Apprentice Administration Assistant

Nottinghamshire Healthcare NHS Foundation Trust

This job is now closed

Job summary

Adult Mental Health have an exciting opportunity for an Apprentice Administrator to work within our admin team based at Sherwood Oaks. The Post Holder will become fully conversant and competent in providing administrative support within the NHS. The post holders will gain a diverse administration experience supporting a variety of teams.

In addition, the post holders will be given support and time to complete a Level 3 Business Administrator Apprenticeship.

The ideal candidates would be hard working with a desire to develop into a role within the NHS.

Main duties of the job

To provide general office and administration support services.
To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc
To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues
Assist the administrative team to arrange and administer meetings, including booking venues, the preparation and distribution of papersUnder supervision produce accurate letters, reports and maintain databases etc, as required
Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly
To assist with the ordering of supplies as appropriate
Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team
To record and securely store information relating to confidential matters and enquiries
To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post-holders' skills and role
The post-holder will be required to undertake essential training as and when required

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Date posted

06 February 2025

Pay scheme

Other

Salary

£12,514 a year per annum (pro rata for part-time)

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

186-158-25-MH

Job locations

Millfields Centre, Blossomwood

Kings Mill Hospital, Mansfield Road

Sutton in Ashfield

NG17 4JT

Job description

Job responsibilities

To contribute to the administrative work within the team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job description

Job responsibilities

To contribute to the administrative work within the team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Person Specification

Qualifications

Essential

Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above

Desirable

IT qualification

Experience

Essential

Keyboard/word processing experience
Microsoft office software experience
Work experience (paid or voluntary)

Desirable

Customer Care Experience

Knowledge

Essential

Good interpersonal and communication skills
Written communication skills
Good organisational skills and punctual
Conscientious with attention to detail
Willing to learn and ability to retain information
Knowledge of and willingness to display confidentiality

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Contractual Requirements

Essential

Willingness to travel to a variety of bases within a defined geographical locality

Person Specification

Qualifications

Essential

Good standard of general education to GCSE level (or equivalent) to include GCSE in English and Maths at Grade C/4 or above

Desirable

IT qualification

Experience

Essential

Keyboard/word processing experience
Microsoft office software experience
Work experience (paid or voluntary)

Desirable

Customer Care Experience

Knowledge

Essential

Good interpersonal and communication skills
Written communication skills
Good organisational skills and punctual
Conscientious with attention to detail
Willing to learn and ability to retain information
Knowledge of and willingness to display confidentiality

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Contractual Requirements

Essential

Willingness to travel to a variety of bases within a defined geographical locality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.