Job summary
An exciting opportunity has arisen within the Radiology care group for a PPC / Coordinator to join MRI admin team.
The post holder will provide a comprehensive administration service as part of a team and support the Radiographic staff on the management of the in patients. This will be a very busy role and we are therefore looking for someone enthusiastic and excited to take on a new challenge.
The hours for this role are 37.5 hours per week Monday to Friday 8.30am - 4.30pm.
Radiology are pleased to provide staff with a uniform.
We are also able to offer our staff learning and development opportunities.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Job description
Job responsibilities
What youll do:
- To work with colleagues to ensure the provision of a quality administration service to all patients, staff and visitors.
- To coordinate inpatient CT and MRI scans..
- To undertake office procedures utilising the Radiology Management system (CRIS) and Patient Administration systems (eCamis/eDocs/eQuest).
- To maintain the quality of information provided to patients and staff.
- To courteously and efficiently receive all internal and external telephone enquiries with patients, relatives, various hospital departments (internal and external), GPs and other healthcare professionals, in relation to hospital admission, appointments, consultations and general enquiries, ensuring that adequate records of relevant conversations are kept, and appropriate action is taken.
What were looking for:
We are looking for individuals with excellent communication skills, the ability to work well under pressure, a flexible team player and a desire to provide a first-class service for patients and clinical teams. You must be confident, diplomatic and able to work in a busy environment with a pleasant disposition. You will need to have a flexible approach to a demanding workload and changing priorities.
Job description
Job responsibilities
What youll do:
- To work with colleagues to ensure the provision of a quality administration service to all patients, staff and visitors.
- To coordinate inpatient CT and MRI scans..
- To undertake office procedures utilising the Radiology Management system (CRIS) and Patient Administration systems (eCamis/eDocs/eQuest).
- To maintain the quality of information provided to patients and staff.
- To courteously and efficiently receive all internal and external telephone enquiries with patients, relatives, various hospital departments (internal and external), GPs and other healthcare professionals, in relation to hospital admission, appointments, consultations and general enquiries, ensuring that adequate records of relevant conversations are kept, and appropriate action is taken.
What were looking for:
We are looking for individuals with excellent communication skills, the ability to work well under pressure, a flexible team player and a desire to provide a first-class service for patients and clinical teams. You must be confident, diplomatic and able to work in a busy environment with a pleasant disposition. You will need to have a flexible approach to a demanding workload and changing priorities.
Person Specification
Qualifications / training
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Vocational Level 2 qualification in administration/word processing/typing or an equivalent level of experience
- Proficient in the use of a range of IT systems including Microsoft packages Word, Excel and Outlook
- Evidence of continuing personal and professional development
Desirable
- Courses / further study attended to demonstrate evidence of personal development
- Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
- Diploma level qualification or an equivalent level of experience
Previous or relevant experience
Essential
- Experience as an administrator or secretary in an organisation with a customer focused environment
- Knowledge and experience of secretarial or administrative procedures
Desirable
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment
- Experience in understanding and analysing patient pathways
Values and behaviours
Essential
- Patients first
- Always improving
- Working together
Person Specification
Qualifications / training
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Vocational Level 2 qualification in administration/word processing/typing or an equivalent level of experience
- Proficient in the use of a range of IT systems including Microsoft packages Word, Excel and Outlook
- Evidence of continuing personal and professional development
Desirable
- Courses / further study attended to demonstrate evidence of personal development
- Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
- Diploma level qualification or an equivalent level of experience
Previous or relevant experience
Essential
- Experience as an administrator or secretary in an organisation with a customer focused environment
- Knowledge and experience of secretarial or administrative procedures
Desirable
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment
- Experience in understanding and analysing patient pathways
Values and behaviours
Essential
- Patients first
- Always improving
- Working together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
