Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Main duties of the job
The Employee Relations team at University Hospital NHS Foundation Trust (UHS) have an excellent opportunity for an administrator to join the team for a fixed-term contract to cover maternity leave. The role is for 22.5 hours per week.
You will need to have advanced Microsoft Office skills and be able to take minutes of meetings at speed. You should have excellent, friendly and customer-focused communication skills. You must be able to work on MSTeams, produce Excel reports and able to deal with phone calls. You should also have good teamwork skills as this role will sit in a large team. Due to the nature of the role, confidentiality is expected as part of the role.
If you have a background in administration and have an interest in knowing more about HR, this might be the role for you.
About us
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Job description
Job responsibilities
This role is 22.5 hours per week and it is expected that it will be a mixture of onsite and home working, and depending on the pattern it is likely that 2 days in the office per week will be expected. There is flexibility for the 22.5 hours to be worked over 3-5 days.
The following are some of the main parts of the role, please refer to the job description for the full details.
You will need to be able to demonstrate that you are able to provide administration and transaction processes for the Employee Relations department which will involve arranging meetings and panel hearings within agreed timescales. This will involve ensuring that multiple managers are able to attend meetings, contacting them and their PAs and then arranging the meeting invitations via MSTeams or booking meeting rooms.
You will need to demonstrate that you are able to take first-line response to phone queries and escalate to the relevant Employee Relations Consultant and log all calls on the ER database.
You will also need to monitor an inbox and triage and escalate the queries, be able to produce reports as requested in a timely manner and put together hearing packs.
To be successful in the role you will need to demonstrate a good standard of education including English and Maths and have recent experience in a complex administrative environment with previous experience in a customer-facing role. You will also need to demonstrate advanced keyboard skills, concentration and MS Office skills, along with being able to take the initiative and work under pressure.
Job description
Job responsibilities
This role is 22.5 hours per week and it is expected that it will be a mixture of onsite and home working, and depending on the pattern it is likely that 2 days in the office per week will be expected. There is flexibility for the 22.5 hours to be worked over 3-5 days.
The following are some of the main parts of the role, please refer to the job description for the full details.
You will need to be able to demonstrate that you are able to provide administration and transaction processes for the Employee Relations department which will involve arranging meetings and panel hearings within agreed timescales. This will involve ensuring that multiple managers are able to attend meetings, contacting them and their PAs and then arranging the meeting invitations via MSTeams or booking meeting rooms.
You will need to demonstrate that you are able to take first-line response to phone queries and escalate to the relevant Employee Relations Consultant and log all calls on the ER database.
You will also need to monitor an inbox and triage and escalate the queries, be able to produce reports as requested in a timely manner and put together hearing packs.
To be successful in the role you will need to demonstrate a good standard of education including English and Maths and have recent experience in a complex administrative environment with previous experience in a customer-facing role. You will also need to demonstrate advanced keyboard skills, concentration and MS Office skills, along with being able to take the initiative and work under pressure.
Person Specification
Qualifications
Essential
- Good standard of general education (i.e. 5 GCSE's, including English and Maths, or equivalent level of qualification)
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience
Desirable
- CIPD level 3
- Ability to study for Level 5 or 7 CIPD
Knowledge and Experience
Essential
- Recent experience in a complex administrative environnement.
- Previous experience in a customer facing role.
- Track record of meeting objectives.
Desirable
- Previous experience in a Human Resources environment
- Experience of working in a healthcare environment.
- Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system
- Familiarity of NHS conditions of service and Trust policies & procedures
- Experience of using an ER tracking system to administer key employee relations processes
- Previous experience in a similar role, administering HR issues
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications
Essential
- Good standard of general education (i.e. 5 GCSE's, including English and Maths, or equivalent level of qualification)
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience
Desirable
- CIPD level 3
- Ability to study for Level 5 or 7 CIPD
Knowledge and Experience
Essential
- Recent experience in a complex administrative environnement.
- Previous experience in a customer facing role.
- Track record of meeting objectives.
Desirable
- Previous experience in a Human Resources environment
- Experience of working in a healthcare environment.
- Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system
- Familiarity of NHS conditions of service and Trust policies & procedures
- Experience of using an ER tracking system to administer key employee relations processes
- Previous experience in a similar role, administering HR issues
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
