Clinical Admin Support

Nottinghamshire Healthcare NHS Foundation Trust

The closing date is 28 April 2025

Job summary

We are looking for 1 x Part Time 30 hours per week Monday, Tuesday, Thursday and Friday 9am - 5pm

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence.

There is one role available working between the Psychological Therapies admin teams based at St Ann's House.

You will work as part of a team providing clerical and administrative support.

Where required, you will participate in the provision of a welcoming and confidential reception service to staff and visitors.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Main duties of the job

To carry out all aspects of clerical and administrative support.

Maintain health care records including computerized systems and databases.

Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.

To receive and make internal and external telephone calls from staff, service users / patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.

Type correspondence as required.

Co-ordinating healthcare appointments for patients.

Word process correspondence including letters, memos and typing reports.

May be required to take notes/minutes at team meetings.

Filing and photocopying, scan and attaching documents.

To implement and maintain adequate filing and follow up systems.

Transfer of individual and bulk files for archiving between locations.

Input clinical data and maintain.

Identify health and safety practices that are appropriate to self and others.

To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan 'My Annual Review'.

Working as a team to provide cover for sickness and annual leave, as and when required.

To undertake any other duties that would be a reasonable expectation of this role.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata for part time)

Contract

Permanent

Working pattern

Part-time

Reference number

186-426-25-MH

Job locations

Thorneywood

Nottingham

NG3 2PZ

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.

If you require any further information on the job description or main responsibilities, please contact Joanne Lee on 07887219651

Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.

If you require any further information on the job description or main responsibilities, please contact Joanne Lee on 07887219651

Person Specification

Qualifications

Essential

NVQ Level 2 Business Administration or willing to work towards
Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience

Desirable

ECDL or equivalent

Skills

Essential

Good verbal / written communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner

Desirable

SystmOne / RIO

Experience

Essential

Experience of working in an office/reception environment

Desirable

Has previous NHS experience

Other Requirements

Essential

Awareness of confidentiality requirements
Ability to work as part of a team

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Values & Behaviours

Essential

All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.

Person Specification

Qualifications

Essential

NVQ Level 2 Business Administration or willing to work towards
Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience

Desirable

ECDL or equivalent

Skills

Essential

Good verbal / written communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner

Desirable

SystmOne / RIO

Experience

Essential

Experience of working in an office/reception environment

Desirable

Has previous NHS experience

Other Requirements

Essential

Awareness of confidentiality requirements
Ability to work as part of a team

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Values & Behaviours

Essential

All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.