Receptionist/Administrator

Sheffield Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

To provide a flexible, high quality clerical and receptionist support to the CCA Estates Team. The reception areas within our estates is the first point of contact for clients and visitors entering the unit and therefore must reflect the high quality of care that the Trust provides.

Please note this advertisement is for both full time and part time opportunities.

Main duties of the job

  • To act as a receptionist at the CCA Estates units - to meet and greet patients, members of the public and visitors in a friendly and courteous manner and direct all visitors as appropriate.
  • To provide an efficient telephone answering service in a professional and helpful manner.
  • To maintain spread sheets and databases as appropriate in order to collect relevant data when required.
  • Receive and action invoices in a timely manner.
  • To action correspondence both paper and electronic and ensure that it is handled and responded to in a timely and efficient manner.
  • Scanning documents as required.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa/pro rata for part time staff

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

190-7609-DIR

Job locations

Cross-site

Sheffield

S12 2ST


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

  • NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role.

Desirable

  • Relevant experience within the NHS

Further Training

Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

Desirable

  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software

Skills and Knowledge

Essential

  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development
Person Specification

Qualifications

Essential

  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

  • NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role.

Desirable

  • Relevant experience within the NHS

Further Training

Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

Desirable

  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software

Skills and Knowledge

Essential

  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Cross-site

Sheffield

S12 2ST


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Cross-site

Sheffield

S12 2ST


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Operational Manager

Abid Hussain

abid.hussain10@nhs.net

07356119880

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa/pro rata for part time staff

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

190-7609-DIR

Job locations

Cross-site

Sheffield

S12 2ST


Supporting documents

Privacy notice

Sheffield Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)