Job summary
An opportunity has arisen for a Band 7 Single Point of Access Team Leader within the SPA Team for the Community Intellectual Disability Service based in Nottingham.
The position is a hybrid role with an office base at Fern House, Highbury Hospital but with some home working available.
Our team is operational Monday - Friday 09.00am - 17.00pm, 52 weeks per year and the successful applicant will be required to work four days per week.
The Intellectual Disabilities Service, Specialist Services Directorate provides specialist NHS services to people for whom mainstream services cannot meet their needs. We are seeking a Nurse / AHP to join our SPA team to oversee and manage delivery of service.
Main duties of the job
The IDD SPA Team sits is the initial point of access for referrers to Nottinghamshire Healthcare Trust's IDD community services. The post holder is responsible for the leadership and management of the SPA, ensuring that people using the service are appropriately, safely and are promptly provided the right care, at the right time and in the right place.To lead a multi-disciplinary team in the delivery of evidence-based practice, ensuring that referrals receive appropriate triaging and signposting.
To manage administrative and operational resources in a cost-effective manner, evaluating and reporting on the standard of service delivered.To co-ordinate a fully integrated health and care service, maintaining excellent communication and working relationships within the MDT and stakeholders.
To develop a robust, fair, and transparent decision-making framework that facilitates consensus decision making in a timely and open manner.To ensure staff are aware of governance structures and compliant with regulatory practices across the partnership.
The post holder will carry out clinical and managerial procedures to a standard that ensures safe and effective care and complies with the relevant Code of Professional Conduct. The team will respond to calls and referrals both urgent and routine in nature. The post holder will place the needs of those we support at the centre of care delivery.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job description
Job responsibilities
Service Mobilisation
- To continue to develop the SPA based on learning and the agreed service specification.
- To ensure the operational policy can rapidly adapt when demand increases, and the staff team has the correct roles within it to deliver this policy at times of low and high demand.
- To develop protocols for multi-disciplinary and multi-agency working including protocols to ensure escalation in the management of peoples safety
- To ensure processes are in place to gain consent of individuals to comply with information governance requirements.
Management of Care and Practice
- To foster a culture of coproduction and asset-based care.
- To work with other services where introductions will be made, ensuring clear referral pathways are communicated and understood.
- To promote a culture in which there is a positive approach to risk, ensuring that plans consider the person in the context of their wider network of support.
- .To make decisions regarding the clients needs and most appropriate treatment options/pathways based on the outcome of the assessment.
- To ensure that all practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- To oversee a clients care pathway until the person is accepted by the identified service or where client has been signposted.
- To ensure that NHS, social care and voluntary sector staff can use their unique skill sets in the service, in identifying need and using their knowledge to ensure signposting to relevant agencies.
- To ensure that staff receive regular supervision and appraisal and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
Management of Resources
- To ensure team finances are managed within the allocated budget, including recruitment and absences of staff.
- To communicate to all staff how they can contribute to the efficient management of resources.
- To identify and deal with cost pressures which may have an impact on the financial expenditure of the team. The post-holder will be expected to notify any such situations to the service manager if they cannot be dealt with at a local level.
- To maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service. The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- To manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
Management of Human Resources
- To implement all relevant policies and Human Resource Management, and ensure staff are aware of how to access this information.
- To delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
Management of Information and Communication
- To develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.
- To arrange and in some instances chair relevant meetings involving other agencies necessary to facilitate good communication.
- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
- To attend meetings and forums, representing the team at various levels across the network, ensuring that all staff are kept fully briefed on any new developments etc.
- The post-holder may be required to participate in specific inter-agency work relevant to the service.
- To ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
- To ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
Management of the Environment
- To ensure that the Health and Safety at Work Act is adhered to by all staff.
- The post-holder will have responsibility for ensuring that all staff receives any training necessary in order to meet the requirements of the Act. (e.g. fire training, first aid, etc.).
- The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- To ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Please note applicants willbe requiredto pay for their DBS check.Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Service Mobilisation
- To continue to develop the SPA based on learning and the agreed service specification.
- To ensure the operational policy can rapidly adapt when demand increases, and the staff team has the correct roles within it to deliver this policy at times of low and high demand.
- To develop protocols for multi-disciplinary and multi-agency working including protocols to ensure escalation in the management of peoples safety
- To ensure processes are in place to gain consent of individuals to comply with information governance requirements.
Management of Care and Practice
- To foster a culture of coproduction and asset-based care.
- To work with other services where introductions will be made, ensuring clear referral pathways are communicated and understood.
- To promote a culture in which there is a positive approach to risk, ensuring that plans consider the person in the context of their wider network of support.
