Job summary
A very exciting opportunity has arisen in Sheffield Teaching Hospitals' (STH) Organisational Development Department (ODD) to support the PROUD Improvement Programme and build improvement capability at STH.
The ODD supports teams across STH to improve the quality and efficiency of services for patients and staff. Organisational Development is about leading change, building skills and capability, quality improvement initiatives, engaging and motivating staff, developing their talents and improving the potential of staff. Great OD is about understanding context and culture, taking a systems approach and enabling NHS staff to design, deliver and improve patient care.
The role will provide administrative support for the delivery of the PROUD Improvement Programme. Administrative support will include tasks such as providing high level administrative tasks and coordination of programmes, scheduling and arranging meetings, preparing agendas, notes and minutes, administration support for events and training sessions, and supporting with the production and development of resources.
Main duties of the job
Responsibilities include -
- Administrative support and active participation on the development, delivery and evaluation of PROUD Improvement
- Support tasks involved with organisation of training across a number of areas
- Develop good relationships internally with the ODD team and with teams across the Trust to enable them to participate and evaluate the programme
- Offer creative flair for new ways of improving on the offer we have
- Assist in the evaluation of the success of the PROUD improvement programme
Applicants should be Self-motivated, enthusiastic, passionate about improving care for patients and able to take initiative and work well within a team. Some experience in an administrative role is an advantage.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
This vacancy is advertised on a fixed term contract basis for the maximum period of 11 months (until 31st March 2025). Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.
Please also note any secondment must first be agreed with your current line manager.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Eduation and Training
Essential
- 2 or more GCSE to include English Language & Mathematics (C/4 grade or above) or equivalent qualification/experience
- NVQ Level III in Business Administration / Customer Service / IT or be able to demonstrate the equivalent experience
Desirable
- IT qualification e.g., European Computer Driving Licence, Microsoft Office or equivalent experience
- Evidence of continued professional development
Experience- Operational
Essential
- Experience of working within an office / administration environment
- Experience of dealing with confidential and personal issues with sensitivity.
- Experience of delivering work in accordance with standard operating procedures.
- Experience of teaching others e.g., work-based skills to colleagues
- Experience of supporting the organisation, preparation and facilitation of events
- Experience of dealing with and validating data
- Experience of taking / transcribing notes / minutes
Desirable
- Experience of working as part of a multi-professional team
- Experience of participation in service improvement initiatives
- Experience of using shared electronic information e.g., use of SharePoint
- Relevant experience within the NHS
Skills & Abilities
Essential
- Ability to communicate with personnel at all levels of the organisation.
- Ability to manage personal/professional boundaries.
- Ability to problem solve, using initiative and own judgement to resolve routine issues
- Ability to work as part of a team and independently with minimal supervision
- Ability to work under pressure and at a fast pace in changing and potentially stressful situations with both patients and colleagues
- Demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in sometimes difficult and challenging situations
- Excellent computer skills with demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
- Good interpersonal skills and the ability to develop relationships and rapport with the general public and colleagues of different disciplines, backgrounds and levels of seniority
- Good written and verbal communication skills
- Strong organisational skills with the ability to plan and prioritise workload to ensure strict / conflicting deadlines are met
- Understanding of data protection issues and the ability to maintain confidentiality
Desirable
- Awareness of Health & Safety in the workplace
Personal Qualities
Essential
- On-going commitment to personal development and training
- Flexible and adaptable approach with an enthusiastic and proactive "Can Do" attitude
- Methodical and accurate with attention to detail
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
Desirable
- Interest in service improvement projects and developing new ways of working
Person Specification
Eduation and Training
Essential
- 2 or more GCSE to include English Language & Mathematics (C/4 grade or above) or equivalent qualification/experience
- NVQ Level III in Business Administration / Customer Service / IT or be able to demonstrate the equivalent experience
Desirable
- IT qualification e.g., European Computer Driving Licence, Microsoft Office or equivalent experience
- Evidence of continued professional development
Experience- Operational
Essential
- Experience of working within an office / administration environment
- Experience of dealing with confidential and personal issues with sensitivity.
- Experience of delivering work in accordance with standard operating procedures.
- Experience of teaching others e.g., work-based skills to colleagues
- Experience of supporting the organisation, preparation and facilitation of events
- Experience of dealing with and validating data
- Experience of taking / transcribing notes / minutes
Desirable
- Experience of working as part of a multi-professional team
- Experience of participation in service improvement initiatives
- Experience of using shared electronic information e.g., use of SharePoint
- Relevant experience within the NHS
Skills & Abilities
Essential
- Ability to communicate with personnel at all levels of the organisation.
- Ability to manage personal/professional boundaries.
- Ability to problem solve, using initiative and own judgement to resolve routine issues
- Ability to work as part of a team and independently with minimal supervision
- Ability to work under pressure and at a fast pace in changing and potentially stressful situations with both patients and colleagues
- Demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in sometimes difficult and challenging situations
- Excellent computer skills with demonstrable knowledge and skills using Microsoft Office packages including Outlook, Excel and Word.
- Good interpersonal skills and the ability to develop relationships and rapport with the general public and colleagues of different disciplines, backgrounds and levels of seniority
- Good written and verbal communication skills
- Strong organisational skills with the ability to plan and prioritise workload to ensure strict / conflicting deadlines are met
- Understanding of data protection issues and the ability to maintain confidentiality
Desirable
- Awareness of Health & Safety in the workplace
Personal Qualities
Essential
- On-going commitment to personal development and training
- Flexible and adaptable approach with an enthusiastic and proactive "Can Do" attitude
- Methodical and accurate with attention to detail
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
Desirable
- Interest in service improvement projects and developing new ways of working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
