Job summary
Are you looking for a new challenge in an exciting role?
An exciting opportunity has arisen within The Integrated Community Care Directorate, we have two full time Administration Assistant roles available for enthusiastic and dedicated individuals to join our Centralised Business Admin Team (CBAT). This role is vacant due to staff moving on in their careers within the NHS and reflective of the supportive environment that ICC has developed for its Administrative Staff.
CBAT is a small team that supports the whole directorate operationally ensuring that our community based, clinical teams have everything they need when they need it. This is a flexible back-office role, with the added opportunity to work from home some of the time. The role is based at Northern General Hospital, Firth Park Clinic and Lightwood.
The team also supports the ICC management team in the management of annual leave and absence and supports new starters with equipment and uniforms.
This is just a flavour for the role and how pivotal it is to the operational flow of the directorate.
Main duties of the job
As an experienced administrator in this team you will support the administration of:
- Absence
- Annual leave
- Ordering
- PPE
- Uniforms
- New Starters
- Equipment Calibration for multiple large teams across the directorate.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The team comprises of physiotherapists, occupational therapists, nurses, Advanced clinical support workers and therapy assistants, generic healthcare assistants, pharmacists, pharmacy technicians, mental health nurses, speech and language therapists, management and administrative staff; who work with predominantly older adults to provide rehabilitation and support in their own homes where possible.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) in English and Mathematics, at grade C/4 or above OR (equivalent demonstrable experience).
- NVQ Level 3 in Business Administration or equivalent experience.
- OCR II or equivalent in Word Processing/typing or equivalent.
Desirable
Experience
Essential
- Appropriate experience in monitoring, processing, recording and reporting on staff sickness and annual leave.
- Experience of initiating and setting up monitoring systems to record appropriate information.
- Appropriate experience in an administrative role within an office environment.
- Microsoft Office skills at intermediate level - Word, Excel and Outlook, e.g. demonstrated by short courses or experience.
- Experience of working with minimum supervision.
Desirable
- Experience of working within a healthcare setting.
- Basic knowledge of Primary and/or Community Healthcare.
- Ability to maintain accurate written records and statistics.
- Basic knowledge of the NHS.
- Knowledge of the Bradford Score Index.
- Knowledge of STH Policies (particularly Annual Leave, Managing Attendance and Special Leave).
Further Training
Essential
- High level of Customer Care/Service skills demonstrated by course or experience.
Desirable
- Customer Service qualification.
Special Skills/Aptitudes
Essential
- Excellent organisational skills, along with the ability to prioritise your own varied workload and meet deadlines.
- Good interpersonal, oral and written communication skills.
- Excellent telephone manner, demonstrating empathy, efficiency and patience at all times.
- Confidence to enter information directly onto documentation which is auditable, requiring a very high level of accuracy and good grammar.
- Able to understand, demonstrate and maintain confidentiality and security within the service, along with the ability to process personal details in an appropriate and sensitive manner.
- Ability to communicate with professionals across a range of agencies and services in a professional manner.
- Willing and able to carry out a range of office duties e.g. filing, photocopying, faxing and scanning.
- Ability to work as part of a team, yet also have the ability to act on own initiative and to specific instruction, whilst remaining driven to support the delivery of an administrative service for the Community Intermediate Care Service.
- Able to work under pressure and in a busy environment, whilst remaining calm and polite.
- Ability to multi-task.
- Willingness to work flexible hours to meet the requirements of the service.
Desirable
- Ability to identify areas for improvement/development to streamline processes.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) in English and Mathematics, at grade C/4 or above OR (equivalent demonstrable experience).
- NVQ Level 3 in Business Administration or equivalent experience.
- OCR II or equivalent in Word Processing/typing or equivalent.
Desirable
Experience
Essential
- Appropriate experience in monitoring, processing, recording and reporting on staff sickness and annual leave.
- Experience of initiating and setting up monitoring systems to record appropriate information.
- Appropriate experience in an administrative role within an office environment.
- Microsoft Office skills at intermediate level - Word, Excel and Outlook, e.g. demonstrated by short courses or experience.
- Experience of working with minimum supervision.
Desirable
- Experience of working within a healthcare setting.
- Basic knowledge of Primary and/or Community Healthcare.
- Ability to maintain accurate written records and statistics.
- Basic knowledge of the NHS.
- Knowledge of the Bradford Score Index.
- Knowledge of STH Policies (particularly Annual Leave, Managing Attendance and Special Leave).
Further Training
Essential
- High level of Customer Care/Service skills demonstrated by course or experience.
Desirable
- Customer Service qualification.
Special Skills/Aptitudes
Essential
- Excellent organisational skills, along with the ability to prioritise your own varied workload and meet deadlines.
- Good interpersonal, oral and written communication skills.
- Excellent telephone manner, demonstrating empathy, efficiency and patience at all times.
- Confidence to enter information directly onto documentation which is auditable, requiring a very high level of accuracy and good grammar.
- Able to understand, demonstrate and maintain confidentiality and security within the service, along with the ability to process personal details in an appropriate and sensitive manner.
- Ability to communicate with professionals across a range of agencies and services in a professional manner.
- Willing and able to carry out a range of office duties e.g. filing, photocopying, faxing and scanning.
- Ability to work as part of a team, yet also have the ability to act on own initiative and to specific instruction, whilst remaining driven to support the delivery of an administrative service for the Community Intermediate Care Service.
- Able to work under pressure and in a busy environment, whilst remaining calm and polite.
- Ability to multi-task.
- Willingness to work flexible hours to meet the requirements of the service.
Desirable
- Ability to identify areas for improvement/development to streamline processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
