Apprentice Booking Administrator

University Hospital Southampton NHS Trust

Information:

This job is now closed

Job summary

ABOUT THE TEAM

University Hospital Southampton NHS Foundation Trust is one of the country's largest teaching hospitals. It provides services to its local catchment population of 500,000 people and its growing tertiary services are provided to a population of three million across the southern counties of England including the Isle of Wight and the Channel Islands

The Wessex Neurological Centre is the regional Centre for Neurosurgery, Complex Neurology and Clinical Neurophysiology serving a population of approx. 3.5 million. We provide a wide range of specialist adult and paediatric services housed in both the Wessex Neurosciences Centre UHS and in OP departments across our catchment area.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

About us

What we can offer you

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Date posted

19 October 2022

Pay scheme

Other

Salary

£18,576 a year pa

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

188-AC5236

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Job description

Job responsibilities

Your Responsibilities What youll do

The Neurosciences Admissions department has a high level of activity and experiences a heavy demand. This service serves various specialties for neurology & neurosurgery which requires complex bookings. Bookings need to be made in a timely manner. The Admissions team play a key part in patient data entry during the admissions process; this is a significant aspect of the role.

What were looking for

The successful applicant will have the opportunity to work directly with a wide variety of professionals, clinical and administrative; it is a friendly, hardworking and a supportive team. The successful candidate will have excellent interpersonal skills, be flexible and enjoy teamwork.

Additional information

Interviews will be held on Tuesday, 8th November 2022

Should you have any queries, please use the contact details below to get in touch.

Job description

Job responsibilities

Your Responsibilities What youll do

The Neurosciences Admissions department has a high level of activity and experiences a heavy demand. This service serves various specialties for neurology & neurosurgery which requires complex bookings. Bookings need to be made in a timely manner. The Admissions team play a key part in patient data entry during the admissions process; this is a significant aspect of the role.

What were looking for

The successful applicant will have the opportunity to work directly with a wide variety of professionals, clinical and administrative; it is a friendly, hardworking and a supportive team. The successful candidate will have excellent interpersonal skills, be flexible and enjoy teamwork.

Additional information

Interviews will be held on Tuesday, 8th November 2022

Should you have any queries, please use the contact details below to get in touch.

Person Specification

Qualifications / training required

Essential

  • Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
  • Proficient in the use of Microsoft Office

Desirable

  • Courses / further study attended to demonstrate evidence of personal development
  • Knowledge of medical terminology

Previous or relevant experience necessary

Essential

  • Administrative and organisational experience

Desirable

  • Proficient in the use of all hospital computerised patient systems

Aptitudes and skills required

Essential

  • Telephone / communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task

Special requirements of the post

Essential

  • Reliability - Good time keeping
  • Flexibility - Able to work flexibly to accommodate peaks and troughs of activity

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together
  • Friendly and approachable manner
  • Polite, sympathetic, patient and diplomatic
  • Able to get on with people and share knowledge with others
Person Specification

Qualifications / training required

Essential

  • Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
  • Proficient in the use of Microsoft Office

Desirable

  • Courses / further study attended to demonstrate evidence of personal development
  • Knowledge of medical terminology

Previous or relevant experience necessary

Essential

  • Administrative and organisational experience

Desirable

  • Proficient in the use of all hospital computerised patient systems

Aptitudes and skills required

Essential

  • Telephone / communication skills
  • Able to learn and assimilate information quickly
  • Proven ability to work to deadlines, prioritise and multi-task

Special requirements of the post

Essential

  • Reliability - Good time keeping
  • Flexibility - Able to work flexibly to accommodate peaks and troughs of activity

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together
  • Friendly and approachable manner
  • Polite, sympathetic, patient and diplomatic
  • Able to get on with people and share knowledge with others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


For questions about the job, contact:

Neurosurgery Operational Supervisor

Taylor Horsfield

Taylor.horsfield@uhs.nhs.uk

02381208244

Date posted

19 October 2022

Pay scheme

Other

Salary

£18,576 a year pa

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

188-AC5236

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Supporting documents

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