Clinical Team Secretary

Nottinghamshire Healthcare NHS Foundation Trust

The closing date is 01 May 2025

Job summary

We are looking for an experienced Clinical Team Secretary, to join our friendly team, within Rushcliffe Community Therapy.

This to provide administration support to our team based in Rushcliffe.

Our service offers at home rehabilitation services to people requiring physical rehabilitation and support to enable timely discharge from hospital, as well as preventative and proactive intervention to maintain physical health and wellbeing. Our team consists of Physiotherapists, Occupational Therapists, Assistant Practitioners and Community Rehabilitation Assistants providing rehabilitation support for adults to enable them to improve their function, maintain their independence and achieve their goals.

The post holder needs to have a flexible approach to work and the ability to work as part of a team and on their own initiative.

Under the supervision of Team Leader, you will be responsible for ensuring that all tasks are completed in a timely, confidential and professional manner.

Please note applicants willbe requiredto pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Main duties of the job

Provide an efficient secretarial/administration support service

Produce high quality reports within agreed deadlines as required

To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries.

Production of documents, typing , photocopying, collating of documents and electronic filing as well as general administration support services

To deal with requests and enquiries and forward them to the relevant team member

Facilitate meetings/investigations/producing and circulating agendas, recording attendance and accurate minute taking

To support with system one.

To support new starters with IT set up, Obs kits, system one, induction to new systems.

To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database

To support and collect the data for the service as required.

Responsible for ensuring that accurate work is completed within the time limits and standards set

To work effectively both independently and as a team member

Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate

To undertake any other duties that would be a reasonable expectation of the role

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Part-time

Reference number

186-487-25-GH

Job locations

Rushcliffe Community Therapy Team

West Bridgford Health Centre, 97 Musters Road

West Bridgford

NG2 7PX

Job description

Job responsibilities

Please see attached job description for detailed information regarding the job role.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job description

Job responsibilities

Please see attached job description for detailed information regarding the job role.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

ECDL
Medical Terminology
Audio Typing

Skills

Essential

Excellent interpersonal/communication skills, including excellent written and oral skills.
Administrative Skills
Excellent telephone manner
Good interpersonal skills
Good numeracy and literacy skills.
Work on own initiative

Training

Essential

NVQ 2 or ability to demonstrate relevant experience

Desirable

IT training
Information governance training/ awareness

Experience

Essential

Scheduling/ Diary Management
Experience of working in a customer facing role.
High Level Microsoft Office software
Previous experience of working in an office environment

Desirable

Experience of working within the NHS
Knowledge of Patient Information Systems

Values and Behaviours

Essential

All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Person Specification

Qualifications

Essential

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

ECDL
Medical Terminology
Audio Typing

Skills

Essential

Excellent interpersonal/communication skills, including excellent written and oral skills.
Administrative Skills
Excellent telephone manner
Good interpersonal skills
Good numeracy and literacy skills.
Work on own initiative

Training

Essential

NVQ 2 or ability to demonstrate relevant experience

Desirable

IT training
Information governance training/ awareness

Experience

Essential

Scheduling/ Diary Management
Experience of working in a customer facing role.
High Level Microsoft Office software
Previous experience of working in an office environment

Desirable

Experience of working within the NHS
Knowledge of Patient Information Systems

Values and Behaviours

Essential

All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.