Job summary
Are you passionate about safe, timely discharge and fully support the D2A ethos? If so we want to hear from you.
We are a new, expanding team looking for 2 enthusiastic team players to join us as P3 Navigators.
The post holders will provide coordinated care for patients with complex health needs, who are being transferred from an acute bed onto a discharge to assess (D2A) pathway 3. The post holders will work on behalf of the integrated multiagency hub team, to source and coordinate safe and timely access to pathway 3 nursing home beds.
This post is a critical part of the discharge to assess pathway.
Main duties of the job
To act as the main focal point for prioritising the communications within the acutes wards, multiagency discharge hubs, continuing healthcare and private nursing homes to ensure provision of seamless care to patients with complex care needs being discharged onto a discharge to assess pathway 3 provision.
To identify and provide the relevant trusted assessor information to pathway 3 providers to ensure they are fully aware of the patients needs so they can determine if they are able to care for them.
To offer comprehensive administrative support to the transfer of care hub team for any further discharge to assess pathways as required.
Build and maintain a wide network of relationships with pathway 3 providers and with support of the integrated hub managers, coordinate any learning from the pathway 3 discharges back to the acute wards and multiagency hub teams.
To respect confidentiality for work undertaken and can use their initiative, work with minimum supervision to deadlines and maintain a flexible approach.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
We have 2 vacancies based in Nottinghamshire with some home working. Please see attached job description and person specification for full details.
Job description
Job responsibilities
We have 2 vacancies based in Nottinghamshire with some home working. Please see attached job description and person specification for full details.
Person Specification
Qualifications
Essential
- GCSE Maths and English grade C or above or equivalent
- NVQ L4 in a relevant subject or recent demonstrable experience
Desirable
Knowledge & Experience
Essential
- Experience of working in a busy administrative role and/or customer care setting
- Understanding of the principles of Confidentiality, Equal Opportunities and Equality and Diversity
- Experience of working with people, dealing with complex problems and able to think creatively to resolve issues
- Experience of working in a multi disciplinary team with conflicting demands
Desirable
- Experience of working in a health or social care environment
- Experience of working with health care IT systems
Skills and aptitude
Essential
- Working knowledge of MS office, including MS word and excel, schedule and email
- Able to work flexibly to tight deadlines in a pressurised environment
- Work well as part of a team and on own initiative
- Able to communicate at all levels clearly, effectively and professionally, face to face, over the telephone, via email etc
Values and Behaviours
Essential
- All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Qualifications
Essential
- GCSE Maths and English grade C or above or equivalent
- NVQ L4 in a relevant subject or recent demonstrable experience
Desirable
Knowledge & Experience
Essential
- Experience of working in a busy administrative role and/or customer care setting
- Understanding of the principles of Confidentiality, Equal Opportunities and Equality and Diversity
- Experience of working with people, dealing with complex problems and able to think creatively to resolve issues
- Experience of working in a multi disciplinary team with conflicting demands
Desirable
- Experience of working in a health or social care environment
- Experience of working with health care IT systems
Skills and aptitude
Essential
- Working knowledge of MS office, including MS word and excel, schedule and email
- Able to work flexibly to tight deadlines in a pressurised environment
- Work well as part of a team and on own initiative
- Able to communicate at all levels clearly, effectively and professionally, face to face, over the telephone, via email etc
Values and Behaviours
Essential
- All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
