IT Support Technician

University Hospital Southampton NHS Trust

Information:

This job is now closed

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please note this vacancy is only open to applicantsfrom Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Please see below for a detailed job description of the role.

Main duties of the job

The Pathology IT team at University Hospital Southampton NHS Foundation Trust (UHS) are delighted to offer a fantastic opportunity for an IT Support Technician to join our growing team that supports over 500 staff across pathology, providing a vital service to the hospital and wider community.

You will be required to oversee management and clinical information analysis and reporting, clinical system support and testing to deliver frontline system support, be involved in application development, improve data quality and train users on pathology applications.

The department is required to produce detailed, accurate data reports for various commissioners and stakeholders. In particular this role will have responsibility for producing data reports to NHS England for our Genomics service using Patient Level Contract Monitoring, so we are looking for someone with the right experience to deliver this.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ1020924

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Job description

Job responsibilities

Key Responsibilities

  • Work to deadlines to deliver key reports for UHS pathology services, for example, departmental workload and invoicing data.
  • Train and assist others with new queries and report design.
  • Advise the Operations Manager, Planning, Contracts and Finance Teams, on all aspects of activity monitoring, data handling and quality.
  • Be responsible for the development, production and version control of Pathology Data Quality policies and procedures, in accordance with UHS Pathology Quality Management System standards.
  • Occasional travel to other customer/service sites may be required.

What experience/skills are needed

  • Degree in IT/Informatics/equivalent or equivalent knowledge/experience.
  • Intermediate MS Excel experience
  • NHS data quality and management experience
  • Pathology Informatics experience

For additional information, please refer to the job description and person specification.

Job description

Job responsibilities

Key Responsibilities

  • Work to deadlines to deliver key reports for UHS pathology services, for example, departmental workload and invoicing data.
  • Train and assist others with new queries and report design.
  • Advise the Operations Manager, Planning, Contracts and Finance Teams, on all aspects of activity monitoring, data handling and quality.
  • Be responsible for the development, production and version control of Pathology Data Quality policies and procedures, in accordance with UHS Pathology Quality Management System standards.
  • Occasional travel to other customer/service sites may be required.

What experience/skills are needed

  • Degree in IT/Informatics/equivalent or equivalent knowledge/experience.
  • Intermediate MS Excel experience
  • NHS data quality and management experience
  • Pathology Informatics experience

For additional information, please refer to the job description and person specification.

Person Specification

Qualifications / training required

Essential

  • Degree in IT/Informatics/equivalent or equivalent knowledge/experience
  • Intermediate MS Excel experience

Desirable

  • Certificate in Foundation Management
  • ITIL Foundation Certificate in IT Service Management

Previous or relevant experience necessary

Essential

  • Experience in Pathology Informatics
  • Knowledge of NHS patient based systems and the interaction between them
  • Data Quality and management
  • Data confidentiality and associated regulations
  • Proficient in the use of MS Office

Desirable

  • Clinical Governance

Trust Values

Essential

  • Patients First
  • Always Improving
  • Working Together
Person Specification

Qualifications / training required

Essential

  • Degree in IT/Informatics/equivalent or equivalent knowledge/experience
  • Intermediate MS Excel experience

Desirable

  • Certificate in Foundation Management
  • ITIL Foundation Certificate in IT Service Management

Previous or relevant experience necessary

Essential

  • Experience in Pathology Informatics
  • Knowledge of NHS patient based systems and the interaction between them
  • Data Quality and management
  • Data confidentiality and associated regulations
  • Proficient in the use of MS Office

Desirable

  • Clinical Governance

Trust Values

Essential

  • Patients First
  • Always Improving
  • Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


For questions about the job, contact:

Head of Pathology Digital Services

Kieran Milton

kieran.milton@uhs.nhs.uk

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ1020924

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Supporting documents

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