Nottinghamshire Healthcare NHS Foundation Trust

ESR System Support Administrator

The closing date is 11 June 2025

Job summary

We are looking to recruit a full-time ESR Systems Support Administrator to work within the Trust Electronic Staff Records (ESR) Team.

You will demonstrate the ability to work efficiently, with excellent administration skills to support the development of ESR, including assisting with the input and extraction of data from the ESR database in line with local and national requirements, working with minimal supervision within local/national processes and procedures.

Main duties of the job

Applicants must be IT literate and proficient in Microsoft Word and Excel, able to consistently demonstrate high levels of accuracy and attention to detail, work well with others and enjoy working without supervision and as part of a team. You should have a passion for providing a quality service and a track record of adding value to a workplace.

The role is a permanent contract working 37.5 hours per week over 5 days (Monday-Friday).

If you think you are that person, we would like to hear from you.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time

Reference number

186-678-25-CS

Job locations

Duncan Macmillan House

Porchester Road

Mapperley

NG3 6AA


Job description

Job responsibilities

This is a key role within the ESR Support Team function, assisting with the provision of accurate and timely data to enable the processing of the payroll, finance and HR functions.

To assist with the input and extraction of data from the ESR database in line with local and national requirements, working with minimal supervision within local/national processes and procedures.

Being able to respond to standard and ad-hoc requests for reports from HR colleagues, Manager and Supervisor Self Service users

Being the first point of contact for all ESR Users across the Trust, investigating enquiries and providing help and assistance and escalating issues where appropriate.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job description

Job responsibilities

This is a key role within the ESR Support Team function, assisting with the provision of accurate and timely data to enable the processing of the payroll, finance and HR functions.

To assist with the input and extraction of data from the ESR database in line with local and national requirements, working with minimal supervision within local/national processes and procedures.

Being able to respond to standard and ad-hoc requests for reports from HR colleagues, Manager and Supervisor Self Service users

Being the first point of contact for all ESR Users across the Trust, investigating enquiries and providing help and assistance and escalating issues where appropriate.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • ECDL or equivalent qualification/experience

Experience

Essential

  • Experience of working with the NHS ESR HR and Payroll System
  • Relevant experience working within a busy office environment adhering to strict deadlines in line with policies and procedures
  • Data Input experience

Desirable

  • Experience of working within an NHS HR or Payroll department

Knowledge

Essential

  • Good practical working knowledge of Microsoft Office Suite of programs (Word, Excel, Powerpoint)
  • Good working knowledge and understanding of the General Data Protection Regulations
  • Knowledge of NHS Sickness and Annual Leave Terms and Conditions

Desirable

  • Knowledge of escalation process in relation to IG breaches
  • General working knowledge of Agenda for Change terms and conditions

Values

Essential

  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Skills

Essential

  • Good verbal and written communication skills
  • Ability to work on your own and as part of team
  • Good organisational skills
  • Good Literacy and Numeracy
  • Good keyboard skills especially accurate data input
  • Good analytical skills
  • Be able to prioritise own workload
  • Ability to work accurately under pressure within strict deadline
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • ECDL or equivalent qualification/experience

Experience

Essential

  • Experience of working with the NHS ESR HR and Payroll System
  • Relevant experience working within a busy office environment adhering to strict deadlines in line with policies and procedures
  • Data Input experience

Desirable

  • Experience of working within an NHS HR or Payroll department

Knowledge

Essential

  • Good practical working knowledge of Microsoft Office Suite of programs (Word, Excel, Powerpoint)
  • Good working knowledge and understanding of the General Data Protection Regulations
  • Knowledge of NHS Sickness and Annual Leave Terms and Conditions

Desirable

  • Knowledge of escalation process in relation to IG breaches
  • General working knowledge of Agenda for Change terms and conditions

Values

Essential

  • All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
  • All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Skills

Essential

  • Good verbal and written communication skills
  • Ability to work on your own and as part of team
  • Good organisational skills
  • Good Literacy and Numeracy
  • Good keyboard skills especially accurate data input
  • Good analytical skills
  • Be able to prioritise own workload
  • Ability to work accurately under pressure within strict deadline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Duncan Macmillan House

Porchester Road

Mapperley

NG3 6AA


Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Duncan Macmillan House

Porchester Road

Mapperley

NG3 6AA


Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

ESR System Manager

Amy Jacks

amy.jacks@nottshc.nhs.uk

01156670382

Details

Date posted

30 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time

Reference number

186-678-25-CS

Job locations

Duncan Macmillan House

Porchester Road

Mapperley

NG3 6AA


Supporting documents

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