Job summary
The post holder will support the Service Manager in managing non-clinical services in the Charles Clifford Dental Services Directorate; ensuring resources are deployed effectively to provide high standards of care, service, teaching and research.
The post holder will be responsible for the delivery of financial, activity, waiting list and waiting time targets within their scope of responsibility.
They will provide line management and leadership to designated Directorate administrative staff. They will deputise and provide support to the Service Manager in all aspects of business/service management for the Directorate.
Main duties of the job
To oversee the management of administration staff and services in support of the provision of high quality care, teaching and research, within a patient centred environment.
Deputise for the Service Manager for all aspects of business/service management for the Directorate.
To ensure that the Directorate delivers financial targets, including balanced budgets, meeting cost improvement programmes and recovering income. In line with the Directorate's scheme of Delegations act as a Budget Manager for designated financial allocations.
To take responsibility for delivery of activity, waiting list and waiting time targets across the Directorate. Take a lead on agreeing and ensuring delivery of theatre activity, theatre profiles and targets.
In conjunction with the Service Manager, to support the management of, and the provision of a community-based specialist service for adults and children.
In conjunction with the Service Manager oversee the capacity planning and activity modelling processes for Charles Clifford Dental Services.
To ensure that the Directorate is fully involved in the commissioning process including all aspects of contracting and commissioning changes and have a full understanding of the potential implications on service delivery.
In conjunction with the Service Manager interpret and implement both national and local policies and any associated guidance with regard to clinical and non-clinical elements of the service.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- A Degree (or equivalent qualification) or significant experience of working at a similar level in a specialist area.
- A management qualification or demonstrable management experience to the equivalent level.
- A post graduate qualification or equivalent extensive and in depth specialist experience.
- Demonstrable commitment to continuing
Desirable
- Other relevant management qualifications.
Experience
Essential
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues.
- Experience of leading service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with both immediate management and wider clinical teams.
- Ability to negotiate and influence staff at all levels of seniority
- Ability to access, analyse and translate to clinical teams, complex data and information, in order to facilitate service improvement.
- Experience of developing and implementing strategic service plans.
Desirable
- Experience of using and knowledge of Patient Administration Systems (PAS/PFI)
- Experience of capacity planning in a clinical directorate.
- Experience of working in an Oral and Dental Directorate.
Special Skills/Aptitudes
Essential
- Excellent oral and written communication skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management and clinical staff.
- A detailed understanding of clinical and corporate governance and confidentiality.
- Experience of using IT packages, specifically Microsoft Word, Excel and Powerpoint.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Flexible approach to working practices.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
- Leadership skills and the ability to motivate others and demonstrate honesty and integrity.
- An ability and interest in coaching staff to improve performance.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development.
- Ability to seek out and resolve problems in order to improve patient care.
- Ability to work professionally within a changing environment.
Desirable
- Experience of using and knowledge of Patient Administration Systems (PAS/PFI)
Other Factors
Essential
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
- Able to travel to support operational meetings across multiple Hospital sites across South Yorkshire and North Derbyshire region.
Person Specification
Qualifications
Essential
- A Degree (or equivalent qualification) or significant experience of working at a similar level in a specialist area.
- A management qualification or demonstrable management experience to the equivalent level.
- A post graduate qualification or equivalent extensive and in depth specialist experience.
- Demonstrable commitment to continuing
Desirable
- Other relevant management qualifications.
Experience
Essential
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues.
- Experience of leading service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with both immediate management and wider clinical teams.
- Ability to negotiate and influence staff at all levels of seniority
- Ability to access, analyse and translate to clinical teams, complex data and information, in order to facilitate service improvement.
- Experience of developing and implementing strategic service plans.
Desirable
- Experience of using and knowledge of Patient Administration Systems (PAS/PFI)
- Experience of capacity planning in a clinical directorate.
- Experience of working in an Oral and Dental Directorate.
Special Skills/Aptitudes
Essential
- Excellent oral and written communication skills.
- Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management and clinical staff.
- A detailed understanding of clinical and corporate governance and confidentiality.
- Experience of using IT packages, specifically Microsoft Word, Excel and Powerpoint.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- Flexible approach to working practices.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
- Leadership skills and the ability to motivate others and demonstrate honesty and integrity.
- An ability and interest in coaching staff to improve performance.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development.
- Ability to seek out and resolve problems in order to improve patient care.
- Ability to work professionally within a changing environment.
Desirable
- Experience of using and knowledge of Patient Administration Systems (PAS/PFI)
Other Factors
Essential
- Demonstrable commitment to continuing professional development, proactively seeking out new learning opportunities
- Able to travel to support operational meetings across multiple Hospital sites across South Yorkshire and North Derbyshire region.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Charles Clifford Dental Hospital
Wellesley Road
Sheffield
S10 2SZ
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
