AHP Support Workforce Project Support Manager

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

Main Duties and Responsibilities

Engage with a range of current AHP support workers to gather insights and intelligence across South Yorkshire (SY).

Review baseline workforce data and intelligence, including current workforce numbers, vacancy rates, workforce diversity, and staff satisfaction.

Collect and collate data and evidence of AHP support worker development.

Map the current workforce against the education requirements in the AHP Support Worker Framework.

Support the development of an 18-month AHP strategic workforce plan that builds workforce supply across all AHP professions and support staff.

Review AHP Support Worker diversity data and assist in development of a range of initiatives to attract a wider range of individuals from all backgrounds to enter the AHP support roles.

Support the SY ICB AHP Workforce Programme to achieve HEE Support worker project objectives and provide information for reports on activities, outputs and outcomes of the project.

Communication and relationships

Communicate effectively and appropriately information to AHP support worker colleagues and other stakeholders.

Raise the profile of the AHP unregistered workforce locally and nationally, through appropriate use of publicity, external communication and by contributing to steering/working groups.

Demonstrate effective communication skills with those who have difficulty with communication for any reason.

To establish and maintain two-way channels of communication to inform and engage, motivate, guide and support staff within AHP services.

Represent the views of the support workforce whilst encouraging participation and leadership at all levels.

Where appropriate, be the AHP Faculty support worker representative attending internal and/or external meetings and networks as required.

Present project feedback and updates to AHP Workforce Leads.

Analytical and judgement

Support the AHP Workforce Leads to ensure strong governance and quality framework is utilised including the setting and monitoring of standards.

Provide leadership and expertise in relation to the support workforce to AHP teams across South Yorkshire.

Review and reflect on own practice and performance through effective use of operational supervision and appraisal.

Use the HEE Support Worker Toolkit as a tool to measure project performance and contribute to finding solutions to ensure achievement of project objectives.

Planning and organisation

Contribute to the development of a career pathway for unregistered staff with associated learning, education and experiential requirements.

Identify and contribute to the development of multi-professional learning environments and opportunities.

Patient/Client Care

Respect the individuality, values, cultural and religious diversity of service users and colleagues and contribute to the provision of a service sensitive to these needs.

Make recommendations for the AHP Support worker developments and programme of work in SY.

Ensure that the contributions and perspectives of AHP support staff are heard and valued, and influence shared decision making.

Ensure visibility of the role in clinical areas through engagement with frontline staff across a range of services and organisations.

Policy and Service Development

Contribute to the development of the AHP recruitment and retention strategy with particular relevance to the un-registered AHP workforce.

Lead on the development and delivery of identified projects by the AHP Support worker project lead.

Contribute to the development of quality indicators and metrics to evaluate the impact of changes in practice/roles and support ongoing transformation.

Finance and Physical Resources

Support and promote workforce planning, role redesign and skill mix opportunities to provide high quality efficient patient care whilst recognising workforce challenges and the demands of the services.

Work with AHP Leads to assess the requirement for apprentices.

Be aware of the project budget and ensure planned activities are within budget.

Human Resources

Support AHP project leads and support workers within health and care organisations across South Yorkshire.

Support AHP Students undertaking Leadership placements with the SY AHP Faculty to achieve specific project objectives.

Present information at local and regional AHP webinars.

Chair the South Yorkshire AHP Support Worker Forum.

Information Resources

Contribute and update all data in the appropriate systems that are aligned to the project.

Produce regular verbal and written reports on project progress which will be included in overall Faculty reports.

Required to take formal minutes in meetings if admin support not available.

Research and Development

Support the workforce transformation and clinical innovation agenda, ensuring the support workforce AHP influence and engagement as relevant.

Ensure the views and experiences of patients and service users are sought and reflected in programmes of work.

Identify examples of good practice that could be shared.

Contribute to the development of quality indicators and metrics to evaluate the impact of changes in practice/roles and support ongoing transformation.

Freedom to Act

Work independently on identified elements of the project, prioritising and managing own workload effectively.

Exercise good personal time management, punctuality and consistent, reliable attendance.

Person Specification

Education and Qualifications

Essential

• Educated to Degree level in an appropriate subject or with a demonstrably equivalent level of experience

Desirable

• Specific qualification related to use of information technology e.g. Advanced ECDL

Experience

Essential

• Significant clinical experience at Band 3 or above AHP support worker
• Experience of undertaking elements of project work, data collection and analysis
• Experience of producing & presenting reports
• Experience of audit and / or quality improvement

Desirable

• Knowledge of service improvement/innovation techniques
• Knowledge of national policy/guidance affecting the NHS
• Experience of supporting the delivery of allied health professions services

Skills and Knowledge

Essential

• Good written verbal and non-verbal communication skills.
• Ability to analyse and interpret data
• Ability to carry out duties of role autonomously, seeking informal / formal support from line manager as required
• Good presentation and training skills
• Understanding of relevant national and local drivers underpinning the AHP Support Workforce Lead role.
• Computer literate with working experience of Microsoft Office, Excel

Desirable

• Knowledge of the Allied Health professions.
• Awareness of national support worker forums and agendas
• Knowledge of project management tools.
• Experience of managing other team members

Personal Qualities

Essential

• Demonstrates a vision for developing AHP support workforce.
• Well-developed people skills, respectful and empathic towards others
• Commitment to lifelong learning
• Ability to work with people in a supportive and empowering way
• Flexible and positive in approach to problem solving

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

722

Prince of Wales Road

Sheffield

S9 4DZ

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)