Job summary
Are you interested in an exciting new support worker opportunity where every day is different? In this new and exciting role you will be making a massive difference to patients when they need you the most. If you are interested in a healthcare role in urgent response - then this is the one for you.
The Urgent Community Response Team are looking to recruit two (One part time and one full time) new CSWs into our service. As part of UCR you will be involved in directly delivering patient care to individuals living in their own home.
The Urgent Community Response team are responsible for providing a 2-hour response service to prevent unnecessary admissions and as part of this time you will work collaboratively with colleagues and other services to support patients to remain as independent as possible in their own home.
Day to day you will be support Clinical Assessors and Assistant Practitioners in responding to new referrals. You will also support with follow up visits and providing care in the community.
Main duties of the job
We are expanding! We require a caring and compassionate support worker to join part of our new service coming to the south of Nottinghamshire. We have posts available at Parkhouse Health and Social Care centre.
Urgent Community Response is designed to help patients stay out of hospital and use the latest systems and technology to provide the most efficient and effective health care possible via a 2-hr response to patients who are experiencing a sudden deterioration in their health and wellbeing.
The team enables individuals to increase independence and improve health outcomes by designing programs for recovery and self-care management through timely assessments, interventions, rehabilitation and management of long-term and life limiting conditions working in collaboration with the patient, their carer, and other statutory and voluntary organisations/agencies and are vital in transforming community health services, ensuring high quality care is provided both now and into the future based around the needs of our patients - together we all make a difference.
The service and operates 7-days from 08.00 - 22.00hrs.
Previous applicants need not re-apply.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
We are looking to recruit motivated, caring, compassionate and experienced Community Rehab Support Workers to join this new and exciting service within the South of Nottingham, covering the localities of Rushcliffe, Broxtowe and Gedling, working as an accountable and autonomous practitioner alongside the integrated care teams and acute Trusts to support discharge and prevent hospital admission.
We are committed & passionate about promoting health, well-being and independence. We are a values-based Trust and are looking for dedicated and enthusiastic clinicians who believe in the provision of patient-centred care.
You will work in a large and supportive multi-disciplinary clinical team with a dedicated focus of excellent patient care and innovation. Providing navigation, urgent response assessments and facilitation of discharge from the acute provider, focusing on the hospital avoidance agenda, discharge to assess and 2-hour/2-day guidelines and promoting flow through the system.
You will be involved in liaising and coordinate services with other health and social care providers to enable recovery from illness, promote health and wellbeing and promote self-care, fostering collaborative partnerships with local hospitals, EMAS, NHS111, GP's and our community nursing and therapy colleagues, along with Local Authorities and private providers.
As a Community Support Worker, you will: -
Assist in the provision of rebab services within the Urgent Community Response Team by implementing an agreed programme, set by qualified therapists and nurses, working at times without direct supervision in patients own homes, residential homes or nursing homes
To provide rehabilitation with the aim of improving function for people through individual treatment plans and education
Provide community care
Undertake equipment follow up visits
Work collaboratively with other services including community therapy and the virtual ward to support patients to remain safe and independent at home
To collect data that will support the effectiveness of clinical interventions
To be able to respond flexibly to new service developments and changes in working patterns, including hours of working
You must have a full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
For a full range of role responsibilities and duties please refer to the attached job description - please ensure you demonstrate the essential criteria in the Job Description and Person Specification in order to be shortlisted for interview.
We have a depth and breadth of services and teams within the Community Health Services Division of Nottinghamshire Healthcare NHS Foundation Trust with many different clinical levels and skills: everyone has a role to play and everyone is highly valued. We love to grow talent and foster innovation from within our team....so if you have ideas, are highly motivated, flexible and open to new experiences and new ways of working...we want to hear from you.
Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
We are looking to recruit motivated, caring, compassionate and experienced Community Rehab Support Workers to join this new and exciting service within the South of Nottingham, covering the localities of Rushcliffe, Broxtowe and Gedling, working as an accountable and autonomous practitioner alongside the integrated care teams and acute Trusts to support discharge and prevent hospital admission.
