Clerical Officer / Receptionist

Sheffield Teaching Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you passionate about making a difference to the hospital and patient experience by providing a comprehensive clerical / reception service to the Trust? Do you have a strong sense of responsibility for your own actions, love to be organised and disciplined and have a high level of attention to detail and accuracy? Do you take pride in all that you do and love to provide high levels of customer service?

If your answer to these questions is yes then a clerical officer / receptionist role within Sheffield Teaching Hospital NHS Foundation Trust may be the right position for you.

Main duties of the job

Great Clerical Officers / Receptionists in the NHS are focused on the ultimate outcome of quality hospital and patient care and have high standards when it comes to liaising with any person the service comes into contact with. They thrive on the busy nature of the role and remain positive, dedicated and determined to produce quality work for themselves and the team around them.

We are looking for Clerical Officers / Receptionists to work within The Trust which consists of a number of Care Groups working across 5 hospital sites and the Community employing 17,000 staff. Both substantive and fixed term positions are available with a variety of hours and working days including weekdays, weekend, evening and nights to suit the needs of such a service.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Date posted

25 January 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,005 to £19,337 a year

Contract

Permanent

Working pattern

Full-time

Reference number

190-1393-GAC

Job locations

Trust Wide

Sheffield

S5 7AU


Job description

Job responsibilities

Contribute to the delivery of an efficient and effective administrative service within the Department

Job description

Job responsibilities

Contribute to the delivery of an efficient and effective administrative service within the Department

Person Specification

Qualification

Essential

  • GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

  • NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role

Desirable

  • Relevant experience within the NHS

Special Abilities

Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Person Specification

Qualification

Essential

  • GCSE at Grade C in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

  • NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

  • Experience of working within an office environment
  • Experience of working in a public facing role

Desirable

  • Relevant experience within the NHS

Special Abilities

Essential

  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Trust Wide

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Trust Wide

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

For questions about the job, contact:

sth.centralrecruitment@nhs.net

sth.centralrecruitment@nhs.net

sth.centralrecruitment@nhs.net

Date posted

25 January 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,005 to £19,337 a year

Contract

Permanent

Working pattern

Full-time

Reference number

190-1393-GAC

Job locations

Trust Wide

Sheffield

S5 7AU


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