirable
- Coordinating and managing waiting lists
Further training
Essential
- Experience of using an electronic patient record or similar hospital system.
- Knowledge of National 18 Week RTT Targets.
- Excellent knowledge of Microsoft Office Packages (Particularly Word and Excel)
- To actively undertake appraisals and job specific mandatory training as required
Desirable
- Knowledge of National Cancer Waiting Time Targets
- Experience of using Infoflex
- Experience of ICE reporting
Special Skills and Aptitudes
Essential
- Exceptional communication skills both verbal and written
- Ability to communicate with people at all levels of understanding and seniority.
- Advanced organisational skills with the ability to organise and prioritise work loads
- Advanced IT skills, including ability to accurately manage electronic filing systems
- Excellent problem solving skills.
- Efficient and effective approach to working practices incorporating Trust PROUD values
- Excellent use initiative and ability to work to tight deadlines
Desirable
- Ability to present complex data in an understandable format (e.g. use of graphs, charts)
- Negotiation and persuasion skills.
Other Factors
Essential
- Must demonstrate a clear understanding of confidentiality
- Empathetic but assertive when required.
- Ability to work well within a team as well as independently and be flexible in working practices
- Committed to personal training and development
- Committed to patient centred services
- Committed to equal opportunities
Person Specification
Qualifications
Essential
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 "A" levels or NVQ level 3 in a relevant subject or equivalent experience
- Experience of Microsoft Office Packages or appropriate IT qualifications
- Medical word processing qualification
Desirable
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential
- Previous Medical Secretarial experience or equivalent demonstrable experience in a senior administrative type role
- Previous experience organising meetings/events and taking minutes
- Previous daily use of digital dictation software.
- Previous experience working in an NHS environment.
- Use of medical terminology
Desirable
- Coordinating and managing waiting lists
Further training
Essential
- Experience of using an electronic patient record or similar hospital system.
- Knowledge of National 18 Week RTT Targets.
- Excellent knowledge of Microsoft Office Packages (Particularly Word and Excel)
- To actively undertake appraisals and job specific mandatory training as required
Desirable
- Knowledge of National Cancer Waiting Time Targets
- Experience of using Infoflex
- Experience of ICE reporting
Special Skills and Aptitudes
Essential
- Exceptional communication skills both verbal and written
- Ability to communicate with people at all levels of understanding and seniority.
- Advanced organisational skills with the ability to organise and prioritise work loads
- Advanced IT skills, including ability to accurately manage electronic filing systems
- Excellent problem solving skills.
- Efficient and effective approach to working practices incorporating Trust PROUD values
- Excellent use initiative and ability to work to tight deadlines
Desirable
- Ability to present complex data in an understandable format (e.g. use of graphs, charts)
- Negotiation and persuasion skills.
Other Factors
Essential
- Must demonstrate a clear understanding of confidentiality
- Empathetic but assertive when required.
- Ability to work well within a team as well as independently and be flexible in working practices
- Committed to personal training and development
- Committed to patient centred services
- Committed to equal opportunities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
