Learning & Development Facilitator

Job responsibilities

• Be responsible for managing the effective planning, development, delivery and quality of the apprenticeship programme and day to day management of the apprenticeship function.
• Play a pivotal role in the controlled expansion of apprenticeships across STH raising the profile and promotion of apprenticeships
• Contribute to the implementation of the Trusts Apprenticeship Strategy and Apprenticeship Policy
• Work with internal stakeholders in the development of apprenticeship activity
• Manage the overall expansion and delivery of the apprenticeship program to track completion of all learners
• Be responsible for the quality of the apprenticeship provision in terms of success, retention and progression and for the development and extension of apprenticeship programmes
• Act as the main account holder for Digital Account, monitoring and reporting financial data to Head of Learning and Development and other internal stakeholders including Trust committees
• Work alongside other L&D staff to build relationships with local schools and colleges to increase awareness and promote STHs apprenticeship offer
• Work in partnership with our training providers for all contracted apprenticeship standards
• Work in partnership with our Procurement department to manage the tender process
• Liaising with key stakeholders such as HR, Procurement, Finance and relevant independent governmental organisations to ensure the process is legally and morally compliant
• Keep rigorously up to date with ESFA and all other government initiatives relating to the development of the apprenticeship offer.
• Ensure all internal stakeholders are informed of changes/amendments to relevant funding, legislative and regulatory policies, frameworks and procedures
• Compile routine progress reports and report on key metrics and data
• Liaise and act as the main focal point for all apprenticeship providers
• Continually evaluate solutions for quality, business impact, scalability and sustainability
• Conduct post-learning evaluation to understand successes and improvement
• Educate managers on their role in supporting and developing apprentices as an essential part of their jobs
• Act as the apprentices champion ensuring, where possible, barriers to success and completion are removed.
• Identifying and managing preferred suppliers for training and ensuring set KPIs are met
• Identify opportunities to promote apprenticeships through the Trusts internal communication team, the use of social media, newsletter etc

Education and Qualifications

Essential

• First degree or equivalent qualification
• Post graduate qualification in a business/training/management/organisational development related field or equivalent experience
• Evidence of continuing professional development

Desirable

• Chartered MCIPD or equivalent membership

Experience

Essential

• Extensive knowledge and working experience of apprenticeships and their application in practice including the levy.
• Extensive knowledge of the apprenticeship contracting negotiation process with training providers
• Experience and knowledge of introducing a variety of apprenticeship qualifications into a large and complex organisation.
• Proven ability to problem solve, analyse and manage change in a complex organisation
• Previous experience of managing projects / educational services
• Experience of prioritising workload and delivering results in a fast paced environment
• Experience of managing relationships and working across boundaries with internal and external stakeholders

Desirable

• Experience and knowledge of recruiting onto apprenticeship programmes including understanding recruitment and selection procedures
• Provide evidence of contributing to policy and strategy
• Experience of supervising / coaching /managing / developing junior staff.

Skills and Knowledge

Essential

• Specialist knowledge of all ESFA funding rules and guidance
• Digital/IT competence using a range of programmes e.g. Microsoft Office, MS Teams
• Well-developed interpersonal skills with the ability to communicate, influence and motivate effectively
• Excellent time management skills and evidence of the ability to working to deadlines with competing demands
• Awareness of governance / quality assurance frameworks and its impact
• Working knowledge of the national agenda related to Apprenticeships
• Ability and experience of producing reports in a clear and concise manner
• Experience of prioritising workload and delivering results in a fast paced environment

Personal Qualities

Essential

• Able to work autonomously and as part of a team with appropriate decision making skills
• Excellent communication and interpersonal skills
• Flexible to support other learning & development activity

Desirable

• Competent and confident to represent the team and the Department at regional level

Values and Behaviours

Essential

• Patients first - put patients first by demonstrating commitment to and focus on quality, promote high standards to consistently improve patient outcomes
• Respectful - respectful to patient, staff, colleagues and all internal and external contacts. Value diversity and difference, operates with integrity
• Ownership - Demonstrates ownership for all actions and areas of responsibility
• Unity - Demonstrates unity with all colleagues. Works across boundaries, look for collective success
• Delivery - Proven track record of delivery of objectives