Job summary
This is an exciting opportunity with the MSK Orthopaedics Team.
We are looking for an enthusiastic individual to join our team of Waiting List Coordinator, to actively support the Directorate in the efficient and effective management of the inpatient waiting lists.
The post holder will be responsible for scheduling of fully utilised theatre lists. Liaising with Consultants, Coordinators in OSCCA and Sub-Specialty Coordinator to ensure efficient planning and escalate any underutilisation or capacity issues in a timely manner.
Main duties of the job
- Robustly manage a PTL against local and national waiting times in accordance to the Access Policy.
- Prepare and attend multidisciplinary planning meetings.
- Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate department and persons
- Use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the inpatient waiting list.
- Be responsible for making sure all relevant information is accurately recorded on Lorenzo, ORMIS, CBBS, COO report and diaries.
- Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.
This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.
Please also note any secondment must first be agreed with your current line manager.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The MSK Care Group at Sheffield Teaching Hospitals NHS Foundation Trust provides a service for both inpatient and outpatient care for the entire adult population of Sheffield. The services include Orthopaedics, Rheumatology, Pain Management, Metabolic Bone, Hand Centre, PhysioWorks, PhysioPlus, MSK Therapy Services and Podiatric Surgery.
The Orthopaedics Directorate provides the full range of specialist Orthopaedic services to the population of Sheffield. It also provides regional and national specialist services to patients across the United Kingdom.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- 4 GCSEs or equivalent in Maths and English grades A-C
- NVQ level III in Business Administration
Desirable
Experience
Essential
- Extensive experience of waiting list coordination
- Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
- Experience of populating and coordinating a theatre list
- Experience of working with Doctors and other clinical staff
- An ability to work effectively with colleagues from a range of disciplines
- Experience of developing and supporting change to improve a service
- Determination and resilience of meeting objectives and deadlines
Desirable
- Clear understanding of NHS clinical and operational systems
- Outline knowledge of other departments that make up MSK
- Understanding of relevant Trust Policies and ability to ensure compliance
- Experience of booking outpatient and surgery admissions
Further Training
Essential
- Clear understanding of patient confidentiality
- Experience of Lorenzo
Desirable
- IT Literacy with Microsoft office packages including Excel
Special Skills/Aptitudes
Essential
- Accurate keyboard skills
- Excellent communication skills
- Good organisational skills
- Experience of working in a pressurised environment
- Ability to prioritise
- Ability to work on own initiative and as part of a team
- Knowledge of both national and local waiting time targets
Desirable
- Reasonable standard of numeracy
- Demonstrate a tactful understanding when dealing with a variety of staff and situations
Other Factors
Essential
- Ability to remain calm under pressure.
- Professional approach
- An effective role model demonstrating the Trusts PROUD values.
Desirable
- Experience of a busy office and working with professional staff
Person Specification
Qualifications
Essential
- 4 GCSEs or equivalent in Maths and English grades A-C
- NVQ level III in Business Administration
Desirable
Experience
Essential
- Extensive experience of waiting list coordination
- Experience of managing patient waiting time targets including 18 week RTT and cancer wait times
- Experience of populating and coordinating a theatre list
- Experience of working with Doctors and other clinical staff
- An ability to work effectively with colleagues from a range of disciplines
- Experience of developing and supporting change to improve a service
- Determination and resilience of meeting objectives and deadlines
Desirable
- Clear understanding of NHS clinical and operational systems
- Outline knowledge of other departments that make up MSK
- Understanding of relevant Trust Policies and ability to ensure compliance
- Experience of booking outpatient and surgery admissions
Further Training
Essential
- Clear understanding of patient confidentiality
- Experience of Lorenzo
Desirable
- IT Literacy with Microsoft office packages including Excel
Special Skills/Aptitudes
Essential
- Accurate keyboard skills
- Excellent communication skills
- Good organisational skills
- Experience of working in a pressurised environment
- Ability to prioritise
- Ability to work on own initiative and as part of a team
- Knowledge of both national and local waiting time targets
Desirable
- Reasonable standard of numeracy
- Demonstrate a tactful understanding when dealing with a variety of staff and situations
Other Factors
Essential
- Ability to remain calm under pressure.
- Professional approach
- An effective role model demonstrating the Trusts PROUD values.
Desirable
- Experience of a busy office and working with professional staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
