Sheffield Teaching Hospitals NHS Foundation Trust

Waiting List Administrator

Information:

This job is now closed

Job summary

We are looking for someone who is proactive and motivated, putting the patients first to deliver an efficient and effective service to our patients. You will be working in a fast paced environment, working with clinical and administrative staff to ensure that operating lists are fully utilised, adapting to any last minute changes in what is ultimately a rewarding environment. You will be liaising with a wide variety of staff within our directorate and with other specialties across the organisation, using your communication skills to ensure that patients are progressing through their pathways.

Main duties of the job

To work in collaboration with the Waiting List Co-ordinator/Administrator to manage the day case function and flow of patients across all dental specialities. To actively assist the department in the efficient and effective management of the outpatient/inpatient lists inline with both national and local standards ensuring the workload is managed in a timely and accurate manner. The post holder will provide cross cover across the Waiting List team within Charles Clifford Dental Services.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Details

Date posted

02 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Full Time

Contract

Permanent

Working pattern

Full-time

Reference number

190-7874-DIR

Job locations

Charles Clifford Dental Hospital

Wellesley Road

Sheffield

S10 2SZ


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

  • 4 GCSE's or equivalent to include Maths and English grades A-C (4-9) or equivalent experience.

Desirable

  • ECDL
  • NVQ level III in Business Admin

Skills and Knowledge

Essential

  • Accurate keyboard skills
  • Excellent communication skills
  • Good organisational skills
  • Experience of working in a pressurised environment
  • Ability to prioritise
  • Ability to work as part of a team
  • Knowledge of both national and local waiting time targets
  • IT Literacy with Microsoft office packages including Excel
  • Clear understanding of patient confidentiality

Desirable

  • Reasonable standard of numeracy
  • Demonstrate a tactful understanding when dealing with a variety of staff and situations
  • Experience of Lorenzo

Experience

Essential

  • Experience of waiting list coordination
  • Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
  • Experience of populating and coordinating a theatre list
  • Experience of working with Doctors and other clinical staff
  • An ability to work effectively with colleagues from a range of disciplines.
  • Determination and resilience of meeting objectives and deadlines

Desirable

  • Clear understanding of NHS clinical and operational systems
  • Outline knowledge of other departments that make up Surgical Services
  • Understanding of relevant Trust Policies and ability to ensure compliance

Personal Qualities

Essential

  • Ability to remain calm under pressure.
  • Professional approach

Desirable

  • Experience of a busy office and working with professional staff
Person Specification

Qualifications

Essential

  • 4 GCSE's or equivalent to include Maths and English grades A-C (4-9) or equivalent experience.

Desirable

  • ECDL
  • NVQ level III in Business Admin

Skills and Knowledge

Essential

  • Accurate keyboard skills
  • Excellent communication skills
  • Good organisational skills
  • Experience of working in a pressurised environment
  • Ability to prioritise
  • Ability to work as part of a team
  • Knowledge of both national and local waiting time targets
  • IT Literacy with Microsoft office packages including Excel
  • Clear understanding of patient confidentiality

Desirable

  • Reasonable standard of numeracy
  • Demonstrate a tactful understanding when dealing with a variety of staff and situations
  • Experience of Lorenzo

Experience

Essential

  • Experience of waiting list coordination
  • Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
  • Experience of populating and coordinating a theatre list
  • Experience of working with Doctors and other clinical staff
  • An ability to work effectively with colleagues from a range of disciplines.
  • Determination and resilience of meeting objectives and deadlines

Desirable

  • Clear understanding of NHS clinical and operational systems
  • Outline knowledge of other departments that make up Surgical Services
  • Understanding of relevant Trust Policies and ability to ensure compliance

Personal Qualities

Essential

  • Ability to remain calm under pressure.
  • Professional approach

Desirable

  • Experience of a busy office and working with professional staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Charles Clifford Dental Hospital

Wellesley Road

Sheffield

S10 2SZ


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Charles Clifford Dental Hospital

Wellesley Road

Sheffield

S10 2SZ


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Co-ordinator

Lyndsay Mather

Lyndsay.Mather@nhs.net

01142717977

Details

Date posted

02 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Full Time

Contract

Permanent

Working pattern

Full-time

Reference number

190-7874-DIR

Job locations

Charles Clifford Dental Hospital

Wellesley Road

Sheffield

S10 2SZ


Supporting documents

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