Learning & Development Assistant Facilitator

Job description

Job responsibilities

Education and Training

• Participate in planning, organising and delivering of formal / informal education programmes utilising a variety of approaches with flexibility to meet changes in demand
• Contribute to the production of accurate, electronic reports and resources including presentations, spreadsheets, data as required
• Act as personal tutor for a group of learners
• To act as a resource within the Learning and Development Department in relation to areas of expertise within the team
• Contribute to systems which provide feedback on issues raised in training

Management and Leadership

• Contribute to the effective management of projects
• Respond in a timely manner to requests for support, advice, and information
• Demonstrate an ability to prioritise workload to meet timescales required
• Contribute to flexible multidisciplinary working across all sites

Team / Partnership Working

• To work with the Learning & Development Facilitator and other team members to contribute to the development of strategies
• Support the Learning and Development Facilitator to disseminate assigned Learning & Development projects across the Trust
• Communicate effectively with all team members
• To actively participate in broader learning and development department events and objectives
• Respond to requests for information/advice as and when they arise

Quality & Governance arrangements

• To contribute to strategies and projects in order to satisfy education governance requirements
• To work in partnerships with relevant departments across the Organisation to ensure continual improvement and standardisation of practice
• To contribute to policy development within the Department / Trust
• Support audit, evaluation, research and service review activities across the Trust
• Support managers in risk identification and carrying out risk assessments
• Contribute to the investigation of incidents to improve the reporting, investigation and assessment of risk

Development

• Attend any necessary working groups/conferences/events
• Support the promotion of an innovative and progressive attitude to the continual development of staff and life-long learning
• Produce a personal development plan in order to monitor and maintain an understanding of current developments.
• Maintain an understanding of current developments in healthcare education
• Maintain own continuous personal development in line with the requirements of the job role

Core Trust and Department

• Understand the need for and maintain accurate, confidential and effective recording systems
• Act as a role model to staff
• Participate in the Department appraisal system
• Utilise resources both human and financial to meet service demands.
• Support clinical working during times of winter pressure and/or states of emergency
• Maintain compliance with mandatory and job specific essential training (JSET) requirements
• Work within limitations of own skills, competence and remit of the job role and escalate any concerns to the relevant manager or Freedom to Speak up Guardian
• Adhere to all Trust policies and procedures
• Maintain safe working environment for self, colleagues and anyone else who may be affected
• Actively promote equality, diversity, rights and responsibilities valuing people as individuals and promoting fair access for all
• Promote the Learning and Development Department
• Willingness to travel and work occasional weekends / out of hours when required
• Demonstrate Trust PROUD values to support delivery of safe effective care

Person Specification

Education and Qualifications

Essential

• Maths & English GCSE grade C / 4 or above or equivalent
• Care Certificate / NVQ / BTec Healthcare Diploma or Healthcare apprenticeship level 2 qualification or experience in a related field

Desirable

• Qualifications and Credit Framework (QCF) Level 3 Teaching Qualification (or equivalent) or working towards

Experience

Essential

• Experience of working in a patient facing role in a clinical health care setting
• Evidence of facilitating and supporting learning and teaching activities and/ or training programmes in local area e.g. keytrainer
• Evidence of application of customer service skills in practice
• Evidence of working effectively as part of a team
• Evidence of managing challenging behaviour and awareness of when to escalate concerns
• Evidence of prioritising workload
• Evidence of effective partnership working on a local level
• Evidence of maintaining accurate records

Skills and Knowledge

Essential

• Demonstrates effective communication skills and the ability to overcome barriers to effective communication
• Digital/IT competence using a range of programmes e.g. Microsoft Office, MS Teams
• Able to work autonomously, to meet relevant deadlines within limitations of the job role
• Ability to follow protocols
• Evidence of continuing development relevant to the role.

Personal Qualities

Essential

• Approachable, with an ability to handle sensitive issues effectively
• Competent and confident to represent the team and the Department
• Appropriate level of physical ability to deliver practical elements of training / educational programmes and in a variety of workplace settings
• Willingness to travel and work occasional weekends / out of hours when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Sheffield

S5 7AU

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)