Job summary
This is an exciting opportunity for an individual to join a busy and innovative employee relations team in an admin capacity. There is an opportunity to either develop in an admin capacity or a HR capacity through apprenticeships.
You will be one of 10 people and you will provide admin support to the rest of the team who provide employee relations service to the Trust's 14000 employees. This is seen as a developmental role for someone who wants to continue to develop their skills and knowledge in an HR environment whilst working in an admin capacity. This is a fast-paced department where every day is different and will give you the opportunity to learn the best HR practices.
Your key strengths will be your attention to detail and organisational skills as you will be arranging complex meetings with numerous managers, and preparing and sending out hearing packs. You should have strong communication skills both verbal and written as you will be taking first-line queries by phone and managing a generic email inbox. You will also need to have good Microsoft Office skills including Excel and touch typing skills. You will be expected to work in a confidential capacity and take notes at meetings as well as handle 1st line queries and responses.
If you have admin experience and you are keen to broaden your knowledge of HR or pursue a career in HR this is an opportunity for you.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
About us
As one of England's largest acute teaching Trusts, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on-site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Job description
Job responsibilities
You should have a good standard of general education (i.e. 5 GCSEs, including English and Maths, or equivalent level of qualification).
Recent experience in a complex administrative environment
Able to demonstrate the use of Word and Excel at an intermediate level
Ability to work to tight deadlines, organising and prioritising own workload
Excellent interpersonal skills
The role covers a service Monday - Friday 8.00 - 18.00 (8.00 - 4.00 and 10.00 - 18.00). Please note this role is 30 hours and can be over 4 or 5 days with start and end times to be discussed at the interview.
All non-clinical roles may involve a mixture of on-site and remote working, Specific details and flexible working options can be discussed during the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted
Job description
Job responsibilities
You should have a good standard of general education (i.e. 5 GCSEs, including English and Maths, or equivalent level of qualification).
Recent experience in a complex administrative environment
Able to demonstrate the use of Word and Excel at an intermediate level
Ability to work to tight deadlines, organising and prioritising own workload
Excellent interpersonal skills
The role covers a service Monday - Friday 8.00 - 18.00 (8.00 - 4.00 and 10.00 - 18.00). Please note this role is 30 hours and can be over 4 or 5 days with start and end times to be discussed at the interview.
All non-clinical roles may involve a mixture of on-site and remote working, Specific details and flexible working options can be discussed during the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted
Person Specification
Qualifications
Essential
- Good standard of general education (i.e. 5 GCSE's, including English and Maths, or equivalent level of qualification).
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience.
Desirable
- CIPD level 3
- Ability to study for Level 5 or 7 CIPD
knowledge and experience
Essential
- Recent experience in a complex administrative environnement.
- Previous experience in a customer facing role.
- Track record of meeting objectives.
Desirable
- Previous experience in a similar role, administering HR issues.
- Previous experience in a Human Resources environment.
- Experience of working in a healthcare environment.
- Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system.
- Familiarity of NHS conditions of service and Trust policies & procedures.
- Experience of using an ER tracking system to administer key employee relations processes
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications
Essential
- Good standard of general education (i.e. 5 GCSE's, including English and Maths, or equivalent level of qualification).
- NVQ3/A Level qualification (or equivalent) in a business related subject, or equivalent knowledge through relevant experience.
Desirable
- CIPD level 3
- Ability to study for Level 5 or 7 CIPD
knowledge and experience
Essential
- Recent experience in a complex administrative environnement.
- Previous experience in a customer facing role.
- Track record of meeting objectives.
Desirable
- Previous experience in a similar role, administering HR issues.
- Previous experience in a Human Resources environment.
- Experience of working in a healthcare environment.
- Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system.
- Familiarity of NHS conditions of service and Trust policies & procedures.
- Experience of using an ER tracking system to administer key employee relations processes
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
