Job summary
Pathology IT at University Hospital Southampton is bringing in new technologies and we need people to join us during this exciting time. You'll be involved in new deployments and systems so quick learning of these to be able to support users will be key.
We're looking for an IT Application Support Technician to help with these changes, preferably with experience in Laboratory Information Management Systems, who will help UHS Pathology during these changes.
This role is part of a growing team who support the 500+ staff across the laboratory, providing a vital service to the hospital and local community.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
About us
What we can offer you
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Job description
Job responsibilities
Your Responsibilities
What youll do
-
Support users in Molecular Pathology with laboratory IT systems
-
Responsible for the production of reports of laboratory activity for NHS E/I
-
Assist with developments for our incoming LIMS
What were looking for
-
You should be detail orientated as youll be handling patient data
-
You should be able to support colleagues at differing IT skill levels with their needs
-
You should be able to work both independently in your department and in a large IT team across the laboratory
Additional information
Interviews will be held on Friday, 9th June 2023
Should you have any queries, please use the contact details below to get in touch.
Job description
Job responsibilities
Your Responsibilities
What youll do
-
Support users in Molecular Pathology with laboratory IT systems
-
Responsible for the production of reports of laboratory activity for NHS E/I
-
Assist with developments for our incoming LIMS
What were looking for
-
You should be detail orientated as youll be handling patient data
-
You should be able to support colleagues at differing IT skill levels with their needs
-
You should be able to work both independently in your department and in a large IT team across the laboratory
Additional information
Interviews will be held on Friday, 9th June 2023
Should you have any queries, please use the contact details below to get in touch.
Person Specification
Qualifications / training required
Essential
- Knowledge of one or more computer system(s) such as Windows 7, Windows 10 or similar operating systems, hardware or software, acquired through degree or equivalent experience / qualification
- Advanced European Computer Driving Licence (ECDL) or equivalent knowledge
Previous or relevant experience necessary
Essential
- A demonstrable knowledge of programming and databases is desirable. For example: Microsoft VB / C# .Net, Javascript / JQuery, Relational database programming and design with Microsoft SQL Server
- A working knowledge of Change and Configuration management
- A working knowledge of Incident and problem management
- A working knowledge of Business Continuity
- A working knowledge of The NHS
- A working knowledge of Trust Policies and Procedures
- A working knowledge of Understanding of the importance of Patient confidentiality
Desirable
- A working knowledge of The NHS
- A working knowledge of Trust Policies and Procedures
Aptitudes and skills required
Essential
- Able to complete and maintain the appropriate MLE subjects in accordance with Trust policy
- Able to multi-task on a regular basis and to be able to refer to and demonstrate systems in a changing environment
- Able to manage changes to plans, sometimes at short notice, due to the impact of other influences
- Able to investigate and resolve specialist technical problems as they occur
- Excellent interpersonal, management and communication skills, both written and verbal, in order to communicate effectively with a variety of health professionals
- Able to interact professionally with members of staff at all levels and maintain good working relations with colleagues in and outside the department
- Able to work autonomously without direct supervision
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications / training required
Essential
- Knowledge of one or more computer system(s) such as Windows 7, Windows 10 or similar operating systems, hardware or software, acquired through degree or equivalent experience / qualification
- Advanced European Computer Driving Licence (ECDL) or equivalent knowledge
Previous or relevant experience necessary
Essential
- A demonstrable knowledge of programming and databases is desirable. For example: Microsoft VB / C# .Net, Javascript / JQuery, Relational database programming and design with Microsoft SQL Server
- A working knowledge of Change and Configuration management
- A working knowledge of Incident and problem management
- A working knowledge of Business Continuity
- A working knowledge of The NHS
- A working knowledge of Trust Policies and Procedures
- A working knowledge of Understanding of the importance of Patient confidentiality
Desirable
- A working knowledge of The NHS
- A working knowledge of Trust Policies and Procedures
Aptitudes and skills required
Essential
- Able to complete and maintain the appropriate MLE subjects in accordance with Trust policy
- Able to multi-task on a regular basis and to be able to refer to and demonstrate systems in a changing environment
- Able to manage changes to plans, sometimes at short notice, due to the impact of other influences
- Able to investigate and resolve specialist technical problems as they occur
- Excellent interpersonal, management and communication skills, both written and verbal, in order to communicate effectively with a variety of health professionals
- Able to interact professionally with members of staff at all levels and maintain good working relations with colleagues in and outside the department
- Able to work autonomously without direct supervision
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
