Job summary
We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective Admin duties supporting the Multi-disciplinary team in Integrated Geriatric & Stroke Medicine. In our Frailty Unit we are seeking confident individuals with excellent communication skills and a professional, tactful and diplomatic approach to work within this busy department.
This is a demanding but interesting and varied role. The successful candidates must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service. You must be educated to a GCSE standard (or equivalent experience) and have experience working in an admin environment.
Previous hospital experience including knowledge of Lorenzo would be desirable. Good communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.
We Operate 24 hours a day, 7 days a week so a flexible approach to a working shift pattern is required. Your shifts will often involve working day/ night shifts, weekends and bank holidays. You will need excellent interpersonal and communication skills who can work well under pressure, often using common sense.
Main duties of the job
To support the Nursing and Medical teams on Frailty Unit in the provision of a comprehensive administration service.
Contributing to a rota providing 24 hour x 7 day cover per week.
Maintain the Patient Administration and provide admin support to the wards, nursing staff and managers.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Administration Experience
- Use of IT in the workplace
Desirable
- Relevant experience within the NHS
Skills
Essential
- IT Skills
- Excellent keyboard skills
- Excellent communication and interpersonal skills
- Ability to communicate with staff at all levels in an appropriate manner
- Excellent organisation /prioritising skills
- Diplomacy and tact
- High standard of accuracy
- Ability to use own initiative
- Ability to work as part of a team.
- Methodical and accurate worker
- Aware of the importance of maintaining confidentiality
Desirable
- Knowledge of Lorenzo and the whiteboard
- Aware of Trust policies and procedures
- Health & Safety awareness
- Understanding of the needs of people in a clinical / care setting
Personal Qualities
Essential
- Reliable and flexible
- Able to work unsocial hours
- Willing to undertake further training
Person Specification
Qualifications
Essential
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
- NVQ Level II in Business Administration / Customer Service / IT
Experience
Essential
- Administration Experience
- Use of IT in the workplace
Desirable
- Relevant experience within the NHS
Skills
Essential
- IT Skills
- Excellent keyboard skills
- Excellent communication and interpersonal skills
- Ability to communicate with staff at all levels in an appropriate manner
- Excellent organisation /prioritising skills
- Diplomacy and tact
- High standard of accuracy
- Ability to use own initiative
- Ability to work as part of a team.
- Methodical and accurate worker
- Aware of the importance of maintaining confidentiality
Desirable
- Knowledge of Lorenzo and the whiteboard
- Aware of Trust policies and procedures
- Health & Safety awareness
- Understanding of the needs of people in a clinical / care setting
Personal Qualities
Essential
- Reliable and flexible
- Able to work unsocial hours
- Willing to undertake further training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
