Job summary
Please be advised Nottinghamshire Healthcare NHS Foundation Trust has made the difficult decision to serve notice on its offender health contracts. Over the coming months, we will be working with NHS England on the transition of the services to a new provider. We still need to recruit to these valued positions and welcome your application. But, in line with our values, honesty is important, so please note that if you are successful that in time your employment would move from Nottinghamshire Healthcare NHS Foundation Trust to Northamptonshire Healthcare NHS Foundation Trust who will be your new employer.
Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Assistant Practice Manager to join the Offender Health Care Group working at HMP Lincoln.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Lincoln. This role is a part of the leadership team.
To be responsible for the day-to-day organisation and the smooth running of the Primary Care Practice providing a healthcare service to a diverse caseload of patients who are presenting with general and mental health problems.
To supervise a team of administrative staff in the provision of support and organisation to the clinical team, Prison and PCT according to NHS and Trust standards.
Main duties of the job
To assume responsibility of the management of the Primary Care Practice administrative function within HMP services Offender Health in conjunction with the wider Prison and Trust health management.
To be responsible for the supervision of the administrative team on a day-to-day basis to ensure that patients have appropriate access to Healthcare professionals within the Practice and through secondary care appointments according to NHS, NCH and HM Prison standards.
To manage administrative systems to continuously improve the services for patients. Ensuring that SystmOne is operated appropriately locally and that Data quality is regularly reviewed, and feedback provided to teams.
To work collaboratively with the head of healthcare ensuring smooth running of dept through administrative support.
To provide PA support to the Head of healthcare to support some diary management/ confidential mail, minutes of meetings including HR meetings and senior team meetings including local Contract review meetings.
To Ensure that Health and Justice Indicators of Performance are reviewed and the APM will work with matrons to validate data locally and ensure submissions and exception reports are submitted on time, working closely with HOH, and performance team.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
To supervise on a day-to-day basis the administrative staff to provide comprehensive, operational support to the Healthcare Team in Offender Health.
Assistance with the maintenance and development of secretarial/administrative systems within the department, thereby ensuring the smooth and efficient processing of all routine matters appertaining to healthcare.
Manage resources to enable the Health Care Centre to function efficiently and effectively. To be responsible for the ordering of stock and management of invoices working within the designated budget. Including booking and invoices for temporary agency and bank staff.
To monitor and evaluate waiting lists and clinics for ancillary services including dental, medical ophthalmic and chiropody. To act accordingly through problem solving and change management to improve waiting times and list, in line with NHS and Prison Health targets.
To be responsible for monitoring and evaluating the quality of service through patients feedback and patient groups. To work alongside Clinical colleagues to respond to patient correspondence.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
To supervise on a day-to-day basis the administrative staff to provide comprehensive, operational support to the Healthcare Team in Offender Health.
Assistance with the maintenance and development of secretarial/administrative systems within the department, thereby ensuring the smooth and efficient processing of all routine matters appertaining to healthcare.
Manage resources to enable the Health Care Centre to function efficiently and effectively. To be responsible for the ordering of stock and management of invoices working within the designated budget. Including booking and invoices for temporary agency and bank staff.
To monitor and evaluate waiting lists and clinics for ancillary services including dental, medical ophthalmic and chiropody. To act accordingly through problem solving and change management to improve waiting times and list, in line with NHS and Prison Health targets.
To be responsible for monitoring and evaluating the quality of service through patients feedback and patient groups. To work alongside Clinical colleagues to respond to patient correspondence.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
Qualifications
Essential
- GSCE Maths and English Grade A-C or equivalent
- Knowledge of a full range of administrative systems, software systems, specialised functional terms acquired through training to NVQ Level 3 or equivalent
Desirable
- Possession of a Management qualification or willingness to work towards.
- ECDL or willingness to work towards
Experience
Essential
- Experience of staff supervision/management /performance management
- Experience of working in health or health related environment.
- Experience of collection of data for statistical analysis
- Experience of placing goods orders/receipting
- Significant Administration experience
Desirable
- Experience of working within a secure environment.
- Experience of budgets and monitoring
Knowledge
Essential
- A comprehensive working knowledge of SystmOne and Microsoft Office software
- Good understanding of information governance as it applies to management of healthcare information and managing staff
Desirable
- Knowledge of medical terminology
- Knowledge of P Nomis computer system
Skills
Essential
- Demonstrate effective organisational ability over a wide range of tasks: e.g. diary management, record keeping, statistics.
- Ability to work in a flexible and organised manner, to prioritise and work to deadlines
- Ability to demonstrate excellent communication skills
- Confidence to work on own initiative and to consult as needed
- Ability to work positively in a team
- Ability to work under pressure
- Ability to take minutes
- Able to type to high standard and be able to produce documents in a timely manner using Microsoft systems
Person Specification
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
Qualifications
Essential
- GSCE Maths and English Grade A-C or equivalent
- Knowledge of a full range of administrative systems, software systems, specialised functional terms acquired through training to NVQ Level 3 or equivalent
Desirable
- Possession of a Management qualification or willingness to work towards.
- ECDL or willingness to work towards
Experience
Essential
- Experience of staff supervision/management /performance management
- Experience of working in health or health related environment.
- Experience of collection of data for statistical analysis
- Experience of placing goods orders/receipting
- Significant Administration experience
Desirable
- Experience of working within a secure environment.
- Experience of budgets and monitoring
Knowledge
Essential
- A comprehensive working knowledge of SystmOne and Microsoft Office software
- Good understanding of information governance as it applies to management of healthcare information and managing staff
Desirable
- Knowledge of medical terminology
- Knowledge of P Nomis computer system
Skills
Essential
- Demonstrate effective organisational ability over a wide range of tasks: e.g. diary management, record keeping, statistics.
- Ability to work in a flexible and organised manner, to prioritise and work to deadlines
- Ability to demonstrate excellent communication skills
- Confidence to work on own initiative and to consult as needed
- Ability to work positively in a team
- Ability to work under pressure
- Ability to take minutes
- Able to type to high standard and be able to produce documents in a timely manner using Microsoft systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