- .To make decisions regarding the clients needs and most appropriate treatment options/pathways based on the outcome of the assessment.
- To ensure that all practice is developed using up to date evidence base, ensuring that all staff have the appropriate skill base and supporting mechanisms to access training to work with the service user group.
- To oversee a clients care pathway until the person is accepted by the identified service or where client has been signposted.
- To ensure that NHS, social care and voluntary sector staff can use their unique skill sets in the service, in identifying need and using their knowledge to ensure signposting to relevant agencies.
- To ensure that staff receive regular supervision and appraisal and are offered essential and developmental training in accordance with their personal development plans, and the needs of the service.
Management of Resources
- To ensure team finances are managed within the allocated budget, including recruitment and absences of staff.
- To communicate to all staff how they can contribute to the efficient management of resources.
- To identify and deal with cost pressures which may have an impact on the financial expenditure of the team. The post-holder will be expected to notify any such situations to the service manager if they cannot be dealt with at a local level.
- To maintain the efficient use of staffing resources in the team, ensuring that staffing levels are safe, appropriate and contain the necessary skill mix, but recognising and supporting Improving Working Lives within the confines of a safe service. The post-holder will ensure that each member of staff is fully aware of their responsibilities and has a personal development plan which is based on a balance between the needs of the individual and the service.
- To manage the overall development of the team, encouraging staff to contribute their views and ideas as appropriate.
Management of Human Resources
- To implement all relevant policies and Human Resource Management, and ensure staff are aware of how to access this information.
- To delegate duties and responsibilities to other staff as appropriate to assist in the operation of the unit and to aid the development of individual staff.
Management of Information and Communication
- To develop and maintain procedures that result in good communication between the multidisciplinary team and other agencies.
- To arrange and in some instances chair relevant meetings involving other agencies necessary to facilitate good communication.
- The post-holder will lead the team in setting, implementing and monitoring realistic and achievable objectives in accordance with the aims and objectives of the service.
- To attend meetings and forums, representing the team at various levels across the network, ensuring that all staff are kept fully briefed on any new developments etc.
- The post-holder may be required to participate in specific inter-agency work relevant to the service.
- To ensure that all communication (verbal or written) between the team and other departments or agencies is of a high standard both in its content and presentation.
- To ensure that all written and electronically stored information is accessible only to authorised personnel and is stored in accordance with the Data Protection Act.
Management of the Environment
- To ensure that the Health and Safety at Work Act is adhered to by all staff.
- The post-holder will have responsibility for ensuring that all staff receives any training necessary in order to meet the requirements of the Act. (e.g. fire training, first aid, etc.).
- The post-holder will be responsible for taking immediate action to deal with any problem which might affect service user, visitor or staff safety. This will involve liaison with the relevant Health and Safety Co-ordinator.
- To ensure local response in managing incidents by using the Trust Incident Policy and implementation outcomes to change and improve practice.
A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Please note applicants willbe requiredto pay for their DBS check.Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- Registration with a professional body
Desirable
- Qualification in therapeutic approaches with intellectual disabilities and families
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining to intellectual disabilities.
- Ability to maintain accurate case records in line with Trust policies and procedure
- Knowledge and experience of provision of a holistic emotional/mental health assessment
- Ability to be an autonomous practitioner whilst being able to work as an integral part of a multi-agency team
Desirable
- Knowledge and application of behaviour programmes and support for people with emotional health problems
Skills
Essential
- Ability to work independently and prioritise own workload
- Ability to triage presentation and acuity of emotional and mental health concerns and identify appropriate treatment pathways
- Ability to maintain clear professional boundaries when working with a potentially challenging patient group
- Good IT Skills
- Good communication skills
Desirable
- Providing clinical supervision and mentorship to junior staff
Person Specification
Qualifications
Essential
- Registration with a professional body
Desirable
- Qualification in therapeutic approaches with intellectual disabilities and families
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
Knowledge
Essential
- Knowledge of relevant legislation and documents pertaining to intellectual disabilities.
- Ability to maintain accurate case records in line with Trust policies and procedure
- Knowledge and experience of provision of a holistic emotional/mental health assessment
- Ability to be an autonomous practitioner whilst being able to work as an integral part of a multi-agency team
Desirable
- Knowledge and application of behaviour programmes and support for people with emotional health problems
Skills
Essential
- Ability to work independently and prioritise own workload
- Ability to triage presentation and acuity of emotional and mental health concerns and identify appropriate treatment pathways
- Ability to maintain clear professional boundaries when working with a potentially challenging patient group
- Good IT Skills
- Good communication skills
Desirable
- Providing clinical supervision and mentorship to junior staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
