Job summary
Do you have experience of staff management and the ability to problem solve?
Do you enjoy developing admin teams and processes? Do you have experience of working within a complex multi-disciplinary service?
Do you have strong leadership skills and can work well under pressure?
If this is you, then an exciting opportunity has arisen to apply for the role of Endoscopy Service Co-ordinator based across both sites the Northern General and Royal Hallamshire Hospital.
The successful candidate will have extensive administrative experience, excellent interpersonal and organisational skills, and experience of managing staff.
Main duties of the job
The main duties of the jobs are:
- To record staff sickness and absences completing relevant documentation inline with Trust policy. To take first line action with regards to staff sickness and absence policies ensuring the Operational Manager is advised when further action needs to be taken.
- Assisting with the Admin co-ordination Team of staffing rotas to ensuring that the clerical services are covered, escalating any issues that cannot be resolved to the Operational Manager.
- To work in conjunction with the Operational Manager, develop, implement, and monitor good working practices and protocols ensuring the provision of a high-quality service for all admin teams. To Utilise the full range of Information systems (Lorenzo, Infoflex, ERS, EDMS, and ICE) as required. In the absence of the Endoscopy Service Scheduler, ensure that all clinical activity sessions are fully booked.
- Monitor workload of endoscopy clerical staff within department to ensure work is distributed evenly. To ensure effective cover arrangements within existing staff resources, working flexibly to provide absence cover for co-ordinator colleagues when appropriate. In conjunction with the Operational Manager oversee recruitment of new staff. Deputise for the Operational Manager in periods of absence as appropriate.
- To work across both sites, Northern General & Royal Hallamshire Hospital on a 50/50 basis to ensure overall management of the admin team.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to Degree Level standard or equivalent qualification or proven equivalent experience with any other educational qualifications a distinct advantage
- 5 GCSEs including Mathematics and English (Grade C or above)
Desirable
- Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development
Experience
Essential
- Experience of staff management and undertaking various HR processes
- Balancing service demand & capacity
- Experience of working within a complex multi-disciplinary NHS environment and planning healthcare services
- Administration experience
- Comprehensive understanding of procedures and policies for Patient Administration System or similar patient administrative system
- Experience of managing information, sharing and analysing data
- Experience of training others
Desirable
- Experience of developing and maintaining effective working relationships with healthcare professional, medical and administrative staff
- Experience of managing recruitment
- Experience of working within diagnostic service
Further Training
Desirable
- Supervisory / management training
Special Skills/Aptitudes
Essential
- Excellent written and verbal communication skills
- Effective interpersonal skills
- Highly developed organisational skills
- Self-motivated, inquisitive, innovative and methodical
- Good standard of I.T. literacy including the use of Microsoft Office software packages
- Experience using hospital PAS systems (Lorenzo)
- Knowledge of waiting list policies outpatient and inpatient waiting times targets
- Ability to prioritise work of self and others and work under pressure
- Effective team-working skills
- Leadership skills
- Ability to demonstrate flexible approach
- Ability to problem-solve
Desirable
- An understanding of clinical governance
- Demonstrable leadership qualities
- Awareness of STH Trust policies and procedures
- Conducted staff appraisals Experience of using
- Datix system including investigation of clerical incidents
- Lorenzo super user
- Experience of using Infoflex system
Person Specification
Qualifications
Essential
- Educated to Degree Level standard or equivalent qualification or proven equivalent experience with any other educational qualifications a distinct advantage
- 5 GCSEs including Mathematics and English (Grade C or above)
Desirable
- Relevant vocational management and leadership qualifications or training courses demonstrating a proven track of record of commitment to learning and development
Experience
Essential
- Experience of staff management and undertaking various HR processes
- Balancing service demand & capacity
- Experience of working within a complex multi-disciplinary NHS environment and planning healthcare services
- Administration experience
- Comprehensive understanding of procedures and policies for Patient Administration System or similar patient administrative system
- Experience of managing information, sharing and analysing data
- Experience of training others
Desirable
- Experience of developing and maintaining effective working relationships with healthcare professional, medical and administrative staff
- Experience of managing recruitment
- Experience of working within diagnostic service
Further Training
Desirable
- Supervisory / management training
Special Skills/Aptitudes
Essential
- Excellent written and verbal communication skills
- Effective interpersonal skills
- Highly developed organisational skills
- Self-motivated, inquisitive, innovative and methodical
- Good standard of I.T. literacy including the use of Microsoft Office software packages
- Experience using hospital PAS systems (Lorenzo)
- Knowledge of waiting list policies outpatient and inpatient waiting times targets
- Ability to prioritise work of self and others and work under pressure
- Effective team-working skills
- Leadership skills
- Ability to demonstrate flexible approach
- Ability to problem-solve
Desirable
- An understanding of clinical governance
- Demonstrable leadership qualities
- Awareness of STH Trust policies and procedures
- Conducted staff appraisals Experience of using
- Datix system including investigation of clerical incidents
- Lorenzo super user
- Experience of using Infoflex system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
