Job summary
JOB OVERVIEW
This is an opportunity for an administrator to support our public health team to deliver care in relation to vaccination and smoking cessation for our maternity service. In addition to daily support for the team you will assist in the collation and recording of data for vaccination and smoking cessation and will be involved in arranging and taking minutes at relevant meetings.
We are proud of our very diverse service that strives to provide safe, high quality and efficient care to women whatever their background or clinical need. We are inclusive of families and want to ensure that they feel welcome. We host tertiary Maternal, Fetal and Neonatal Medicine which alongside our normalising birth and reducing health inequalities strategy you can be sure of a wide ranging challenging experience.
The vaccination clinic service includes the flu vaccine, as pregnant women are at increased risk of getting serious complications from flu. The second vaccination is pertussis (whooping cough) a serious disease for mothers and babies.
The operating hours for the vaccination clinic are Monday to Friday between the hours of 08:00 and 16:30.
Main duties of the job
YOUR MAIN DUTIES
You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.
To understand the role in more detail please read the full job description and person specification documents attached.
About us
WE CAN OFFER YOU
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff WHAT engagement and for staff recommending the hospital as a place to work or receive care.
At UHS we are committed to providing a flexible working environment. We believe that it benefits everyone if we achieve a positive work-life balance. Whether you are balancing family, study or your wellbeing with your career, we want to support you so you can help our patients.
We're proud to have been voted in the Top Five acute Trusts for our commitment to supporting our staff to achieve work-life balance.
UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme and life insurance.
Job description
Job responsibilities
YOUR RESPONSIBILITIES WHAT YOULL DO
- Work as part of the multi-disciplinary team within the maternity service in delivering vaccinations and smoking cessation support to our pregnant population.
- Support the provision of safe vaccination services, including health promotion information.
- Have a supporting role in the organisation of vaccination clinics.
- Assist the public health midwives and digital team in the collation of smoking and vaccination data for national returns
- Arrange meetings and take minutes.
- Work flexibly as required across all areas of the maternity service locally, in delivering an effective vaccination and smoking cessation service.
WHAT WERE LOOKING FOR The successful candidate will be able to demonstrate a supportive, caring and empathetic approach to women and other pregnant service users accessing our service. It is essential that you are keen to promote a positive image of Southamptons Maternity Services and provide excellent customer service with a can do attitude.
You will be familiar with Microsoft systems and knowledge of NHS systems is desirable, although full training and development will be available for the successful candidate.
Southampton Maternity Services is a busy environment and proven experience in a fast paced customer focused role with previous front of house experience is essential.
Informal enquiries are welcomed.
ADDITIONAL INFORMATION Interviews will be held on Wednesday, 24 May 2023
Should you have any queries, please use the contact details below to get in touch.
Job description
Job responsibilities
YOUR RESPONSIBILITIES WHAT YOULL DO
- Work as part of the multi-disciplinary team within the maternity service in delivering vaccinations and smoking cessation support to our pregnant population.
- Support the provision of safe vaccination services, including health promotion information.
- Have a supporting role in the organisation of vaccination clinics.
- Assist the public health midwives and digital team in the collation of smoking and vaccination data for national returns
- Arrange meetings and take minutes.
- Work flexibly as required across all areas of the maternity service locally, in delivering an effective vaccination and smoking cessation service.
WHAT WERE LOOKING FOR The successful candidate will be able to demonstrate a supportive, caring and empathetic approach to women and other pregnant service users accessing our service. It is essential that you are keen to promote a positive image of Southamptons Maternity Services and provide excellent customer service with a can do attitude.
You will be familiar with Microsoft systems and knowledge of NHS systems is desirable, although full training and development will be available for the successful candidate.
Southampton Maternity Services is a busy environment and proven experience in a fast paced customer focused role with previous front of house experience is essential.
Informal enquiries are welcomed.
ADDITIONAL INFORMATION Interviews will be held on Wednesday, 24 May 2023
Should you have any queries, please use the contact details below to get in touch.
Person Specification
Qualifications
Essential
- Good standard of secondary education with literacy and numeracy skills
- GCSE Maths and English A-C as a minimum standard
- Fully conversant with Microsoft Office systems to include Word, Excel, Outlook and Powerpoint.
- RSA2 or equivalent (text production and word processing), NVQ 2 Business Administration or equivalent
Desirable
- Courses / further study to demonstrate evidence of personal development.
Experience
Essential
- Administrative and organisational experience
- Experience of dealing with the general public as an admin assistant in a customer-focused environment.
Desirable
- Experience in a busy hospital environment.
Skills
Essential
- Excellent telephone and communication skills
- Able to learn and assimilate information quickly
- Proven ability to work to deadlines, prioritise and multi-task
- Ability to work under pressure
- Ability to work effectively as team player and to work independently
- To demonstrate an understanding of the importance of confidentiality and data protection.
- Friendly and approachable manner
- Polite, sympathetic, patient and diplomatic
- Able to get on with people and share knowledge
- Empathy for users of the service.
- Ability to remain calm under pressure
- Self motivated, conscientious and reliable
Special requirements
Essential
- Reliability - good time keeping
- Flexibility - able to work to accommodate the demands of the work flow
Values
Essential
- Able to demonstrate behaviours that meet the Trust Values Patients First
- Able to demonstrate behaviours that meet the Trust Values Always Improving
- Able to demonstrate behaviours that meet the Trust Values Working Together
Person Specification
Qualifications
Essential
- Good standard of secondary education with literacy and numeracy skills
- GCSE Maths and English A-C as a minimum standard
- Fully conversant with Microsoft Office systems to include Word, Excel, Outlook and Powerpoint.
- RSA2 or equivalent (text production and word processing), NVQ 2 Business Administration or equivalent
Desirable
- Courses / further study to demonstrate evidence of personal development.
Experience
Essential
- Administrative and organisational experience
- Experience of dealing with the general public as an admin assistant in a customer-focused environment.
Desirable
- Experience in a busy hospital environment.
Skills
Essential
- Excellent telephone and communication skills
- Able to learn and assimilate information quickly
- Proven ability to work to deadlines, prioritise and multi-task
- Ability to work under pressure
- Ability to work effectively as team player and to work independently
- To demonstrate an understanding of the importance of confidentiality and data protection.
- Friendly and approachable manner
- Polite, sympathetic, patient and diplomatic
- Able to get on with people and share knowledge
- Empathy for users of the service.
- Ability to remain calm under pressure
- Self motivated, conscientious and reliable
Special requirements
Essential
- Reliability - good time keeping
- Flexibility - able to work to accommodate the demands of the work flow
Values
Essential
- Able to demonstrate behaviours that meet the Trust Values Patients First
- Able to demonstrate behaviours that meet the Trust Values Always Improving
- Able to demonstrate behaviours that meet the Trust Values Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
