Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for a detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Main duties of the job
Are you passionate about volunteering? Come and join us as a Volunteer Coordinator.
This post-holder would work to coordinate the involvement of volunteers from across the trust and its charity partners through effectively managing the recruitment and training of volunteers and fulfilling placement requirements. You may be required to support and occasionally deputise for the Voluntary Services Manager.
Key to this role is ensuring that volunteers are inducted and welcomed into the trust in a consistent and safe manner and once placed are well supported in post to deliver effective and impactful roles that enhance patient experience across the trust and hold responsibility for the day-to-day:
o Recruitment, selection & pre-screening of volunteerso Allocation of placements/roles & fulfilling rota requirementso Induction, welcome & training process for volunteers. o The welfare of new and existing volunteers and resolution of concerns,o Support the inclusion, recognition & retention of volunteerso The maintenance & oversight of the volunteer databaseo Contribution to the continued promotion of volunteering, and development of processes, policies & systems to effectively manage & support the volunteer base in conjunction with the VSM
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Job description
Job responsibilities
- Ensuring that all activity related to the onboarding of volunteers is aligned with local & national standards of best practice in the recruitment of volunteers- Fulfilling vacancy requirements for a broad spectrum of departmental or service needs through effective use of the volunteer management and recruitment platforms- Ensure volunteers can access and benefit from a range of relevant support and effective training upon starting- Work with the Voluntary Services Manager and across the team to ensure the welfare of volunteers, resolving concerns or safeguarding issues ensuring they are dealt with appropriately and in line with UHS policy- Manage the inclusion & retention of volunteers through regular communication with & recognition of their involvement at all stages of their journey across the trust and its charity partners- Maintain the accuracy of the volunteer database and electronic records to ensure the volunteer workforce is fully documented and monitored within local requirements- Working with the VSM and/or service leads to actively plan and deliver recruitment &/or promotional activities to champion volunteering, and support new & existing role development in response to the need
Job description
Job responsibilities
- Ensuring that all activity related to the onboarding of volunteers is aligned with local & national standards of best practice in the recruitment of volunteers- Fulfilling vacancy requirements for a broad spectrum of departmental or service needs through effective use of the volunteer management and recruitment platforms- Ensure volunteers can access and benefit from a range of relevant support and effective training upon starting- Work with the Voluntary Services Manager and across the team to ensure the welfare of volunteers, resolving concerns or safeguarding issues ensuring they are dealt with appropriately and in line with UHS policy- Manage the inclusion & retention of volunteers through regular communication with & recognition of their involvement at all stages of their journey across the trust and its charity partners- Maintain the accuracy of the volunteer database and electronic records to ensure the volunteer workforce is fully documented and monitored within local requirements- Working with the VSM and/or service leads to actively plan and deliver recruitment &/or promotional activities to champion volunteering, and support new & existing role development in response to the need
Person Specification
Qualifications / training required
Essential
- Education to degree level or beyond or equivalent experience
Desirable
- Qualification in Volunteer Management - relevant degree or equivalent experience.
- Train the trainer qualification or experienced presenter
Previous or relevant experience necessary
Essential
- Experience of managing or coordinating volunteers in health or in the voluntary sector
- Knowledge and experience of volunteer recruitment processes and administration
- Experience of training staff/volunteers
- Knowledge and experience of working in or with the voluntary sector, understanding the benefits and challenges of using volunteers
Desirable
- Experience working external organisations, agencies, and stakeholders in planning and delivering services and support
- Experience of service delivery in the health and care sector
Aptitudes and skills required
Essential
- Ability to network and liaise with a variety of internal and external stakeholders
- Pragmatic approach to problem solving
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications / training required
Essential
- Education to degree level or beyond or equivalent experience
Desirable
- Qualification in Volunteer Management - relevant degree or equivalent experience.
- Train the trainer qualification or experienced presenter
Previous or relevant experience necessary
Essential
- Experience of managing or coordinating volunteers in health or in the voluntary sector
- Knowledge and experience of volunteer recruitment processes and administration
- Experience of training staff/volunteers
- Knowledge and experience of working in or with the voluntary sector, understanding the benefits and challenges of using volunteers
Desirable
- Experience working external organisations, agencies, and stakeholders in planning and delivering services and support
- Experience of service delivery in the health and care sector
Aptitudes and skills required
Essential
- Ability to network and liaise with a variety of internal and external stakeholders
- Pragmatic approach to problem solving
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
