Nottinghamshire Healthcare NHS Foundation Trust

Pathway Coordinator

This job is now closed

Job summary

We are a new team looking for an enthusiastic team player to join us as a pathway coordinator.

The post holder will provide coordinated care for patients with Severe Multiple Disadvantage (SMD) . The post holder will be responsible for providing a high quality communication and liaison service across a wide range of services determining and signposting service users and staff to appropriate services that support integrated, multidisciplinary working.

This requires the receiving and processing of referrals from a range of agencies and effective communication across professional organisational boundaries, ensuring equality of access across full range of services in a timely manner in lines with agreed protocols.

This post is a critical part of the newly formed SMD team.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

To act as the main focal point for prioritising the communications within the SMD team.

To identify and provide the relevant information to the team to ensure they are fully aware of the patients needs.

To work in partnership with the team to ensure agreed pathways are followed, communicating with health and social care colleagues, statuary and voluntary organisations.

Build and maintain a wide network of relationships across a variety of organisations as multiagency working is vital to the success of this team and to ensure the patients receive the appropriate support and care

To respect confidentiality for work undertaken and can use their initiative, work with minimum supervision to deadlines and maintain a flexible approach.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Date posted

30 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum (pro rata for part time)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

186-641-24-GH

Job locations

Stapleford Primary Care Centre

Church St

Stapleford

NG9 8GA

Job description

Job responsibilities

The SMD team is a newly formed team and we are looking for an enthusiastic pathway coordinator. Please see attached job description and person specification for full details.

Job description

Job responsibilities

The SMD team is a newly formed team and we are looking for an enthusiastic pathway coordinator. Please see attached job description and person specification for full details.

Person Specification

Qualifications

Essential

GCSE Maths and English grade C or above or equivalent
NVQ L4 in a relevant subject or recent demonstrable experience

Desirable

IT qualification

Knowledge & Experience

Essential

Experience of working in a busy administrative role and/or customer care setting
Understanding of the principles of Confidentiality, Equal Opportunities and Equality and Diversity
Experience of working with people, dealing with complex problems and able to think creatively to resolve issues
Experience of working in a multi disciplinary team with conflicting demands

Desirable

Experience of working in a health or social care environment
Experience of working with health care IT systems

Skills and aptitude

Essential

Working knowledge of MS office, including MS word and excel, schedule and email
Able to work flexibly to tight deadlines in a pressurised environment
Work well as part of a team and on own initiative
Able to communicate at all levels clearly, effectively and professionally, face to face, over the telephone, via email etc

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Person Specification

Qualifications

Essential

GCSE Maths and English grade C or above or equivalent
NVQ L4 in a relevant subject or recent demonstrable experience

Desirable

IT qualification

Knowledge & Experience

Essential

Experience of working in a busy administrative role and/or customer care setting
Understanding of the principles of Confidentiality, Equal Opportunities and Equality and Diversity
Experience of working with people, dealing with complex problems and able to think creatively to resolve issues
Experience of working in a multi disciplinary team with conflicting demands

Desirable

Experience of working in a health or social care environment
Experience of working with health care IT systems

Skills and aptitude

Essential

Working knowledge of MS office, including MS word and excel, schedule and email
Able to work flexibly to tight deadlines in a pressurised environment
Work well as part of a team and on own initiative
Able to communicate at all levels clearly, effectively and professionally, face to face, over the telephone, via email etc

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Stapleford Primary Care Centre

Church St

Stapleford

NG9 8GA

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Stapleford Primary Care Centre

Church St

Stapleford

NG9 8GA

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)