Nottinghamshire Healthcare NHS Foundation Trust

Clinical Team Secretary

This job is now closed

Job summary

We are looking for an experienced Clinical Team Secretary, to join our friendly team, within Rushcliffe Community Therapy.

This to provide administration support to our team based in Rushcliffe.

Our service offers at home rehabilitation services to people requiring physical rehabilitation and support to enable timely discharge from hospital, as well as preventative and proactive intervention to maintain physical health and wellbeing. Our team consists of Physiotherapists, Occupational Therapists, Assistant Practitioners and Community Rehabilitation Assistants providing rehabilitation support for adults to enable them to improve their function, maintain their independence and achieve their goals.

The post holder needs to have a flexible approach to work and the ability to work as part of a team and on their own initiative.

Under the supervision of Team Leader, you will be responsible for ensuring that all tasks are completed in a timely, confidential and professional manner.

Main duties of the job

Provide an efficient secretarial/administration support service

Produce high quality reports within agreed deadlines as required

To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries.

Production of documents, typing , photocopying, collating of documents and electronic filing as well as general administration support services

To deal with requests and enquiries and forward them to the relevant team member

Facilitate meetings/investigations/producing and circulating agendas, recording attendance and accurate minute taking

To support with system one.

To support new starters with IT set up, Obs kits, system one, induction to new systems.

To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database

To support and collect the data for the service as required.

Responsible for ensuring that accurate work is completed within the time limits and standards set

To work effectively both independently and as a team member

Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate

To undertake any other duties that would be a reasonable expectation of the role

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

#TeamNottsHC

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

186-719-24-GH

Job locations

Rushcliffe Community Therapy Team

West Bridgford Health Centre, 97 Musters Road

West Bridgford

NG2 7PX

Job description

Job responsibilities

Please see attached job description for detailed information regarding the job role.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Job description

Job responsibilities

Please see attached job description for detailed information regarding the job role.

Please note that this post may not meet the pay and skill level required for a Skilled worker visa

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

ECDL
Medical Terminology
Audio Typing

Skills

Essential

Excellent interpersonal/communication skills, including excellent written and oral skills.
Administrative Skills
Excellent telephone manner
Good interpersonal skills
Good numeracy and literacy skills.
Work on own initiative

Training

Essential

NVQ 2 or ability to demonstrate relevant experience

Desirable

IT training
Information governance training/ awareness

Experience

Essential

Scheduling/ Diary Management
Experience of working in a customer facing role.
High Level Microsoft Office software
Previous experience of working in an office environment

Desirable

Experience of working within the NHS
Knowledge of Patient Information Systems

Values and Behaviours

Essential

All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Person Specification

Qualifications

Essential

Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Desirable

ECDL
Medical Terminology
Audio Typing

Skills

Essential

Excellent interpersonal/communication skills, including excellent written and oral skills.
Administrative Skills
Excellent telephone manner
Good interpersonal skills
Good numeracy and literacy skills.
Work on own initiative

Training

Essential

NVQ 2 or ability to demonstrate relevant experience

Desirable

IT training
Information governance training/ awareness

Experience

Essential

Scheduling/ Diary Management
Experience of working in a customer facing role.
High Level Microsoft Office software
Previous experience of working in an office environment

Desirable

Experience of working within the NHS
Knowledge of Patient Information Systems

Values and Behaviours

Essential

All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Rushcliffe Community Therapy Team

West Bridgford Health Centre, 97 Musters Road

West Bridgford

NG2 7PX

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Rushcliffe Community Therapy Team

West Bridgford Health Centre, 97 Musters Road

West Bridgford

NG2 7PX

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)