Lead Nurse - Urgent Care

Job responsibilities

Management

To have line management responsibilities for the Urgent Care nurses in all elements of.

• Appraisals and KSF process
• Recruitment and retention
• Sickness and absence management
• Disciplinary, and capability process
• Learning and development needs

To lead the quality agenda for the urgent care service, in partnership with the Practice Development Lead Nurse and Lead Nurse for Primary Healthcare.

To create report analyses and action a range of quality and performance matrices to improve and provide robust assurance of the services performance, provide feedback to Head of Service and internal and external agencies.

To proactively access own clinical and management supervision to achieve personal development objectives.

Deputize for the Head of Service as requested, including the attendance of meetings, and leading on project work and the QI Agenda.

Support the Head of Service in proactively managing physical and human resource for the Urgent Care Service, ensuring the financial targets are met, including a continuous cost improvement program across the 24 hours.

To lead on recruitment and retention of staff members of Physical Healthcare Urgent Care Service.

Clinical Governance and Risk

To support leadership in the Clinical Governance agenda and apply risk management systems, supporting the Head of Service to manage the services clinical risks.

Implement evidence based / best practice in line with National Service Frameworks and NICE guidance.

Participate in all relevant research and audit activity.

Promote and maintain good practice in record keeping and information governance by self and the team to ensure Trust and professional standards are met.

Handle sensitive and confidential information appropriately.

Continually evaluate through processes of audit and benchmarking and patient feedback the clinical effectiveness of the services delivered and support the Head of Service in quality improvement projects.

To adhere to the hospital and trust security standards and contribute to the further development of partnership working within the environments, ensuring that staff adhere to all policies and procedures.

To foster a strong working relationship between this post, the Lead Nurse for Primary Healthcare, Practice Development Lead Nurse and the Practice Manager.

Clinical Leadership

To provide a credible, visible, expert clinical resource for the Urgent Care Service and the wider hospital for all elements of physical healthcare, with a focus on Urgent Care intervention.

To work to champion patient and public/ care involvement supporting them to feel empowered and educated to manage their own physical health.

To work with the Lead Nurse for Primary Healthcare to champion an active and diverse health promotion agenda for patients and staff, responding to national and local initiatives.

Establish and maintain strong professional relationships with individuals, ward nursing staff and all members of the multi-disciplinary team, providing advice and support as appropriate.

Use initiatives to problem solve and respond effectively to issues within the Urgent Care and wider Service.

Promote and maintain best practice that ensures the health safety and security of self, patients, and colleagues in accordance with the policies, procedures and guidelines of the hospital and trust.

Safe administration of medication in accordance with National, Trust and Local policies

Build strong working relationships with external healthcare providers to scope and manage pathways of care to specialist and secondary care providers in partnership with the Head of Service.

Be a visible champion of evidence-based practicing ensuring the policies and procedures a line with local, national and international evidence base.

To act as a nonmedical prescriber (qualification permitting), line with Trust and Professional polices and the RCPham framework.

To be a positive champion for Advanced Clinical Practice and its application with the high secure setting.

To foster strong working relationships with partners in care within other NHS and private sector healthcare providers, advocating for the best care for the High Secure Population.

To undertake a wide range of serious untoward incident investigation for both the service and wider trust with a clear focus on learning and restorative justice.

Continual Professional Development

To be responsible for the development of own knowledge and clinical practice.

Maintain responsibility for identifying own learning needs and participate in training to develop and maintain own knowledge, personal qualities, and skills.

To maintain all relevant clinical competencies for the role in accordance with guidance set out by professional regulatory bodies.

Able to recognise and always maintain appropriate professional boundaries and report inappropriate behaviour/boundary concerns

To support learners within the physical healthcare department including new starters, student healthcare professionals and staff on training programs.

Maintain own professional registration standards and active status on the relevant professional register.

To support the Practice Development Lead Nurse in the development and management of the knowledge and skills of the urgent care nurses.

To facilitate and champion effective, high quality clinical supervision for the urgent care nurses.

To undertake any other duties that would be a reasonable expectation of the role

Qualifications

Essential

• Registered Adult Nurse
• Bachelor of Science/ Arts
• Evidence of Post graduate development at Master Level
• Advanced Life Support Qualification
• Teaching or mentorship qualification with sign off mentor status.

Desirable

• Advanced Clinical Assessment Skills
• Non-Medical Prescribing Qualification (V300)
• MIMM's - Major Incident Medical Management

Physical Requirements

Essential

• Able to undertake training in physical interventions

Experience

Essential

• Minimum of 5 years' experience as a registered nurse
• Experience of working with venerable adults with cognitive impairment and mental disorders, including safeguarding policy and procedure.
• Experience in Quality Improvement methodology and its application within physical and mental healthcare services.
• Excellent IT skills including MS word, Publisher, excel, outlook and PowerPoint.
• Extensive experience of leading and managing a large team.
• Experience of leading the provision of clinical and managerial supervision and reflective practice session.
• A sound working knowledge of risk management processes

Desirable

• Experience of developing services
• Experiences of working in secure environments.
• Experience using RiO and SystmOne patient management software.

Knowledge

Essential

• Extensive knowledge of a range of therapeutic approaches to care delivery.
• Knowledge of therapeutic approached used in secure environments.
• Extensive knowledge and experience in the management of patient's urgent care needs such as minor illness and injury management, wound closure etc.
• Extensive knowledge of good governance principles.

Skills

Essential

• Healthcare Leadership and Management Skills
• Excellent written and verbal communication skills
• Excellent Problem-Solving skills
• Ability work under own initiative
• Ability to work within a multi-disciplinary team as a senior member and represent nursing prescriptive in a variety of settings.
• Able to critically analyse and apply research and evidence to the clinical setting.

Desirable

• Presentation Skills
• Clinical and business report writing skills.
• Project management, knowledge & skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).