We are committed & passionate about promoting health, well-being and independence. We are a values-based Trust and are looking for dedicated and enthusiastic clinicians who believe in the provision of patient-centred care.
You will work in a large and supportive multi-disciplinary clinical team with a dedicated focus of excellent patient care and innovation. Providing navigation, urgent response assessments and facilitation of discharge from the acute provider, focusing on the hospital avoidance agenda, discharge to assess and 2-hour/2-day guidelines and promoting flow through the system.
You will be involved in liaising and coordinate services with other health and social care providers to enable recovery from illness, promote health and wellbeing and promote self-care, fostering collaborative partnerships with local hospitals, EMAS, NHS111, GP's and our community nursing and therapy colleagues, along with Local Authorities and private providers.
As a Community Support Worker, you will: -
Assist in the provision of rebab services within the Urgent Community Response Team by implementing an agreed programme, set by qualified therapists and nurses, working at times without direct supervision in patients own homes, residential homes or nursing homes
To provide rehabilitation with the aim of improving function for people through individual treatment plans and education
Provide community care
Undertake equipment follow up visits
Work collaboratively with other services including community therapy and the virtual ward to support patients to remain safe and independent at home
To collect data that will support the effectiveness of clinical interventions
To be able to respond flexibly to new service developments and changes in working patterns, including hours of working
You must have a full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
For a full range of role responsibilities and duties please refer to the attached job description - please ensure you demonstrate the essential criteria in the Job Description and Person Specification in order to be shortlisted for interview.
We have a depth and breadth of services and teams within the Community Health Services Division of Nottinghamshire Healthcare NHS Foundation Trust with many different clinical levels and skills: everyone has a role to play and everyone is highly valued. We love to grow talent and foster innovation from within our team....so if you have ideas, are highly motivated, flexible and open to new experiences and new ways of working...we want to hear from you.
Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Experience
Essential
- Previous caring experience in a formal care setting.
- Previous experience of working with patients with complex needs
Desirable
- Experience in a rehabilitation role
- Previous wound care / clinical skills
- Previous experience of working in a community setting
- Experience of working in an acute setting
Knowledge
Essential
- Communicate with patients and carers who may have cognitive impairment. To deal with challenging family situations, or circumstances including, care of the dying
- Demonstrate the ability to communicate and support individuals with life limiting conditions. o Deliver the principle accountabilities identified in the job description.
- Knowledge of pressure area care
- Experience of working with manual handling equipment
Desirable
- Knowledge of UCR national mandate and guidance
- Safeguarding
Skills
Essential
- Excellent verbal /written communication and interpersonal skills
- Ability to work on own initiative and under pressure. Good time management skills
- Ability to work both independently and as an effective team player
- Ability to work flexibly
- Experience of undertaking physical observations
Desirable
- Medication administration
Qualifications
Essential
- NVQ Level 3 qualification (or equivalent) in a relevant health & social care area.
Desirable
- Additional learning including pressure area management, physical observations, manual handling etc
Person Specification
Contractual
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Experience
Essential
- Previous caring experience in a formal care setting.
- Previous experience of working with patients with complex needs
Desirable
- Experience in a rehabilitation role
- Previous wound care / clinical skills
- Previous experience of working in a community setting
- Experience of working in an acute setting
Knowledge
Essential
- Communicate with patients and carers who may have cognitive impairment. To deal with challenging family situations, or circumstances including, care of the dying
- Demonstrate the ability to communicate and support individuals with life limiting conditions. o Deliver the principle accountabilities identified in the job description.
- Knowledge of pressure area care
- Experience of working with manual handling equipment
Desirable
- Knowledge of UCR national mandate and guidance
- Safeguarding
Skills
Essential
- Excellent verbal /written communication and interpersonal skills
- Ability to work on own initiative and under pressure. Good time management skills
- Ability to work both independently and as an effective team player
- Ability to work flexibly
- Experience of undertaking physical observations
Desirable
- Medication administration
Qualifications
Essential
- NVQ Level 3 qualification (or equivalent) in a relevant health & social care area.
Desirable
- Additional learning including pressure area management, physical observations, manual handling etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
