Job summary
The role of InfoFlex system manager is to be responsible for the maintenance, support and improvement of the InfoFlex clinical application.
Main duties of the job
Supporting users with issues.
Maintaining the application environment.
Maintaining and developing safe processes to support the smooth and efficient running of the application.
Take the lead in planning and delivering system updates and enhancements.
Note you may be required at any time to attend any of the STH physical sites to provide on site support.
About us
Sheffield Teaching Hospitals NHS Foundation Trust (STH) is one of the UK's biggest and most successful providers of hospital and community based healthcare, with a comprehensive range of NHS services. STH provides care to Sheffield, South Yorkshire, Mid Yorkshire and North Derbyshire and specialist services to all parts of the UK. As one of three major trauma centres in Yorkshire and the Humber, STH operates across five hospitals and over 40 key community locations. The Trust has 16,500 staff providing services to over two million patients a year, including 150,000 accident and emergency attendances.
The Informatics Directorate is responsible for ensuring the operation of secure and confidential systems, the provision of high quality information and records to support patient care, clinical governance and performance management. It is also responsible for developing the Trust's Health Informatics Strategy and for delivering the Trusts Information and Technology Strategy.
The Directorate is responsible for designing, developing, maintaining and supporting the full IT infrastructure (including networks, servers, storage, PCs), integration, in-house as well as managing key Systems such as ICE, ICP, EDMS and InfoFlex. It provides specialist advice not available elsewhere within the Trust on implementation and management of information technology resources and systems.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Person Specification
Qualifications
Essential
- Degree or equivalent (or extensive experience of supporting or managing clinical systems).
- ITIL Foundation or willingness to take
Desirable
- ILM Leadership and Management or equivalent management qualification
- Project management qualifications
Experience
Essential
- Extensive NHS experience, working with IT systems in a large complex organisation.
- Extensive experience of providing support to users of clinical information systems.
- Extensive experience of configuring and / or developing content for a clinical information system.
- Understanding of patient data flows within the NHS.
- Experience of working with national coding conventions and datasets
- Experience of reviewing software release notes, assessing impact and communicating changes.
- Experience in creating, running and acting on the outcome of comprehensive test scripts.
- Experience of software design & development tools and technologies.
- Experience of system implementation, within an NHS setting or in a large complex organisation
- Experience of systems/data analysis tools and techniques.
- Experience of working with multi-disciplinary teams.
- Experience of liaising with software suppliers in relation to technical design and functionality of products.
- Experience of system configuration. Experience of Incident Management.
Desirable
- Experience of working with ITIL and Service Management processes
- Understanding of PRINCE2 and or Agile Project Management principles and implementation
- Understanding of system interfaces and database structures
- Understanding of web based systems and underlying architecture
- Experience of team building working practices.
futher training
Desirable
- InfoFLex training Clinical Portal training. ICE training Clinical Portal Training Lorenzo Training
skills / aptitudes
Essential
- Ability to interpret and communicate system information and processes to peers and to a non-technical audience.
- Ability to analyse complex data /information.
- Ability to analyse technical information and symptoms in order to manage application related errors.
- Methodical and systematic in approach to work.
- Effective communication and organisation skills.
- Good documentation skills.
- Commitment to continued personal development with an ability to maintain skill sets through further training
Desirable
- Effective presentation skills.
Person Specification
Qualifications
Essential
- Degree or equivalent (or extensive experience of supporting or managing clinical systems).
- ITIL Foundation or willingness to take
Desirable
- ILM Leadership and Management or equivalent management qualification
- Project management qualifications
Experience
Essential
- Extensive NHS experience, working with IT systems in a large complex organisation.
- Extensive experience of providing support to users of clinical information systems.
- Extensive experience of configuring and / or developing content for a clinical information system.
- Understanding of patient data flows within the NHS.
- Experience of working with national coding conventions and datasets
- Experience of reviewing software release notes, assessing impact and communicating changes.
- Experience in creating, running and acting on the outcome of comprehensive test scripts.
- Experience of software design & development tools and technologies.
- Experience of system implementation, within an NHS setting or in a large complex organisation
- Experience of systems/data analysis tools and techniques.
- Experience of working with multi-disciplinary teams.
- Experience of liaising with software suppliers in relation to technical design and functionality of products.
- Experience of system configuration. Experience of Incident Management.
Desirable
- Experience of working with ITIL and Service Management processes
- Understanding of PRINCE2 and or Agile Project Management principles and implementation
- Understanding of system interfaces and database structures
- Understanding of web based systems and underlying architecture
- Experience of team building working practices.
futher training
Desirable
- InfoFLex training Clinical Portal training. ICE training Clinical Portal Training Lorenzo Training
skills / aptitudes
Essential
- Ability to interpret and communicate system information and processes to peers and to a non-technical audience.
- Ability to analyse complex data /information.
- Ability to analyse technical information and symptoms in order to manage application related errors.
- Methodical and systematic in approach to work.
- Effective communication and organisation skills.
- Good documentation skills.
- Commitment to continued personal development with an ability to maintain skill sets through further training
Desirable
- Effective presentation skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Sheffield Teaching Hospitals (across all sites)
Sheffield
S5 7AU
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
