Education Quality Business Administration Manager

University Hospital Southampton NHS Trust

Information:

This job is now closed

Job summary

The Education Quality Team based at University Hospital Southampton NHS Foundation Trust (UHS) is a small team focused on patient care through supporting education and training of learners (undergraduates / T levels / substantive staff). The team operates internally and externally to UHS and links with Universities and Further Education Colleges. We are looking for a customer-focused, friendly and enthusiastic individual with a great sense of humour who is looking for a challenging role within a friendly and energetic team.

UHS offers fantastic training and development giving you the best possible opportunities to achieve your desired career. The development of our staff is central to the delivery of high-quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitating your career progression.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on-site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa pro rota or per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ2-118

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Job description

Job responsibilities

Whilst there are many facets to the role the overarching components are the quality of UHS learning environments, developing and making changes to streamline systems and processes, supporting the team in their everyday work and supporting data collection and analysis. From the Job description, the following aspects support the above role requirements.

Actively support and contribute to the development of key projects across the Education Quality team and beyond which support all the key functions of the team.

Support the Quality Assurance aspect of the team workstreams and contribute to evaluating best practices and inform team members where performance requires improvement.

Provide day-to-day administrative support to the Education Quality Team.

Undertake surveys and audits for the team.

Candidates will need to be self-directed, organised and able to manage several different workstreams both themselves and through others. Attention to detail is central along with great communication skills (verbal and written). A real customer focus and approach is important as well as a real willingness to implement change.

The team has a flexible approach in terms of work but is committed to delivering excellence to all.

Job description

Job responsibilities

Whilst there are many facets to the role the overarching components are the quality of UHS learning environments, developing and making changes to streamline systems and processes, supporting the team in their everyday work and supporting data collection and analysis. From the Job description, the following aspects support the above role requirements.

Actively support and contribute to the development of key projects across the Education Quality team and beyond which support all the key functions of the team.

Support the Quality Assurance aspect of the team workstreams and contribute to evaluating best practices and inform team members where performance requires improvement.

Provide day-to-day administrative support to the Education Quality Team.

Undertake surveys and audits for the team.

Candidates will need to be self-directed, organised and able to manage several different workstreams both themselves and through others. Attention to detail is central along with great communication skills (verbal and written). A real customer focus and approach is important as well as a real willingness to implement change.

The team has a flexible approach in terms of work but is committed to delivering excellence to all.

Person Specification

Qualifications

Essential

  • Degree or an equivalent level of training and experience

Knowledge and experience

Essential

  • Supervisory experience
  • Ability to manage personal diaries/ co-ordinate meetings across multiple teams
  • Experience of databases, dashboards and data sets
  • Ability to form reports templates based on data, supporting service leads to prepare the reports for formal presentation
  • Experience of using data to analyse performance and recommend actions to improve the service
  • Experience of leading and delivering small scale projects
  • Experience of using analytical tools to track change over time and highlight variation
  • Experience in an administrative function
  • Experience of using own initiative to assess priorities and resolve complaints

Desirable

  • Health or social care experience
  • Experience in communicating with key stakeholders to inform and adapt how services are delivered
  • Experience of applying external policies and legislation into local practice
  • A good working knowledge of NHS England national data collections (sit rep)
  • Experience of training others
  • Experience of supporting others to manage diaries and plan ahead for service provision

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together
Person Specification

Qualifications

Essential

  • Degree or an equivalent level of training and experience

Knowledge and experience

Essential

  • Supervisory experience
  • Ability to manage personal diaries/ co-ordinate meetings across multiple teams
  • Experience of databases, dashboards and data sets
  • Ability to form reports templates based on data, supporting service leads to prepare the reports for formal presentation
  • Experience of using data to analyse performance and recommend actions to improve the service
  • Experience of leading and delivering small scale projects
  • Experience of using analytical tools to track change over time and highlight variation
  • Experience in an administrative function
  • Experience of using own initiative to assess priorities and resolve complaints

Desirable

  • Health or social care experience
  • Experience in communicating with key stakeholders to inform and adapt how services are delivered
  • Experience of applying external policies and legislation into local practice
  • A good working knowledge of NHS England national data collections (sit rep)
  • Experience of training others
  • Experience of supporting others to manage diaries and plan ahead for service provision

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


For questions about the job, contact:

Education Quality and Learning Environment Lead,

Alison Trenerry

Alison.trenerry@uhs.nhs.uk

02381204917

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pa pro rota or per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ2-118

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD


Supporting documents

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