Nottinghamshire Healthcare NHS Foundation Trust

Clerical Officer / Receptionist

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic individual to undertake the role of Clerical Officer/Receptionist within our health centres. As a member of the administration team you will ensure a high quality reception and efficient administration service is provided to staff and patients. This post is based at Park House Health & Social Care Centre but the postholder will also be required to work at Arnold Health Centre.

Main duties of the job

You will be required to have good written and verbal communication skills as the role entails liaising with staff, clients and other agencies at all levels. You may be required to work at other health centres across the county so ability to travel a necessity.

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

#TeamNottsHC

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata for part-time)

Contract

Permanent

Working pattern

Part-time

Reference number

186-1551-23-GH

Job locations

Park House Health & Social Care Centre

61 Burton Road

Carlton

NG5 3DQ

Job description

Job responsibilities

You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.

You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.

Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria hereImmigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)

Job description

Job responsibilities

You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.

You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.

Person Specification

Qualifications

Essential

Minimum OCR/RSA II typing/word processing or equivalent
NVQ2 Business & Administration or working towards

Desirable

ECDL or equivalent

Experience

Essential

Customer service experience

Desirable

Experience of working in an office environment
SystmOne or RiO

Skills

Essential

Good verbal / written & communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner
Ability to work as part of a team

Knowledge

Essential

Awareness of confidentiality requirements (GDPR)

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Person Specification

Qualifications

Essential

Minimum OCR/RSA II typing/word processing or equivalent
NVQ2 Business & Administration or working towards

Desirable

ECDL or equivalent

Experience

Essential

Customer service experience

Desirable

Experience of working in an office environment
SystmOne or RiO

Skills

Essential

Good verbal / written & communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner
Ability to work as part of a team

Knowledge

Essential

Awareness of confidentiality requirements (GDPR)

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Park House Health & Social Care Centre

61 Burton Road

Carlton

NG5 3DQ

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Park House Health & Social Care Centre

61 Burton Road

Carlton

NG5 3DQ

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)